Support and Wellbeing Services

Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space to discuss any issues that may be affecting your ability to study. All of our support services are free of charge and open to UCL students of all levels.

Spring break 2025 - support and services

Between Terms 2 and 3, UCL will be closed from 5.30pm on Wednesday 16 April 2025 to 9.00am on Wednesday 23 April 2025. You still have access to plenty of support during this period. View our Spring break 2025 webpage for more information on the support services available and how and when to access them.

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Contact us

askUCL: submit an enquiry online to find the guidance and answers to your questions.
Visit the team: drop in talk to us in person on the Student Support and Enquiries Desk. Meetings with advisers from the Disability and Neurodiversity and Mental Health and Wellbeing Teams are by advance appointment only.
Student Support Phone Lines: call us and speak to an adviser 24 hours a day, 7 days a week, 365 days a year.

General support

Access our support and resources to address any academic and wellbeing concerns you may have.

Mental health and wellbeing

Male student talking to a member of staff

Information and advice on managing any mental health or wellbeing difficulties impacting your ability to study.

Disability and neurodiversity

Dedicated support and reasonable adjustments for students who are disabled or have a long-term health condition.

Personal safety

Guidance on keeping yourself safe whether in person or online, in London or elsewhere, and who to contact in an emergency.

Physical health

Female doctor examining a female patient

Find out how to access health care, including important information on registering with a GP and vaccinations.

Sexual harassment, misconduct and violence

Learn more about the support available for students who are victims of sexual harassment, violence or abuse, both within and outside of UCL.

Alcohol, drugs, unwanted or addictive behaviours

Two students talking on benches outside Gordon Square

Find out how we support students who are affected by alcohol, substance use, unwanted or addictive behaviours.

Events and activities

Three female students petting a Pets as Therapy Dog

Discover our wide range of health and wellbeing events you can attend throughout the year.

Identity

Four students laughing on the Portico steps during Welcome

Find the relevant information and services available at UCL to support all aspects of your personal identity.

Suicide prevention and support

An image of UCL's Flaxman Gallery, with some students sat on the bench surrounding the statue.

Find out about the support available both within and outside of UCL.

Additional information

Group of students sat by the Engineering Cafe

Further guidance for staff, caregivers and students about our team, resources and external support.

Beyond the SoRA Programme

The 'Beyond the SoRA' programme seeks to create new technical solutions, policies and processes to make the UCL 'Summary of Reasonable Adjustments' (SoRA) system more inclusive and accessible for students. Learn more on our dedicated webpage.Discover the Beyond the SoRA Programme

Share your experience

We are committed to making any necessary changes to improve the support we offer to UCL students. If you have accessed our support, we would love to hear about your experience with Student Support and Wellbeing Services.Please share your feedback with us

Your Assessment Wellbeing Guide

Learn our top tips and techniques for looking after yourself before, during and after exams with Your Assessment Wellbeing Guide.

This guide covers methods for spotting signs of stress, wellness worksheets, a weekly revision timetable template and advice on supporting a friend.

The webpage also includes our video on how to manage panic symptoms during exams.Read Your Assessment Wellbeing Guide