Information Services Division


IT Services & Resources for Students

Most Popular

Change your password

Log in to email (live@UCL)

Connect to WiFi

Remote access to desktop@UCL

Find a computer workroom

Login to Moodle

New to UCL?

If you didn't manage to attend one of our new students IT induction sessions then don't worry as you can watch the YouTube video of the presentation.

IT Essentials for New UCL Students

User IDs & passwords
Connect to Wi-Fi
Set up & access your email
Find and use computers on campus
Print, copy & scan documents
Software applications
Access services away from campus
Access tools to support your studies
Download UCL Go! the official UCL smartphone app
Access free online video tutorials (Lynda)
Disability IT support
Borrow a laptop for free

Keep Up To Date

ISD Service News

Service News

Latest news on any developments, issues or outages related to IT services.

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Follow @uclisd on Twitter

We’ll tell you the latest news as it happens. You’ll also find out about training courses, tips, and we’ll keep you up to date with service news.

Get Help

How to guides

We've created 'How to' guides for all our key services. So if you need help on setting up or using any of our services then check out the How to Guides

Contact the IT Service Desk

Contact the ISD Service Desk if you need help with any of our services. It is worth remembering that during enrolment the Service Desk will be very busy with new and current student enquiries, so queries may take a little longer to resolve during this period.

IT Essentials Pocket guide

IT Essentials pocket guide, available from the ISD Service Desk

All new students are given a pocket guide to IT essentials at UCL, this is distributed when you pick up your ID card.

If you don't have one, not to worry, download a PDF copy of the IT Essentials pocket guide.