One Professional Services
Fiona Ryland, Chief Operating Officer:
"I’m delighted to be able to present to colleagues ‘One PS’, a vision for aligning UCL Professional Services.
I sincerely believe that the quality of our Professional Services can provide us with a competitive advantage in the future, making UCL the obvious choice for students, staff and the community, not just because of its academic strength but its sector leading services.”
One PS was introduced at the Professional Services Awards 2019. Watch the video:
Becoming One PS
One Professional Services (One PS) is a commitment to UCL’s professional services working together to solve challenges, ultimately supporting UCL to achieve amazing things and being a great place to work. Together we have a broad range of professional service skills based across, and because of the work that happens across, faculties, VP Offices and central services. It is this collective skill and energy that One PS is looking to harness.
One PS is led by Chief Operating Officer, Fiona Ryland, but looks to align colleagues from across faculties, VP Offices and central divisions.
TOPS and One PS
Transforming our Professional Services (TOPS) is a once in a lifetime opportunity for UCL to consider and improve its systems, processes and ways of working, in preparation for the future. One PS boosts the programme, by providing a broad steer direct from the UCL PS community about where this opportunity should be focused.
Central Professional Services
UCL Careers offers a comprehensive careers information and advice/guidance service to all current students, staff and recent graduates (up to two years post completion of their qualification).
UCL Careers is connected to a wide network of employers through the online myUCLCareers portal, where students and recent graduates can book appointments, view upcoming events, and access our jobs board. Thousands of employers advertise vacancies and internships through us, and we offer dedicated internship support for SMEs, as well as sourcing international opportunities through our Global Internships Programme. We also run a range of events for employers visiting campus, including large careers fairs and presentations by recruiters, as well as more educative activities such as skill development workshops and sector themed weeks.
Every department has a dedicated careers consultant who facilitates careers activities for students. Bespoke programmes are also run for researchers (PhDs and postdoctoral staff), Engineering, School of Management, and Mathematics and Physical Sciences.
We offer an extensive online library of careers resources, as well as case studies and other career resources through our website.
- CAM (Communications & Marketing)
The Communications & Marketing office is responsible for maintaining and developing the reputation and profile of the university as a world-leading organisation and as an aspirational choice as a study destination.
UCL Estates manages the estate and facilities infrastructure from the strategic to the operational, across property acquisition and management, capital projects, engineering and maintenance, environmental sustainability, safety, security, cleaning and including student residences and central room bookings.
- Finance and Business Affairs
- to provide a modern, professional and effective financial service to all UCL stakeholders, both internal and external
- to deliver streamlined, cost effective finance processes and be responsible for the management of UCL's financial position and strategy
- to underpin the UCL Professional Services vision and support UCL in maintaining its position as London's Global University.
- Human Resources
The HR Division supports UCL by attracting, rewarding and retaining outstanding staff from diverse backgrounds, and provides professional advice and services to maintain a high quality, motivated and committed workforce.
- Information Services Division (ISD)
Information Services Division (ISD) exists to support and enhance learning, teaching, research and associated administrative processes at UCL, and to contribute to the development of UCL policy in these areas.
ISD provides a wide range of information and technology related services to the university including all core datacentre, email, desktop, printing, networking and software purchasing.
We also support research computing platforms (including safe storage of research data), provide research IT applications as well as research software development, e-learning and IT security across UCL.
The key administrative systems including HR, Finance and Student Information are also provided by ISD, as website development and support, and creative design.
- Planning team
The Planning team provide advice and support across UCL on matters of strategic and operational planning and lead on supporting the implementation and delivery of UCL 2034.
- UCL Culture
UCL Culture runs UCL's main public venues - the Petrie Museum of Egyptian Archaeology, the Grant Museum of Zoology and UCL Art Museum - and a range of teaching and research collections across UCL.
It also supports staff and students to engage with the public by providing training, advice and small grants.
- Student and Registry Services
Student and Registry Services are responsible for providing services to all students throughout their time at UCL, for supporting academic departments and administrative staff in delivering a high quality student experience and play a key role in co-ordinating UCL's governance processes and academic quality assurance operations.