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It's important that your student record at UCL accurately reflects what you are studying and what point in your academic career you're at, as well as holding all your up to date contact information.
It's your responsibility to make sure that your personal details, such as your name and address, held on the UCL central record are correct. You can check and update your personal details via Portico.
The new Student Support Framework has been introduced and encompass many of the UCL support processes including, Extenuating Circumstances (ECs), Interruption of Studies (IoS) etc.
We offer help in the following Academic areas
- Enrolment (new and continuing students)
You must complete your enrolment by a specific time each academic year or you will not be able to continue your studies, find out what you need to do and when you need to do it by.
- Delayed Re-enrolment
If you have missed your re-enrolment deadline you will need to contact your programme directly for them to seek approval for your delayed re-enrolment. Please find contact details for your programme team.
- Recognition of Prior Learning (RPL)
Have you got modules/credits you would like to bring into your study at IOE?
Recognition of prior learning (RPL) is the overarching term for a process which allows students to apply for exemption from particular entry requirements, or from some parts of a Programme of Study, by recognition of their learning from previous experiences and achievements.
Please note, however, that RPL is likely to have an impact on your mode of attendance, fees, funding and final award classification, so please make sure that you are aware of any potential impact on your particular situation and discuss your RPL application with your programme team. RPL needs to be applied for before you commence your study. For further information, please visit the UCL Academic Regulations for RPL
Find programme teams’ contact details.
- Extensions/Deferrals
Please see this page on guidance for applying for an extension under Extenuating Circumstances.
Please also familise yourself with the Student Support Framework.
- Disclosure and Barring Service (DBS) check
Some programmes at UCL require the satisfactory completion of a DBS check - formerly known as a Criminal Records Bureau (CRB) check.
This is a UK legal requirement for those in roles that involve regulated activity with children or vulnerable adults.
- Request to change degree programme or modules
This guidance explains how to change the modules you have chosen and how to change your degree programme.
Changes of degree programme or modules are subject to availability and Faculty approval.
Should your Programme Leader agree to a change, your Programme Administrator will pass on your request to the Faculty for final approval.
- Request to change your mode of attendance
Mode of attendance defines how your programme of study is studied. This could be full-time, part-time, modular-flexible or distance learning. Where a programme is offered by UCL in more than one mode of attendance, it may be possible to change.
If your circumstances have changed and you are considering a change of mode of attendance, you should discuss this with your Personal Tutor or Programme Leader.
Changes must be approved by the Departmental Tutor. Some changes must also be approved by the Faculty Tutor. Your programme team will be able to advise you further. Your programme team will submit your request to the faculty on your behalf.
Please see this link for further guidance on Changes to Mode of Attendance.
- Interruption of Studies
- Withdrawing from a programme
If you're considering withdrawing from your programme, please make sure to review the official guidance provided by UCL. Detailed information on the process, implications, and support available can be found on this page: Withdrawing from a Programme – UCL Academic Manual. We strongly encourage you to read through it carefully and reach out to your department or student support services if you have any questions.
- Find out more about your fee liability.
- Change of Circumstances (CoC)
If a student makes a change to their programme or registration status during the course of the academic year, for example, they interrupt their studies, change mode of attendance (MoA) or decide to apply to import credits from previous study (please see APL) and they are in possession of a student loan, it is important that the Student Loans Company (SLC) is notified. A CoC will need to be processed by your Faculty. The CoC can not be processed until the student record has been updated by the university student records department.
It is important to note that if you are registered as a full-time or part-time student and you interrupt or withdraw as follows you may owe fees: within 2 weeks of term 1, you will not incur any fees
- After the first 2 weeks but within term 1, you will be charged 25% of the full fee
- In term 2 you will be charged 50% of the full fee
- In term 3 you will be charged 100% of the full fee
For queries regarding payment of fees, please contact fees@ucl.ac.uk
If you have any questions about the CoC process, please email ioe-studentcasework@ucl.ac.uk
- Certificate
Upon completion of your degree and conferral of your award, you will receive a degree certificate and official transcripts.
Find more relevant information about your certificate.
- Transcript
A transcript is an official document containing a full record of your confirmed academic results and can be used for third party verification purposes.
Find out more information on how to request your transcript.