Every member of UCL will have a digital experience which meets their needs simply and efficiently, enabling UCL's research, learning and teaching activities to flourish and be world leading in a rapidly evolving digital world.
In response to staff and student feedback, here are some of the improvements we’ve made recently, or that are coming soon. Please keep the feedback coming so we know where to focus our improvements.
Find out more about working in UCL's IT services department, the benefits available and our staff stories about why they chose UCL.
If you would like to provide any feedback on ISD and the services we provide please contact us.
Information about our organisational structure and Leadership team.
An introduction to our services.
New projects being developed in ISD and how we manage them.
The governance structures in place for our activities with details and papers for their committees.
ISD uses a standard recognised framework for IT service management called ITIL.
UCL staff and students now have access to Gartner online resources. Gartner provide a broad range of valuable IT related research, analysis and opinion which can be used to inform and enhance planning, decision making and measurement needs.
Our location and map.