IOE Student Helpdesk


IOE Student Orientation


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Congratulations and welcome to the IOE community. Below you'll find everything you need to know about joining us. We look forward to meeting you soon - both in the virtual and real world! You may also find the UCL Induction page for new students helpful.
For ongoing events, please visit our Booking Page
Key Faculty Staff

Senior Leadership Team

Professor Li Wei, Director: UCL Institute of Education 
Executive Assistant: Samantha Arnold s.arnold@ucl.ac.uk    

Professor Lynn Ang, Pro-Director: Research & Development 
Executive Assistant: Alison Ma'ayan alison.maayan@ucl.ac.uk     

Professor Nicola Walshe, Pro-Director: Education 
Executive Assistant: Asti Bradshaw asti.bradshaw@ucl.ac.uk 

Professor Martin Oliver, Interim Pro-Director: Academic Development  
Executive Assistant: Asti Bradshaw asti.bradshaw@ucl.ac.uk 

Simon Buller, Director of Operations 
Executive Assistant: Maria Lane maria.lane@ucl.ac.uk 

Faculty Education Leadership Group 

Head of Undergraduate: Evi Katsapi e.katsapi@ucl.ac.uk 
Head of Postgraduate Taught Provision: Dr Jo Fraser-Pearce j.pearce@ucl.ac.uk  
Head of Initial Teacher Education: Dr Jasper Green jasper.green@ucl.ac.uk
Director of Education Administration and Student Support: Kate Belshaw k.belshaw@ucl.ac.uk

Pre-arrival Information

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IOE Welcome Hubs Logins are provided to you by email
Depending on the level of your study, you will have a different login. Please check your UCL email address for the login details.

Welcome to the IOE

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Let us welcome you to the IOE and introduce you to everything that is on offer for you: from world-class education to outstanding support and opportunities. Your programme team will let you know when your Welcome to the IOE will take place.
We look forward to meeting you!

Programme Inductions

Academic Writing Centre

Meet your programme team and learn more about the programme structure, your timetable and teaching, learning and assessment... and meet your fellow students! Check your UCL email address to find out your individual induction schedule.
Enjoy meeting your peers!

IOE Events and Socials

Welcome to IOE

Head to our IOE Student Helpdesk Events page  to find out about different types of events from academic, to creative and social! 


Essential Training for Students

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There are a number of pre-programme training courses available, which we recommend you take either before the start of term or during term 1.

UCL Visiting Campus Checklist

UCL Campus

We've put together a checklist to help you remember what to do before you leave home, when you get to campus, and once you get to your class or meeting room. 

Q: Where do I get my ID card from?

A: To obtain your ID card or to collect a replacement ID card, please use the following link to book an appointment

Q: Where can I get free water at the IOE?

A: Water fountains are available in Core B, floors 5-9 along the corridors

Q: Can I buy food at the IOE?

A: Yes, there are 2 food and drink outlets on site (the IOE Institute Bar and the Level 4 Cafe). You may also wish to consider these links for a good choice of food and drink outlet on campus and nearby:

Q: Can I warm up my own food somewhere/is there a microwave?

A: UCL Students' Union purchased microwaves for students to warm up their own food (located in the Institute Bar)

Q: Where can I eat my own food without having to make a purchase?

A: There are several spaces on and off campus, indoors and outdoors - remember to try out the Social Space on Level 3 (below the Institute Bar)

Q: Is there a faith room at the IOE?

A: A prayer and contemplation room is available  at the IOE (20 Bedford Way) in Room 794 - Code C6783Y

Please note the following information: 

Strictly two students inside at any time. Mask should be worn in the room and they should use the hand sanitiser upon entry and exit Users should not to congregate for long periods as it is to be used by the entire faculty