Information Services Division


Information Services Division

Central IT services for all UCL students and staff

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Help & Self-service Resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

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ISD Service Desk

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News & Events

Resolved : N Drive Issues - Wednesday 29th July 11.40 am

We believe the reports of slow running on the N drive have been alleviated.

Our storage team have halted a number of back ground processes and will monitor performance for the rest of the day.

we apologise for any disruption caused.

print@UCL outages on Tuesday 28 July and Thursday 30 July

28 July from 21:00-22:00 There may be a delay to authentication (logging onto a printer device) whilst part of the print@UCL service is upgraded. During this time no print jobs should be lost, however if you find documents haven’t been submitted, please re send these to print.  If you are able to log on and authenticate you will be able to scan, print and copy.

WebNet took place

On Thursday, June 18th, 2015, WebNet took place in the Cruciform with more than 70 attendees.

Have you found Lynda yet?

More than 5000 staff and students at UCL already use Lynda and its now becoming a key component of many teaching programmes.

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