User IDs & Passwords

On this page you will find help with managing your password and general help with managing your UCL online identity.

Most popular

Change your password using MyAccount

Explore User IDs & Passwords

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Student and staff registration

New to UCL? Find out how to register for IT services

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Manage your UCL password using MyAccount

Learn how to manage your UCL password using MyAccount

Identity services

Find out about society IDs, generic/shared role IDs and the UCL Directory.

Resources for support staff

Resources for staff who perform IT functions for their departments.

Further help and resources

Top queries

What is MyAccount

MyAccount is a web application that is used for changing your UCL password, registering your mobile for password resets and finding out your user ID. Find out how to manage your password using MyAccount.

How can I change my password?

It depends.

If you know your current password, you can set a new one using MyAccount. Find out how to set a new password in MyAccount.
If you have forgotten your current password, you'll either need to reset it using MyAccount and your mobile phone, or visit IT Services. Find out how to get a new password if you've forgotten your current one.

Can I change my user ID

Your user ID is automatically assigned to you and cannot be changed. It will remain the same even if you move departments or change your status (e.g. from student to staff).