Information Services Division

Central IT services for all UCL students and staff.

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Change your password

Connect your device to WiFi

Remote access to Desktop @ UCL

Welcome new students

This is your guide to central IT services at UCL to get you up and running with your IT account.

Our Services

User IDs & Passwords
Computers
Printing, Copying & Scanning
File Storage & Sharing
Communicate & Collaborate
Audiovisual

Email & Calendar
Get Connected
Learning & Teaching IT
Software & Hardware
Research IT

Telephony
Stay Secure
Websites, Apps & Databases
Digital Accessibility
Digital Media Services

Help & self-service resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful, then contact the IT Services for assistance.

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ISD IT Services

Report a fault, make a request or get help
servicedesk@ucl.ac.uk

Resources for...

IT essentials for new students
IT essentials for new staff
Resources for support staff & IT managers
Visitors
IT for School of Life & Medical Sciences (SLMS)
ISD Staff Intranet

IT for IOE

If you are a student or member of staff at the Institute of Education (IOE), then there is a section of the website dedicated to the IT services available to you.

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