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IOE Student Helpdesk

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Student Health and Wellbeing

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There are a wide range of support services available to you at UCL from the Student Support and Wellbeing team – this support ranges from disability, mental health and wellbeing through to crime prevention and personal safety.  If you would like to learn more about how the Student Support and Wellbeing team can support you, then please take a look at the Student Support and Wellbeing webpages. There is also a section about the Students' Union Advice Service, where you can receive independent advice.
Please note that since the creation of this video, the names of reasonable adjustments has changed - these are now called Reasonable Academic Adjustments. 

Accessing Healthcare

It's important to look after your health whilst at university and there are a variety of health care services available close to campus when you need them – you can find further information about these on the healthcare page (including a guide to health services).

It’s important that you register with a doctor (GP) as soon as you arrive as this will help ensure your GP can process your registration in good time, allowing you to access health care early on if needed. When it comes to health concerns (physical health or mental health), your GP should always be your first point of contact throughout your time at UCL.

If you live in London, it is likely you will live within the catchment area for Ridgmount Practice, UCL’s partner health clinic, and should be able to register online. If you live outside Ridgmount Practice’s catchment area, you can search for an NHS GP surgery near you on the NHS website, and you will need to contact them to find out how to register.

For more information about Ridgmount Practice, please watch this 2-minute video. For more information about accessing healthcare in the UK, please watch this 6-minute video.

UCL and the IOE offer a huge variety of support to our students. 


Students with disabilities

UCL is an inclusive learning environment, and we aim to enable all students to study as independently as possible during their time here. This section of our website provides information on the support available for students who are disabled or have a long-term health condition, this includes mental health and other neurodivergent conditions.

If you are a student with a disability or have a health condition that you feel might impact on your ability to perform in assessments, you can apply for Reasonable Academic Adjustments to your assessment(s).

Frequently Asked Questions