Support at UCL

UCL is committed to providing the support you need to make the most of your studies. Whatever your circumstances, there are a wide range of people across UCL who can help you to stay on track.

Crisis support: if you or someone you know is in crisis or needs urgent help please reach out immediately. 

Student Support Framework


Find out how you can apply for formal support with your studies. This can include extensions, reasonable adjustments, or taking time out from your studies.

Your Personal Tutor


Your Personal Tutor will help you to get the most out of your studies, and provide support and encouragement during your time with us.

Study skills


Useful resources for improving your study skills.

UCL Student Support and Wellbeing


UCL’s team of wellbeing, disability and mental health staff provide expert advice that is non-judgemental. You can discuss any issues that may be affecting your ability to study in a confidential and safe space.

askUCL and FAQs


askUCL is our self-help student enquiry system. It includes a wide range of Frequently Asked Questions. If you can’t find what you’re looking for, you can log an enquiry.

Student Enquiries Centre


The team at the Student Enquiries Centre can help you to access core UCL services.

UCL 24/7 student support line


In-the-moment support is available via the UCL 24/7 Student Support Line, in 35+ languages, including sign.

Students' Union UCL Advice Service


The Students’ Union UCL provides a free, confidential and independent advice service.