IOE Student Helpdesk


Get involved

Do you want to help us create a global community ready to tackle the world’s challenges?

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Drive change in the IOE

From leading projects to mentoring students, representing your cohort to joining our social events - there is something for everybody in the IOE. Get involved in the following initiatives to enhance your student experience and help create a better education community. 

IOE Welcome Team

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Become one of our IOE Welcome Team member to help student settle in the University life building your leadership skills and enhancing your CV.

Peer Support Team

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Be part of the Peer Support Team to stay connected to the IOE community, gain training to become a mentor, and add a certificate to your CV.

IOE Doctoral Community

Led by doctoral students for doctoral students, we provide various types of support including a Mentor-mentee scheme, academic and non-academic events. 

Student Representation

You Shaped UCL

Got an issue or idea you’d like your representative to know about? Find out who your course representatives are, or how you can become an academic representative. 

UCL ChangeMakers


UCL ChangeMakers supports staff-student partnership work to enhance the student learning experience across UCL. Anyone with an idea can submit a proposal for funding and support - turn your idea into reality. 

Arts for Mental Health (ARTSMH)


Join the student-led non-profit unincorporated organization that promotes mental health through the arts!

Join IOE Student Events and Activities

The Student Help Desk is delighted to present a series of fun and engaging events for our students. From information sessions, workshop to fun socials - we have it all.

Click on our events page to discover interesting events happening soon! Events are updated weekly. 

Other Ways To Get Involved

UCL has many initiatives specially designed to provide you with the support and resources needed for your passions. Lead a student experience project, discover a new interest, or sharpen your careers related skills - this is how you can get involved. 

Students' Union and Societies

Joining a club or society is one of the best possible ways to get more out of your time at UCL. Go to the Students' Union website to pursue your passion or discover a new interest. 

Volunteering Services 

The Volunteering Services Unit is the Students' Union's dedicated facility for students who want to get involved with volunteering projects in London. With a network of over 500 charities and not-for-profit organisations across the city , there are volunteering opportunities to match your interests and timetable. You will learn new skills, meet new people, and make a real difference. 

UCL Careers

Whatever you want to do in the future -whether you know the career you're looking for or not - UCL Careers is here to assist you. They are here, not just to help you find jobs or options for further study, but to advise you on the opportunities you have now - during your time at UCL - to develop employability skills and to undertake part-time work, holiday work or internships.

Please visit UCL Careers website to find out more.

UCL Innovation and Enterprise

Develop the skills to translate your theoretical or research-based learning into practical experience. UCL Innovation and Enterprise offers a wide range of interactive and immersive experiences to enrich your time at UCL and prepare you for the world beyond.

UCL also offers an entrepreneurship training programme for doctoral students (SPERO) from any discipline with little or no business experience. This free programme for doctoral students will help you develop your entrepreneurial knowledge, skills and mindset. Whether your future career lies in academia, working for a large-scale organisation or running your own business, the SPERO programme can help prepare you. Find out more about SPERO or watch a video showcase of the programme.

Global Citizenship Programme

The UCL Global Citizenship Programme is aimed at UCL undergraduates and taught postgraduates offering them the chance to put their studies in a global context, connect with students across UCL and see the world differently. The Programme runs for two weeks after summer exams have finished, providing a range of opportunities to help students boost their studies, develop hands-on skills and make an impact on the world.  Participation is free and is not assessed. Places are awarded on a first come, first served basis.

Laidlaw Scholarship Programme (first year undergraduates)

The Laidlaw Scholarship Programme aims to create the leaders of the future through a mix of training and intensive summer research periods. There are 25 fully-funded scholarships available for first year undergraduates. The programme runs over three years and it gives you the opportunity to be part of a high performing group from across UCL. You will be involved in research with a global impact while developing leadership skills for your future career.

Student Quality Reviewer

As a Student Quality Reviewer you act as a consultant, teaming up with UCL staff to take an in-depth 'behind the scenes' look at different areas of academic practice. You'll utilise your analytical skills to give detailed feedback from a student perspective on UCL's work. You can choose to investigate quality, teaching practice, new programmes or the student experience. You'll be trained and supported to make sure you have the right skills to get stuck in.

The Student Experience Panel

Use your personal perspectives, creativity and expertise to shape the UCL experience. As a member of the Student Experience Panel you will have the opportunity to have your say on a range of issues and help make UCL's services even better. As part of our panel, we will ask you to collaborate with us through focus groups, quick surveys, feedback on images or website user testing. These activities are usually one-off feedback sessions and are a great opportunity to meet with students who are studying other disciplines. As an incentive for shaping UCL, you will receive a free lunch or a voucher.

Student feedback

UCL's goal is to put students' feedback, insights and contributions at the heart of our decision-making. We value students' feedback and work with students as partners in the process of shaping education at UCL. In recent years, as a direct result of student feedback, we've extended library opening hours, opened new study spaces and scrapped graduation ticket fees for students.

Find out more about student feedback and other You Shape UCL initiatives to learn how you can impact change.