Important information is kept on your student record. Make sure your details are up to date so that you don't miss any important communications.
On this page you will find information on:
- Updating your name
- Updating your postal address
- Updating your email address
- Correcting your date of birth, ethnicity or nationality
It is your responsibility to ensure your personal details, such as your name and address, held on the UCL central record during your studies at UCL are correct.
You may email us your request and attach a copy of an official document (e.g. passport, marriage certificate or deed poll) to your email.
UCL Student and Registry cannot make changes to your name on your record once you have completed your programme of study, except where an error has been made by UCL Student Records or you have undergone gender reassignment. Your degree certificate will be awarded in your name as it appears on Portico at the end of your programme.
Students on a Tier 4 (general) student visa
Tier 4 and other visa Points Based System migrants are required to report their name change to the Home Office. The Home Office will issue you a new biometric identity card, which you must then take to the Student Centre.
It is a legal requirement that you provide UCL with current contact details for the duration of your programme of study.
You must keep your home, term-time and contact address up to date at all times. You can check that this information is up to date and amend it if necessary via Portico. If you are having difficulties accessing Portico, please contact Information Services (ISD).
Upon completion of your studies, your degree certificate and official transcript will be sent to the home address on your portico account. If you need to update your home address for the delivery of your degree certificate and can no longer access Portico, please email UCL Student Records. We do not maintain addresses for former students once they have received their degree certificate.
When you register with Information Systems Division (ISD) you will be issued with a UCL email addresses. Email is used for communication throughout UCL. Your tutors and central administrative departments will use your UCL email address to communicate with you. You may add alternative email addresses to your record via Portico.
It is your responsibility to ensure you regularly check your UCL and any additional email accounts you have updated on Portico.
UCL Student and Registry do not maintain email addresses for former students that have already received their degree certificate.
If your date of birth, ethnicity or nationality is incorrect on our records please email us your request including your student number, full name (as registered) and attach a copy of your passport or birth certificate to your email.