Support and wellbeing

Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space, in which you can discuss any issues that may be affecting your ability to study. All of our support services are free of charge and open to UCL students of all levels.

askUCL Student Enquiries system

Find the answers to your questions by submitting an enquiry online.

UCL Student Enquiries Centre

Visit the team in person between 10am and 6pm on weekdays.

Support and Wellbeing Phone Lines

Speak to an adviser by phone 24 hours a day, 7 days a week, 365 days a year.

General support

Four students talking at UCL East

Access our support and resources to address any academic and wellbeing concerns you may have.

Mental health and wellbeing

Male student talking to a member of staff

Information and advice on managing any mental health or wellbeing difficulties impacting your ability to study.

Disabled students

Male student at laptop smiling

Dedicated support and reasonable adjustments for students who are disabled or have a long-term health condition.

Personal safety

Two female students talking at the IOE

Guidance on keeping yourself safe whether in person or online, in London or elsewhere, and who to contact in an emergency.

Physical health

Female doctor examining a female patient

Find out how to access health care, including important information on registering with a GP and vaccinations.

Events and activities

Three female students petting a Pets as Therapy Dog

Discover our wide range of health and wellbeing events you can attend throughout the year.


Four students laughing on the Portico steps during Welcome

Find the relevant information and services available at UCL to support all aspects of your personal identity.

Additional information

Group of students sat by the Engineering Cafe

Further guidance for staff, caregivers and students about our team, resources and external support.

Have your say

We work hard to improve access to our buildings and information to create an inclusive environment where everyone can use the services we offer on campus. Take our 5 minute questionnaire to help us prioritise our next steps and enter the £100 voucher draw.

Complete the questionnaire and have your say