Information Services Division



Zoom allows you to collaborate through online video meetings.The licence will be extended until July 2022 to support learning and teaching during COVID-19 for certain specific use cases.

Zoom is a video conferencing tool which allows you to create and hold online video meetings with the capability to share screens, collaborate and breakout your meeting into smaller groups.

Zoom has been purchased for UCL for a year to support learning and teaching during COVID-19 for certain specific use cases. The ISD recommended tool for live teaching is Blackboard Collaborate, and for online meeting and staff collaboration in most circumstances remains Microsoft Teams.

See below for information on choosing the correct tool for your needs and further information on how to use Zoom.

Which tool should I use?

Video collaboration for teaching

If you need to use video collaboration for Teaching, please see the choosing the right platform for live teaching guidance.

Video collaboration for meetings

Do you have attendees located in China?

If you have attendees located in China, we recommend you use Zoom. This will give your attendees the most reliable experience. Please see the Zoom support site for further information about Zoom and how to set up an account.

Do you have a need to separate your attendees in to breakout groups?

If you need to separate your attendees into breakout groups, we recommend you use Zoom as this has built in facility for this. The support site has further information about the breakout room facility

Do you have neither of these requirements?

If you have neither of the above requirements then we recommend that you use Microsoft Teams. Please note that Microsoft Teams now allows up to 49 video feeds in a meeting.

Help on Zoom

You will find information and guidance on how to use Zoom on the Zoom support site. This includes information about:

Note: To access the support site, please log in using the same username format and password as your email account (e.g. userID@ucl.ac.uk).