Welcome to IOE, UCL's faculty of education and society
IOE ranked World #1 for Education in QS Subject Rankings

Be part of the IOE120 Conversation: listen to the 'Shaping Education and Society through Culture' podcast or watch a recording of the 'Powerful Voices - Young People as Active Citizens' event.
What we do
Do you need help with an authorised absence? or getting your prior learning credits approved? Or do you need more time on an assignment? For a comprehensive list of support and guidance on services available (from what we offer, to help available elsewhere at UCL), then please head over to Your Student Record. For mental health and wellness, please see our Student Support and Wellbeing page.
How to contact us
Opening Times for face to face queries are:
Monday to Friday 10:00 am - 3.30 pm.
We will continue to support you remotely or by phone on 02076126674 (You can use this number on teams and your call will be free):
Monday to Friday 9:30 am - 5:00 pm.
For specific queries, please also see these useful contacts:
- Extenuating Circumstances: ioe-ec@ucl.ac.uk
- Changes to your student record: ioe-studentcasework@ucl.ac.uk
- Complaints: ioe.feedback@ucl.ac.uk
- Student Voice/Student Reps: teamioe@ucl.ac.uk
- Programme-specific queries: please contact your Programme Services team
- IOE Student Helpdesk: ioe-studenthelpdesk@ucl.ac.uk
Where we are
IOE Student Helpdesk, Level 5 Core A Wing, 20 Bedford Way, London, WC1H 0AL