Questions? askUCL

Support and wellbeing

Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space, in which you can discuss any issues that may be affecting your ability to study. All of our support services are free of charge and open to all UCL students of all levels.

askUCL Student Enquiries system

Submit an enquiry online.

UCL Student Enquiries Centre

Visit the team in person between 10am and 6pm on weekdays.

UCL 24/7 Student Support line

Speak to an adviser by phone, 24 hours a day, 7 days a week, 365 days a year.

Support for students affected by war, conflict and disaster

Some students may be impacted by events in their home countries, such as war, conflict and disaster. These events can be highly distressing for students. 

UCL has a dedicated service, a collaboration between Student Support and Wellbeing (SSW), the Department of Psychology and Language Sciences (PALS), and the University Clinic aimed at supporting affected students emotionally and practically by offering sessions of Psychological First Aid (PFA).

You can access the team's support by arranging to speak to a SSW Student Adviser. Please visit the PFA web page for more information.

Have your say: 5 minute questionnaire about creating an inclusive campus for all at UCL

We are working hard to make our buildings better, to make it easier to get information and to create an inclusive environment where everyone can use the services we offer on campus. Take a short questionnaire to help us prioritise our next steps and enter the £100 voucher draw.

Complete the questionnaire and have your say

Mental health and wellbeing

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Information and advice on managing any mental health or wellbeing difficulties impacting your ability to study.

Disabled students

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Dedicated support and reasonable adjustments for students who are disabled or have a long-term health condition.

Crisis support


If you or anyone else is experiencing a mental health crisis, support is available from the nearest A&E department or 999.

Resources and information

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Mental health and wellbeing resources, information for specific student groups, external specialist support and more.

Concerns about a student

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If you're concerned about the wellbeing or safety of a student, please contact Student Support and Wellbeing.

Suicide prevention

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If you're feeling suicidal or know someone else who may be, you can find comprehensive guidance here.

Health care


Find out how to access health care, including important information on registering with a GP and vaccinations.

Personal safety

Personal safety

Guidance on keeping yourself safe whether in person or online, in London or elsewhere, and who to contact in an emergency.

UCLcares blog

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Learn more about how you can look after your mind and body and support those around you with our blogs and events. 

Please give us your feedback

The Disability, Mental Health and Wellbeing team value your feedback. If you've accessed support, please complete this brief form.

Please give us your feedback

Get to know our team

Student Support and Wellbeing is made up of a diverse group of staff in a number of specialist teams, all dedicated to supporting you throughout your time at UCL.

Find out more about who we are and what we do.

We're here to help

If you have a disability, mental health or wellbeing issue affecting your ability to study, we can help. 

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