Information Services Division
Central IT services for all UCL students and staff
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
News & Events
To reduce the chance of UCL staff and student accidentally visiting malicious websites and the resulting infections of computers and damage to resources such as the S drive, ISD will block access to known malicious web sites from Tuesday 9 February. If users inadvertently try to visit these sites, they will see a “page not found” error message. If you find that a page you wish to visit is not found, please contact the ISD Service Desk at firstname.lastname@example.org
The DeMISt Admissions application is being retired in 2016 which means it will no longer be accessible. The UCLSelect application provides replacement functionality and is fully supported. The main reason for retiring DeMISt Admissions now is that the platform it runs on (WTS) is also being retired in 2016. Support for DeMISt Admissions is now scheduled to cease on 11 April 2016. After this date you may still be able to access DeMISt Admissions but your access will cease when the WTS platform is retired.
Update 03:00 PM - To confirm the upgrades were completed successfully and everything is working as expected.
Information Services Division will be upgrading the web browser Internet Explorer (IE) on desktop@UCL machines and desktop@UCL Anywhere, from IE 9 to IE 11.