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Student Psychological and Counselling Services

We're dedicated to helping UCL students with personal, emotional and psychological concerns. Our service is free to undergraduate and postgraduate students registered at UCL.

Counselling and coronavirus (COVID-19)

From Tuesday 17 March, Student Psychological and Counselling Services (SPCS) will no longer be able to offer in-person appointments until further notice. 

We will offer the alternative of remote sessions via video conferencing software or phone for all scheduled appointments, and your practitioner will be in contact to make specific arrangements with you for this.

If you need to get in touch with SPCS during this period, please email us at spcs-info@ucl.ac.uk.

Please note that SPCS support will not be available during the Easter closure period (5pm on Wednesday 8 April to 9am on Wednesday 15 April).

If you're distressed and need urgent mental health support:

  • Call your GP surgery to request an emergency appointment (GP surgeries may offer you an appointment over the phone rather than in person)
  • If your GP surgery isn't open, visit the NHS 111 website for help accessing the right services
  • You can call the Samaritans on 116 123 to talk to someone at any time, day or night

If you're in immediate danger of harming yourself or others:

  • Call 999 for urgent help and advice - an ambulance may be called for you if appropriate
  • Due to the current very high demand on the NHS, please do not visit A&E in the first instance unless instructed to do so by 999

Read more about support in a crisis. 

Our service is intended to provide short-term counselling, psychiatric support and group workshops to help you manage a range of personal, emotional and psychological concerns. We are unable to provide support for long-term conditions or in the event of a crisis situation.

Accessing counselling

Types of support provided by Student Psychological Services

We offer a range of support options, including counselling, cognitive behavioural therapy, psychiatric consultation and group workshops.

After you've registered

Understand our service

Find out more about our process, including registration, consultation, ongoing sessions and waiting times. 

Re-scheduling and late arrivals

Rescheduling your appointment

It's important that you attend all your sessions. If you can't make your appointment find out how to re-schedule. 

Self-help and other resources

Find out more about self-help resources

Borrow one of our self-help books or find out which organisations offer external support. 

Contact us

Contact Student Psychological Services

Find out how to get in touch with us if you need to ask a question or provide us with feedback. 

Crisis support

Talking with a counsellor

Before talking to a counsellor you may have some questions. This is a general guide of things to consider when talking to us. 

Contact Student Support and Wellbeing

Follow Student Support and Wellbeing

Meet the team

Find out more about who we are and what we do. 

Crisis support

Student Support and Wellbeing does not offer emergency support.

If you're in immediate danger of hurting yourself or others:

  • Go directly to the Accident & Emergency (A&E) department of your local hospital to get help
  • UCLH is the nearest A&E department to UCL’s main campus
  • Call 999 to request an ambulance if you are unable to reach the hospital yourself

If you're feeling distressed and need urgent support:

  • Contact your GP surgery to request an emergency appointment
  • If your GP surgery isn't open, call the free NHS out-of-hours medical line on 111 for help accessing the right services
  • You can call the Samaritans on 116 123 to talk to someone at any time, day or night
  • Nightline are a listening service for students, by students - they're available overnight on +44 (0)207 631 0101

Important links