Information Services Division


Information Services Division

Central IT services for all UCL students and staff

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Change your password

Connect your device to WiFi

Log in to Moodle

Log in to email (Outlook Web App)

Remote access to desktop@UCL

Remote access to Staff WTS

New student at UCL? Welcome!

Find out about the IT Services available to you and how you can connect to our services.

IT Essentials for new UCL students

Our Services

Help & Self-service Resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

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ISD Service Desk

Resources for...

News & Events

Delays With Mobile Print@UCL Service - Monday 12th October 2015

We are aware that some users may be experincing some delays when releasing mobile print jobs. For urgent printing users can use the desktop@ucl service to release their job or be patient and wait for their job to appear. Please do not resend your job as this may have an impact on performance.

Resolved: Eduroam Authentication Issues - Monday 12th October 6PM

The eduroam authentication issues experienced today  should now be resolved. Our Network team have restarted a process on the radius servers which we believe has resolved the issue.
We are monitoring the situation and encourage users to report any  connection issues to the ISD Service Desk.

We apologise for any disruption this may have caused.

 More About ISD