Information Services Division


Our Services

ISD offers a wide range of computing and information services to support your learning, teaching and research. Browse the categories below to access information on those services.

User IDs & Passwords

Managing your password and general help with managing your online identity.

Email & Calendar

The email and calendar service is called live @ UCL. Find out here how to use the service and get help.

Computers at UCL

Everything you need to know about accessing and using central computing services whether you are on campus or working remotely.

Print, Copy & Scan

Print @ UCL is a sustainable and highly available print service that allows UCL's staff and students to print, copy, scan and fax quickly and easily across UCL.

Get Connected

How to get online at UCL. Wired and wireless access on campus and in Halls of Residence. Get information on desk, conference and mobile phone services, as well as tele/videoconferencing facilities at UCL.

Learning & Teaching

A range of services supporting e-learning from classroom services to advice and training for staff and students.

Training from ISD

ISD departments offer many training opportunities for our products and services.

Communicate & Collaborate

Here you will find information about the different tools you can use to communicate and collaborate with your colleagues.

Stay Secure

Learn how to stay secure online: protect yourself against viruses and spyware, handle data securely, protect your computer and more.


Information about the facilities in ISD-supported teaching spaces and meeting rooms. How to report a fault. Learn about the Audiovisual Service. Find out how to borrow equipment.

Software & Hardware

Find out about the software applications available at UCL and for your home computer to support your learning, teaching, research or work. Staff can also get information about what IT hardware is available to purchase such as desktop/laptop computer and printers.

File Storage & Sharing

All UCL staff and students are provided with storage space backed up every night. Collaboration tools are also available to help communication amongst staff and students.

Telephony services

We provide a variety of non-data communications services to colleges, departments, faculties and other partner institutions within the University.

Websites, Apps & Databases

Digital publishing best practice, policy and support for sites, wikis, blogs, apps and the MySQL database service.

Educational Media

Offering a central service for design, illustration and photography and video production and a poster printing service.

Accessibility & Disability IT Support

Information and access to advice and resources for staff and students at UCL who require additional support with IT. Also providing guidance to managers and academic staff on what provisions they should make for disabled staff and students.