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Requesting a Zoom staff licence

From 3rd July 2024 there will be changes to Zoom licencing for staff. See below for more information about how to request a licence as a staff member if needed

From 3rd July 2024 staff will need to ensure that they have a licenced Zoom account if they wish to host a Zoom meeting of longer than 40 minutes as not all staff will be licenced by default. To check if your account is licenced follow the steps below:

  1. Log in to ucl.zoom.com and sign in.
  2. On the Profile page scroll down to the Account section.
  3. Next to Licence you will see whether your account is licenced or basic.

If your account is showing as basic and you need to host a meeting for longer than 40 minutes you will need to request a licence via the software pages.

If your account is showing as basic and you need to join but not host a meeting you do not need to request a licence as a basic account will be sufficient to join.

Note: If you hosted a meeting in Zoom between January and July 2nd 2024 you will automatically be granted a Zoom licence and you need take no action to allow you to continue to host meetings in Zoom with up to 500 participants.

There is no change to the process to request webinar and large meeting licences.

There is no change to the process for licences for students.