IOE Student Helpdesk


Programme Services

Information and guidance on services available at the programme level, including how to make changes to your modules and programme, interrupt your studies or defer part of your assessment while you're studying at UCL.


Academic Programmes Office (APO)

The Academic Programmes Office (APO) - brings together the Quality, Programme Services, Initial Teacher Education (ITE) administration and the Student Helpdesk teams to play a key co-ordinating role in the academic life of the faculty

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Programme Contacts

Programme Contacts

Key programme contacts, including your Programme Administrator, who are able to provide specialist information regarding your programme of study.



More information about CLIE

Extenuating Circumstances

EC Form

Guidance on how to request extenuating circumstances for students who experience difficulties which may affect their performance at assessment.

Your Student Record

Your Student Record

Guidance on applying to interrupt your studies, changing your programme of study and mode of attendance, and other aspects of your registration as a student

Academic Writing Centre

Academic writing centre

Providing support for IOE students in the form of workshops and short courses, one-to-one tutorials, online discussion forums and online resources.

Library Support

IOE Library

The UCL IOE Library is the largest education library in Europe stocked with a variety of physical and online resources including our internationally renowned Special Collections.