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ID Cards, Locks and Keys

UCL's Security department is responsible for providing security staff and managing security measures including locks on doors, electronic access control, alarms, intercoms and CCTV systems.

ID cards

You will be issued with a UCL ID card at the beginning of your course or contract. This is an important part of UCL's security provision and we ask that you keep this safe, and carry it with you at all times whilst on UCL premises, to help us provide you with a safe and secure environment in which to work and study. Your UCL identity card serves multiple purposes. In addition to proving your identity, it controls your access to UCL buildings, allows entry to UCL libraries and can also be used in the Bloomsbury Fitness Centre.

On the front of each ID card is the cardholder's name, faculty or department, photograph, UCL person identifier code and card expiry date. The cards are colour coded by group so staff feature an orange banner and visitors have a black banner. Cards for students feature other colours.

How do I get a UCL ID card?

You will need to show one form of personal photo identification such as a Passport, Drivers licence, BRP or EU ID card. Please note we will NOT accept photocopies or digital copies. Your photograph for your UCL ID card will be taken at the desk.

Students

If you are a new student or are starting a new Programme at UCL, please ensure you have received an email to confirm your enrolment has been completed before you book an appointment.

From Tuesday 20th September to Tuesday 4th October (inclusive) all new students will need to book an ID card issue slot following the link on your confirmation of enrolment email. The booking system will confirm the location of your appointment.

For any returning students who require a replacement ID card  due to theirs being lost, faulty or require updating, please use the above link to book an ID card slot for the Andrew Huxley Building.  

Note: No new students should use the link below to book their ID card appointment slot..

UCL Staff and contractors

In central London ID cards are issued in the Andrew Huxley building (close to Gordon Street entrance) from Monday to Friday 09:00 – 16:45. Please use the booking link below to schedule your appointment. 

No appointment is required for staff and contractors working at UCL East. You can obtain security passes from the One Pool Street reception.

Book your ID online

Accessibility 

If you are registered disabled or unable to visit, please contact the team to make alternative arrangements. To add any specific building access rights, authorised signatories should email securitysystems@ucl.ac.uk.

Do I have to pay?

The first ID card you receive is free (check for the ‘Issue 1’ mark on the back of your ID card). If the card is lost or stolen during its period of validity the next issue is also free. Depending on the type of card you hold a £15 administration fee may be charged for the third issue and any subsequent issue, if lost or stolen. Please only make a payment if you have been advised to by the Security Systems team in the Andrew Huxley Building. You can pay for a new card through the UCL Online Store. Please note if a refund is required it takes up to 30 working days to be processed.

There is no charge in cases where the card has failed or expired, or because the information on the card has changed providing that the current card is returned to the UCL Security ID issue team.

Please note that the UCL ID card remains the property of UCL and must be returned to UCL Security at the end of your contract or course. The card is non-transferable and must be used by the named cardholder only.

Library cards

On the reverse of the UCL ID card are printed the card holder's library barcode (where applicable), barcode number and card issue number. The barcode is passed automatically to the library membership database, so there is no need to visit the library to register.

Locks and keys

To request keys or for advice on security matters involving all types of locks and the use of access control, including arranging the design and installation of master keyed lock systems, please visit the Andrew Huxley Building from Monday to Friday: 09:00-16:45.