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Professional Services

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Our professional services staff work across to support our Academic Mission and deliver our Strategic Plan.

Please note this page is currently under review 

Our services 

President & Provost's Office

UCL's Chief of Staff, heads of the Office of the General Council, Human Resources and Finance, and Pro-Provosts are listed on the President & Provost's Team page.  

Vice-President and Vice-Provost Offices

Vice-Presidents and Vice-Provosts are listed on the President & Provost's Team page.  

Office of the Vice-President (Operations)

Commercial and Procurement Services

  • Excutive Director, Ian Galloway

Estates and Operations

  • Executive Director, Julie Whetton
  • Executive Director of Operations, Ian Dancy

Faculty Operations

  • Executive Director, Beth Beasant

Information Services

  • Chief Information Officer, Ben Hine

Shared Services

  • Professional Services Hub Director, Graham Keel

Strategic Change

  • Executive Director, Ian Hammond

Student and Registry Services

  • Executive Director and Registrar, Sarah Cowls

Faculty Directors of Operations (DoOs)

  • Arts & Humanities (including SSEES), Julie Smith
  • Bartlett (Built Environment), Sian Lunt
  • Brain Sciences, Geoff Dunk
  • Engineering Sciences, Sara Collins
  • Institute of Education, Simon Buller
  • Laws, Dr Thea Gibbs
  • Life Sciences, Suzy Adcock
  • Mathematical & Physical Sciences, Donna Williamson
  • Medical Sciences, Kjell Horn
  • Population Health Sciences, Tansy Jones
  • Social & Historical Sciences, Katy Hamilton

How we work: Committees, meetings and networks

Operations Committee 

UCL’s Operations Committee is one of UCL’s formal committees. Members include the Heads of Professional Services, Faculty Directors of Operations and professional services representatives from Vice-President and Vice-Provosts Offices. 

The role of Operations Committee includes overseeing and providing strategic direction for the Operations portfolio, monitoring progress on operational plans, and reviewing and escalating operational risks or decisions to the University Management Committee.  

Further information including meeting dates, minutes, terms of reference and membership is available on UCL’s Governance and Compliance pages. 

Other formal committees

Professional Services are further represented through membership of a range of formal committees.

Meetings and networks

The following are not decision making groups and not part of any governance structure.

Professional Services Leadership Team (PSLT)

PSLT is formed of the Heads of Professional Services, Faculty Directors of Operations and professional services representatives from each of our Vice-President and Vice-Provosts Office. 

Chaired by the Vice-President (Operations), PSLT meets every month to share information across the group, to encourage collaboration and to share knowledge and good practice across UCL. 

To raise an item for discussion please speak with your PSLT member. 

Professional Services Leadership Group (PSLG)

PSLG membership comprises of PSLT and their direct reports, and Professional Services staff at Grade 10 and above.   

Chaired by the Vice-President (Operations), PSLG meet approximately twice a term with each meeting focussed on either UCL-wide issues, or external issues that impact upon UCL. 

To raise an item for discussion please speak with your PSLT member. 

Departmental Managers Network

The DM Network is a forum of Departmental Managers who lead and manage the operation of a UCL department within Faculties. 

The network meets monthly via MS Teams and in-person once a term to share best practice, knowledge and experience, provide peer support, collaborate across Faculties and provide feedback for UCL-wide projects and initiatives. 

To raise an item for discussion, contact Wing-Chau Tung or your Faculties DM Network Organising Group Member as listed in the Network Terms of Reference