Getting ID Cards, Locks and Keys

ID cards, locks, and keys are some of the basic elements of security at UCL. They are essential to your time at UCL. You can find out more about getting an ID card and replacing a missing card or lock

ID cards

ID Cards are a vital part of UCL's security provision and we ask that you keep this safe. Please carry it with you at all times while on UCL premises. Your UCL identity card serves many purposes. UCL ID cards also provide:

access to UCL buildings, including UCL's libraries.
the ability to check books out from libraries (it's your library card too).
access to the TeamUCL Gym.

How do I get a UCL ID card?

You will need to show one form of personal photo identification such as a Passport, Drivers licence, or EU ID card. Please note we will NOT accept photocopies or digital copies. Your photograph for your UCL ID card will be taken at the desk.

Getting your ID Card

Returning students

Bloomsbury Campus:

For any returning students who require a replacement ID card due to theirs being lost, faulty or require updating, please book an ID card slot for the Andrew Huxley Building using the link below.
ID cards are issued by appointment in the Andrew Huxley building, ground floor Security Office, Monday - Friday from 8.15am-5.45pm.

Book your ID card appointment online

UCL Staff and contractors

Bloomsbury Campus:

ID cards are given to staff by appointment in the Andrew Huxley building, Monday - Friday from 8am-5.45pm.

Book your ID card appointment online

UCL East:

Security passes are issued from reception at the Marshgate building in UCL East seven days a week.
No appointment is needed at UCL East for staff, visitors and returning students.

Visitors

How to get an ID card for visitors

Accessibility

If you are registered disabled or unable to visit, please contact the team to make alternative arrangements. To add any specific building access rights, authorised signatories should email securitysystems@ucl.ac.uk.

Replacing a lost ID

You must report a lost ID so we can cancel the lost card as an access pass. If you require a replacement ID card due to theirs being lost, faulty or require updating, please use the link below to book an ID card slot for the Andrew Huxley Building.

Do I have to pay?

The first ID card you receive is free (check for the ‘Issue 1’ mark on the back of your ID card). If the card is lost or stolen during its period of validity the next issue is also free. Depending on the type of card you hold a £15 administration fee may be charged for the third issue and any subsequent issue, if lost or stolen. Please only make a payment if you have been advised to by the Security Systems team in the Andrew Huxley Building. You can pay for a new card through the UCL Online Store. Please note if a refund is required it takes up to 30 working days to be processed.

There is no charge in cases where the card has failed or expired, or because the information on the card has changed providing that the current card is returned to the UCL Security ID issue team.

Please note that the UCL ID card remains the property of UCL and must be returned to UCL Security at the end of your contract or course. The card is non-transferable and must be used by the named cardholder only.

Locks and keys

To request keys or for advice on security matters involving all types of locks and the use of access control, including arranging the design and installation of master keyed lock systems, please visit the Andrew Huxley Building from Monday to Friday: 08:00-17:45.

Last Updated

14 October 2025