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Support at UCL

UCL is committed to providing the support you need to make the most of your studies. Whatever your circumstances, there are a wide range of people across UCL who can help you to stay on track.

Crisis support: if you or someone you know is in crisis or needs urgent help please reach out immediately. 

Student Support Framework

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Find out how you can apply for formal support with your studies. This can include extensions, reasonable adjustments, or taking time out from your studies.

Your Personal Tutor

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Your Personal Tutor will help you to get the most out of your studies, and provide support and encouragement during your time with us.

Study skills

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Useful resources for improving your study skills.

UCL Student Support and Wellbeing

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UCL’s team of wellbeing, disability and mental health staff provide expert advice that is non-judgemental. You can discuss any issues that may be affecting your ability to study in a confidential and safe space.

askUCL and FAQs

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askUCL is our self-help student enquiry system. It includes a wide range of Frequently Asked Questions. If you can’t find what you’re looking for, you can log an enquiry.

Student Enquiries Centre

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The team at the Student Enquiries Centre can help you to access core UCL services.

UCL 24/7 student support line

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In-the-moment support is available via the UCL 24/7 Student Support Line, in 35+ languages, including sign.

Students' Union UCL Advice Service

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The Students’ Union UCL provides a free, confidential and independent advice service.