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IOE Student Helpdesk

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IOE Student Orientation

WELCOME TO ALL NEW IOE STUDENTS

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Congratulations and welcome to the IOE community. Below you'll find everything you need to know about joining us. We look forward to meeting you soon - both in the virtual and real world! You may also find the UCL Induction page for new students helpful.
 
For events during induction and throughout the year, please visit our Booking Page
 
 
Key Faculty Staff

Senior Leadership Team

Professor Li Wei, Director: UCL Institute of Education 
Professor Lynn Ang, Pro-Director and Vice Dean: Research 
Professor Nicola Walshe, Pro-Director: Education 
Simon Buller, Director of Operations 

Faculty Education Team:
Head of Undergraduate: Evi Katsapi e.katsapi@ucl.ac.uk 
Head of Postgraduate Taught: Dr Ruth Mc Ginity r.mcginity@ucl.ac.uk
Head of Initial Teacher Education: Dr Jasper Green jasper.green@ucl.ac.uk
Head of Centre for Doctoral Education: Dr Richard Freeman richard.freeman@ucl.ac.uk​​​​​​​ 
Director of Education Administration and Student Support: Kate Belshaw k.belshaw@ucl.ac.uk

Pre-arrival Information

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IOE Welcome Hubs Logins are provided to you by email
Depending on the level of your study, you will have a different login. Please check your UCL email address for the login details.

Welcome to the IOE

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Let us welcome you to the IOE and introduce you to everything that is on offer for you: from world-class education to outstanding support and opportunities. Your programme team will let you know when your Welcome to the IOE will take place.
We look forward to meeting you!

Programme Inductions

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Meet your programme team and learn more about the programme structure, your timetable and teaching, learning and assessment... and meet your fellow students! Check your UCL email address to find out your individual induction schedule.
Enjoy meeting your peers!

IOE Events and Socials

Welcome to IOE

Head to our IOE Student Helpdesk Events page to find out about different types of events from academic, to creative and social! 

 

Essential Training for Students

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There are a number of pre-programme training courses available, which we recommend you take either before your programme starts.

UCL Induction Online

UCL Campus

This page contains information for undergraduate and postgraduate taught students. Postgraduate Researchers can find a list of mandatory training on the UCL Doctoral School website.

Frequently Asked Questions (FAQs)

Q: Where do I get my ID card from?

A: To obtain your ID card or to collect a replacement ID card, please use the following link to book an appointment


Q: Where can I get free water at the IOE?

A: Water fountains are available in Core B, floors 5-9 along the corridors


Q: Can I buy food at the IOE?

A: Yes, there are 2 food and drink outlets on site (the IOE Institute Bar and the Level 3 Cafe). You may also wish to consider these links for a good choice of food and drink outlet on campus and nearby:

Places to eat around IoE | Students Union UCL  Food Society | Students Union UCL  The 10 best cheap eats around UCL Campus 

 

Q: Is there a faith room at the IOE?

A: A prayer and contemplation room is available  at the IOE (20 Bedford Way) in Room 794 - Code C6783Y


Q: Can I warm up my own food somewhere/is there a microwave?

A: UCL Students' Union purchased microwaves for students to warm up their own food (located outside of the IOE Institute Bar)


Q: Where can I eat my own food without having to make a purchase?

A: There are several spaces on and off campus, indoors and outdoors - remember to try out the Social Space on Level 3 (below the IOE Institute Bar). You can also eat your home-made food in the IOE Institute Bar - however, you are not allowed to eat food bought in a shop or other food outlets in the bar - thank you for understanding.