IOE Student Helpdesk


Welcome to IOE, UCL's faculty of education and society

The IOE Student Helpdesk team is here to help with any information or advice that you might need once fully enrolled onto your programme at the IOE.

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IOE ranked World #1 for Education in QS Subject Rankings

UCL World Number 1 for Education Banner
The IOE has been ranked as the world number one for Education in the 2022 QS World University Rankings by Subject. Professor Li Wei, Director and Dean of IOE, said: "This is the ninth year in a row that we have been named World Number 1 and it is especially welcome in 2022 as we celebrate IOE’s 120th anniversary and 120 years at the forefront of research and teaching on education and society. One of the things that we have been doing through this year’s celebrations is to highlight IOE’s breadth and depth. I truly believe that our focus on knowledge and people, and the interrelations of our work across education, culture, psychology and social science make us unique and are fundamental to our impact and success, in the QS Rankings and beyond."

Be part of the IOE120 Conversation: listen to the 'Shaping Education and Society through Culture' podcast or watch a recording of the 'Powerful Voices - Young People as Active Citizens' event. 

What we do

Do you need help with an authorised absence? or getting your prior learning credits approved? Or do you need more time on an assignment? For a comprehensive list of support and guidance on services available (from what we offer, to help available elsewhere at UCL), then please head over to Your Student Record. For mental health and wellness, please see our Student Support and Wellbeing page.  

How to contact us

Opening Times for face to face queries are:
Monday to Friday 10:00 am - 3.30 pm.  

We will continue to support you remotely or by phone on 02076126674 (You can use this number on teams and your call will be free):
Monday to Friday 9:30 am - 5:00 pm.

For specific queries, please also see these useful contacts:

Where we are

IOE Student Helpdesk, Level 5 Core A Wing, 20 Bedford Way, London, WC1H 0AL

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