Information Services Division
Central IT services for all UCL students and staff
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.
MyFinance will be undergoing an upgrade and will be unavailable from 26th of April 5pm to 2nd of May 9am. MyFinance will be unavailable during this time. We apologise for the inconvenience this may cause.
Update 28 April 2017: The upgrade work from 28 April - 5 May is currently on hold and will be rescheduled. We will update this page with the new dates in due course.
ISD would like to apologise for the problems UCL staff have had over the last few days using Desktop@UCL and the N: and S: file stores.
We have continued to monitor the services over the last week and all services are operating normally.