Information Services Division


Unified Voice

The Unified Voice team provide support for all of UCL's telephony services for University College London.
Close up of man with a headset

Teams Calling

Teams Calling is UCL's new telephony sollution. With Teams Calling you are able to make and receive your external telephone calls using your UCL telephone number on any device no matter where you are using your Microsoft Teams account.

VOIP handset

Cisco Handsets (Legacy)

Voice over IP (Internet Protocol)  is a voice service connecting telephone handsets via the data network, making use of the existing data infrastructure and resilience that has been built into UCL's networking services

iPhone on desk

Managed Mobile Phones

Information about the managed mobile service for staff.

Non-VOIP handset

Analogue Handsets (Legacy)

Legacy handset including analogue and digital handsets such as Siemens and Alphacom. Making use of physical lines within UCL infrastructure.

More Information

UCL staff and students can find out more out the services and support offering from the Unified Voice team by visiting https://www.ucl.ac.uk/unifiedvoice