Programme Services Information and guidance on services available at the programme level, including how to make changes to your modules and programme, interrupt your studies or defer part of your assessment while you're studying at UCL. Extenuating Circumstances Guidance on how to request extenuating circumstances for students who experience difficulties which may affect their performance at assessment. Your Student Record Guidance on applying to interrupt your studies, changing your programme of study and mode of attendance, and other aspects of your registration as a student. Academic Writing Centre Providing support for IOE students in the form of workshops and short courses, one-to-one tutorials, online discussion forums and online resources. Programme Contacts Key programme contacts, including your Programme Administrator, who are able to provide specialist information regarding your programme of study. Initial Teacher Education Resources Important information regarding Initial Teacher Education programmes. Opening TimesOur usual opening times are:Monday12pm to 3pmTuesday12pm to 3pmWednesday12pm to 3pmThursday12pm to 3pmFriday12pm to 3pmThe IOE Student Helpdesk, Level 5 Core A Wing, 20 Bedford Way, WC1H 0AL.Resources Extenuating Circumstances Form Extenuating Circumstances Form Interruption of Study Interruption of Study Log in to PorticoQuick LinksExtenuating Circumstances: Extension requests and other forms of mitigation.Interruption of Study: Request to take a temporary break from studies.Programme contacts: Key programme contacts, including your Programme AdministratorReset your password: Having difficulties logging in? Reset your password here.Log on to Moodle: Access Moodle, UCL's virtual learning environment.Teaching timetable: Access module, programme and personal timetables. Portico: Access your student record.Email: Access your UCL email account.