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Information Services Division
Central IT services for all UCL students and staff
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Our Services
- User IDs & Passwords
- Email & Calendar
- Desktops
- Printing, Copying & Scanning
- Get Connected
- IT for Learning & Teaching
- File Storage & Sharing
- Software & Hardware
- Websites, Apps & Databases
- Creative Media Services
- Research IT
- Accessibility & Disability IT
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
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News & Events
Electronic Document Records Management (EDRM) Outage - 6 March 2015, 8:30am-9am
The EDRM service will be unavailable between 8.30am and 9.00am, Friday 6 March 2015 to install new certificates to fix an issue with EDRM and SDS.
Why UCL is blocking the Microsoft Outlook mobile app - 4 March 2015
Around 3 weeks ago Microsoft released an Outlook app for Android and IOS.
What did you want? - “More storage” When are you getting it? - “Now! ”
Good news from Information Services Division. All UCL staff and students will be upgraded to 50GB of personal storage on the network. Plenty for all your data needs for the near future and a vast increase from what most of you currently have. With more than 40,000 accounts to upgrade, migration to the new filestore will take a while; we will be migrating groups of users together at a time.