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UCL Information Services Division

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Email & Calendar

The email and calendar service is called live@UCL. Find out here how to use the service and get help.

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Students and alumni: The quickest and easiest way to access your email and calendar is to use Outlook Web Access (OWA). You just need a supported web browser. The Service Desk will give you full support when using OWA.
Staff: you should use one of supported email clients (Outlook 2016 (Windows and Mac), Outlook 2013 (Windows) or OWA) for the richest experience when using live@UCL.


How to guides by desktop application

Microsoft Outlook Outlook Web Access (OWA)
Microsoft Outlook Outlook 2016 - Windows | Mac
Microsoft Outlook Outlook 2013 (Windows)
View how to guides How to guides for other applications
Access UCL email on your phone or tablet

Access UCL email on your phone or tablet

Outlook app, iPhone/iPad, Android and Windows


Popular topics

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Email & Calendar service news

Improvements to email and calendar pages - May 2017

As a result of feedback from user testing and survey responses, we have made some improvements to the layout and navigation of email and calendar section of the website. We have also put a clearer emphasis on the email clients that ISD support, so that staff and students can make a more informed decision on which to use to access UCL email.

Published: May 22, 2017 5:18:48 PM

View more ISD news articles

Help & Self-service Resources

Top queries

What is my email address?
What is the difference between my live login ID and my email address?
How do I change my email address to include my preferred forename?

Further help

More About Email & Calendar

About the service

Get your free copy Office 365 Professional Plus

Microsoft Office 365

UCL students can obtain a copy of Office 2013 Professional Plus at no cost. Office 365 includes the latest version of Word, Excel, PowerPoint, OneNote, and more.

You can install on up to 5 compatible PCs and Macs, plus 5 tablets (including iPad).

Read the instructions on how to obtain your copy.