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Information Services Division
Central IT services for all UCL students and staff
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Our Services
- User IDs & Passwords
- Email & Calendar
- Desktops
- Printing, Copying & Scanning
- Get Connected
- IT for Learning & Teaching
- File Storage & Sharing
- Software & Hardware
- Websites, Apps & Databases
- Creative Media Services
- Research IT
- Accessibility & Disability IT
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
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News & Events
ISD Data Centre shutdown - services affected: Friday 20th – Monday 23rd February 2015
UCL Estates will be carrying out remedial work in one of the ISD Data Centres from 17:00 on Friday 20th February to 08:00 Monday 23rd February. Services listed below will be unavailable during this time. Affected services will start to be available from 08:00 on Monday 23rd February, with all services fully expected to be available from 12:00. ISD will confirm when all services are available.
Student Cluster WTS Shutdown - 20th February
Please be advised that from 20th February 2015 student Cluster WTS Service will be withdrawn and replaced with Desktop@UCL Anywhere Service.
What did you want? - “More storage” When are you getting it? - “Now! ”
Good news from Information Services Division. All UCL staff and students will be upgraded to 50GB of personal storage on the network. Plenty for all your data needs for the near future and a vast increase from what most of you currently have. With more than 40,000 accounts to upgrade, migration to the new filestore will take a while; we will be migrating groups of users together at a time.