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Information Services Division
Central IT services for all UCL students and staff
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Our Services
- User IDs & Passwords
- Email & Calendar
- Desktops
- Printing, Copying & Scanning
- Get Connected
- IT for Learning & Teaching
- File Storage & Sharing
- Software & Hardware
- Websites, Apps & Databases
- Creative Media Services
- Research IT
- Accessibility & Disability IT
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
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News & Events
Blocking of Mobile Outlook App for Android and IOS - Monday 9th March
Around 3 weeks ago an Outlook app was released for Android and IOS, this app has significant security flaws.
ISD will be blocking the use of this app during the week commencing Monday 9th March.
If you have any queries, please contact isg@ucl.ac.uk
What did you want? - “More storage” When are you getting it? - “Now! ”
Good news from Information Services Division. All UCL staff and students will be upgraded to 50GB of personal storage on the network. Plenty for all your data needs for the near future and a vast increase from what most of you currently have. With more than 40,000 accounts to upgrade, migration to the new filestore will take a while; we will be migrating groups of users together at a time.
Tuesday 17th February, 3:15pm - UCL Malware Email Warning
UCL is currently the target of a malware email attack. Several compromised accounts inside UCL are being used to send attachments with malware/viruses. The source looks trustworthy because the sender is a member of UCL staff; if you are not expecting an attachment from another staff member, please do not open it immediately. Contact the sender and ask if they sent you an attachment.