Professional Services Conference 2022: Back together, forward together

We were joined by colleagues from across UCL for an in-person and online Professional Services Conference on May 26.

Thank you to all for joining us in person and online.

We'll share a summary of the day, as well as the session recordings, photos and videos shortly.

Coming back better: Idea pitch winners

Congratulations to Allison Dolling, UCL Astrea, and Sally Belcher for their winning ideas - and than you to everyone who submitted theirs.

Each winning idea will recieve £1,000 toward the project and support from a senior sponsor.

See the winning and shortlisted pitches

Photos from the day

Pride in PS: Leigh Kilpert and Valeria Farruggia

Pride in PS: Catriona Hanks and Conor Rickford

Q&A with the Provost: Kirsty Walker and Dr Michael Spence

Enabling our academic mission: Claire Glen

Enabling our academic mission: Liam McCafferty

Innovation through Inclusion: Aloma Onyemah

Conference hosts: Andy Smith and Beth Beasant

See more photos on UCL Imagestore

Slides for the day

Download the conference slides

Accessibility

If you would like the slides in an alternative format UCL has made available Sensus Access, a free converting tool to that can convert slides into a range of alternative formats.

My Computer My Way offers simple 'how to' guides to make your device easier to use. The guides offer step by step instructions on how to adapt your phone, computer or tablet to meet your needs. You can search for a specific need (e.g. making text larger) or filter the guides based on your symptoms (e.g. hand tremor) or condition (e.g. dyslexia). All of the guidance and assistive functions signposted are freely available to everyone.

Agenda

Time	In person	Online
9:30 – 10:00	Registration Registration and refreshments.	From 9:45: Overview of the agenda
10:00 – 10:15	Introduction to the day	Live stream
10:15 – 10:45	Pride in Professional Services A welcome back from Fiona Ryland, Vice-President (Operations), and a look back on our recent achievements.	Livestream of event Interview with the host of the previous session
10:45 – 11:30	Q&A with the Provost Dr Michael Spence, UCL President & Provost, joins us to share his reflections on the PS community and our role in supporting UCL’s academic mission, and to answer your questions.	Live stream Slido Q&A
11:30 – 12:00	Coffee break	Q&A with the Provost
12:00 – 12:30	Forward Together: Enabling our academic mission An overview of the UCL Strategy 2022-27 Enablers paper followed by a presentation of our Professional Services Vision.	Livestream Slido Q&A
12:30 – 13:00	Equality, Diversity and Inclusion at UCL Aloma Onyemah, Director of Equality, Diversity & Inclusion, reflects on how greater demographic diversity impacts what we can provide as a professional services team.	Livestream Slido Q&A
13:00 – 14:00	Lunch break and networking	Interview with the presenters of previous sessions
14:00 – 14:15	Ideas pitch: Coming back better We've asked for your ideas for how we could improve staff experience. These ideas will be pitched and a vote for the best will be open for the rest of the afternoon.	Livestream
14:15 – 14:45	“Future of Work” A reflection on how we work together and what this means for how we’ll use our buildings and spaces.	Livestream
14:45 – 15:15	Coffee break and networking	Interviews with the ‘Future of Work’ session presenters
15:15 – 15:45	Technology Together: Inside UCL and Student Experience A demonstration of our new staff app ‘Inside UCL’ by Samantha Fanning, Head of Digital, and a presentation on digital student experience by David Goddard, Head of Digital Student Experience.	Livestream Slido Q&A
15:45 – 16:00	Closing remarks and ideas pitch winner announced	Livestream Slido Q&A
16:00	Close	Interviews with the ‘Technology Together’ session presenters