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UCL Accommodation

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Frequently asked questions

Whether you're a current resident with a query or you're stuck on the application process, our FAQs can help with most questions.

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I am a current resident looking for answers

I am a prospective resident who needs some help

I have questions about  COVID-19 in UCL Halls 

If you can't find the answer to your question below, please don't hesitate to contact the UCL Accommodation Office on +44 (0)20 7679 6322 or accommodation@ucl.ac.uk, or head over to the A-Z of living in UCL Halls page for further information. 

On this page 
GeneralApplying for accommodation
EligibilityInternational Students
Disabilities and Medical NeedsRoom allocation 
Accommodation contracts Before you arrive  
Financial Campus, halls, and facilities
Accommodation beyond the first year Current residents

General

Is living at UCL compulsory? 

It is not compulsory for you to live in UCL accommodation. Several students live in private accommodation or will possibly live at home.

How would you go about getting the cheapest travel?

Students can get a student travel card with transport for London. This will give discounted travel on the tubes, trains and buses. Lots of our students will also bring a bike as the local area is friendly for cyclists.

Are you guaranteed to get UCL accommodation?

If you meet the eligibility criteria, you will be guaranteed a room offer for UCL Accommodation.

Are accommodation staff able to enter/check your room? 

There may be instances throughout the year such as for room inspections or maintenance works, however you will receive communications and warning about this prior to that taking place. There is more information in the general regulations

Do I have to stay at student accommodation, or can I travel from home?

Many of our students will live at home and commute to campus if they live locally but also many of our students will live with us. It would depend on what you would prefer.

I'm at risk of homelessness what should I do?

If you are homeless or at risk of becoming homeless and need support with emergency accommodation, please contact Student Union UCL Advice service on su.advice@ucl.ac.uk. The Advice Service can signpost you to relevant sources of support and can refer you into an emergency accommodation process at UCL if you’re eligible.

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Applying for accommodation

When should you start applying for accommodation?

The portal opens end of February/beginning of March and deadline/closes 31 May for Undergraduates and 30 June for Postgraduates of the year of entry.

When is the application deadline?

For Undergraduate and non-degree exchange students, the deadline is 31 May of the year of entry. For Postgraduate students the deadline is 30 June of the year of entry.

What do I do if I miss the application deadline?

You can make a late application, but you will not be guaranteed accommodation. Given the expected demand for accommodation, it is unlikely you will receive an offer and we strongly recommend you secure alternative accommodation. You can start by checking out our page for accommodation for returning students, and those who do not meet the eligibility criteria (including late applicants).

Can I still apply for accommodation after the deadline?

You can make a late application, but you will not be guaranteed accommodation. Given the expected demand for accommodation, it is unlikely you will receive an offer and we strongly recommend you secure alternative housing via the University of London Housing Services, Housing Advice London or our list of private providers.

Am I guaranteed accommodation at UCL?

All first-year students, including international students (not UK/EU), are guaranteed accommodation if you meet our eligibility criteria in full.

I received an offer to study after the accommodation deadline, am I still guaranteed a place?

Unfortunately, we cannot guarantee accommodation to late applicants.

Can I state a preference for a particular hall?

If you are an undergraduate student, you cannot state a preference for a particular UCL hall. However, you can state a preference if you are applying for Intercollegiate Halls. Postgraduate Students may state a preference for both UCL and Intercollegiate Halls. 

Can you set a preferred price range i.e. lower when applying?

When applying, you can select your budget along with other preferences such as self-catered/catered accommodation etc.

Will I receive acknowledgement of my application?

Yes, you will receive acknowledgement of receipt of your application by email. Please contact the UCL Accommodation Office if you do not receive an acknowledgement email.

Can I make changes to my application?

If you wish to make changes to your preferences before the deadline (31 May for undergraduates, 30 June for postgraduates), then you will need to cancel your application and reapply. Click on ‘Cancellation Page’ once you have accessed your current application and follow the instructions. If you wish to make changes after the deadline, then please contact us via email at accommodation@ucl.ac.uk with the changes you wish to make.

Can I change my personal details – name, contact details?

If you have applied via UCAS, please contact them to change your details.
If you are a postgraduate student, please contact the admissions team at postgraduateadmissions@ucl.ac.uk.
If you are an exchange/JYA/Affiliate student, please contact at affiliatestudents@ucl.ac.uk.

When are accommodation offers sent out?

July / August in the year of study. This is a manual process and not all allocations will be generated at once, so we kindly ask you to bear with us and be patient. 

How long do I have to accept my offer?

The deadline to accept your offer will be stated in your offer email. It is normally 3 working days.

Will my offer be withdrawn if I do not respond within the deadline?

Yes. If you miss the deadline you should contact the UCL Accommodation Office as soon as possible and we will advise on whether your offer can be reinstated.

I am on holiday/I will not have internet connection during the period that you are sending out offers, what can I do?

You must have an internet connection in order to review your accommodation offer on the UCL Accommodation Online Portal – the offer cannot be accepted over the phone or in writing, it must be accepted online. If you will be on holiday/without internet connection, then we would recommend that you share your UCL Accommodation Online Portal log-in details with a trusted friend or family member, so that they can regularly review your portal, and accept your offer if you are unable to do so yourself. If you do not accept your offer by the deadline of acceptance, then your offer will be withdrawn, and we cannot guarantee that it can be reinstated.

How do I get my applicant number for the application?

Your UCL student number may also be known as your applicant number. You should have this if you have made an application to UCL and received an offer. 

How do I pay my deposit?

UCL has a variety of ways to pay, including by bank transfer, or by paying online with a bank card.

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Eligibility

You are eligible for UCL Accommodation if:

  • You are a first-year undergraduate, or a single international first-year graduate student studying for one of the following qualifications: a full-time.
  • UCL is your firm choice
  • You have not previously lived in London whilst studying at a Higher Education Institution (University)
  • You submit your application by the deadline:
    • Undergraduates: 31 May in your year of study
    • Postgraduates: 30 June in your year of study
      What if I do not meet all the eligibility criteria?

      If you do not meet our eligibility requirements, we suggest you secure alternative accommodation. UCL has a range of accommodation available for returning students and those who do not meet the eligibility criteria to be guaranteed university accommodation. Find out more on our Returning students' accommodation page. 

      What areas are classed as Greater London? 

      Greater London is the area of the south-east of England that is surrounded by the M25 motorway (illustrated below) and includes Middlesex and those parts of Buckinghamshire, Essex, Hertfordshire, Kent and Surrey inside the M25 motorway.

      Greater London inside the M25

      Can you stay in accommodation even if you live in London?

      Yes! But you must be a full-time, first year undergraduate/postgraduate, have firmly accepted an offer at UCL, have not previously lived in London whilst studying at a University, and you must have submitted your application by the deadline.

      I am not eligible for UCL Accommodation, what can I do?

      We strongly recommend you secure alternative housing via the University of London Housing Services, Housing Advice London or our list of private providers.

      I am a part-time student, can I apply for accommodation?

      Unfortunately, we are unable to offer University accommodation to part-time students. You can find a range of housing options and support on the University of London’s Housing Advice page, Housing Advice London, and our list of private partner providers.  

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        International Students

        Are prices same for international/settled students?

        Accommodation prices are the same for both UK and international students.

        Is there a different process for International students?

        No, it’s the same process, however there may be international orientation arranged by UCL or your faculty, and we can look to accommodate an early arrival.

        Are there any additional fees for British citizens currently living in the EU?

        No, the rent is the same no matter where you arrive from!

        Due to visa complications, I may not arrive until after the intake weekend in September. Will the accommodation be held open for me until I arrive?

        If you are unable to arrive on Saturday 26 September, you must complete and submit a Late Arrival Notification via your accommodation portal to ensure that your room is held open for you.
        Late arrivals will still be invoiced from the contract start date, Saturday 26 September.
        If you have paid a deposit, but you do not arrive within the first week and have not notified the UCL Accommodation Office team that you will be arriving late, the offer will be withdrawn, and your deposit will not be refunded.

        If you have not paid a deposit or notified the UCL Accommodation Office team that you will be arriving late, the offer will be withdrawn on Monday 28 September.
        If you have been offered an Intercollegiate Hall and you will be arriving late, you should contact Housing Services, Student Central, Malet Street, London, WC1E 7HY Tel: +44 (0)20 7862 8881 Email: info.halls@london.ac.uk

        How can I obtain proof of residence to open a bank account?

        You can request a bank reference letter from your hall's reception/office after you have checked in. If you are living in an Intercollegiate Hall, you should contact the Bursar’s Office. See our general guidance on how to open a bank account.

        I need to provide my address for my visa application, what should I do?

        If you have received an offer of accommodation, provide the address of your hall. If you have not yet received an accommodation offer you can use:

        University College London
        Gower Street
        London
        WC1E 6BT

        Is it possible to arrive earlier to attend the International Students Orientation Programme (ISOP)? Will there be an additional charge for Early Arrival?

        Yes. Once you have accepted your accommodation offer, you should log in to the UCL Accommodation Online Portal to submit an Early Arrival Request.

        Completion of this request does not ensure that your early arrival request can be met. You must check with the UCL Accommodation Office team if you do not receive an email response. If you arrive earlier, you will be invoiced for the additional night(s) on your Portico account, after you arrive.

        The charge for early arrival applies to all residents regardless of the reason for the Early Arrival.

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        Disabilities and Medical Needs

        Do you provide accommodation for students with disabilities?

        Yes, we do! But it’s worth noting that some of these halls can be a fair distance from other parts of UCL which may need to be taken into consideration. Where appropriate a preliminary visit to view the accommodation can be arranged.

        You should outline your requirements in your application. If you are diagnosed after applying you can contact the UCL Accommodation Office by email outlining your condition and how the condition affects your accommodation requirements and provide supporting medical evidence. 

        The information you provide will be treated confidentially and is processed by UCL with your consent. It will be shared on a ‘need-to-know’ basis with the appropriate services within the Student Support and Wellbeing team for them to offer appropriate support during your time at UCL. 

        Student Support and Wellbeing includes Student Disability Services and Student Psychological Services. You do not have to take up this support but UCL has a duty of care to its students, especially those living in its accommodation. 

        You should also discuss your requirements with the UCL Student Disability Services to obtain further advice.
        Students who indicate on their application that they have a disability, illness or medical condition will have a Risk Assessment carried out by the UCL Accommodation Office within one week of arrival.

        UCL Student Disability Services can be contacted by telephone on +44 (0)20 7679 0100 or via email: disability@ucl.ac.uk.

        There is more information on our Accommodation Support for Disabled Students page.

        Accommodation Support for Disabled Students

        I'm Type 1 Diabetic and so would need room for a mini fridge in my room. How do I get one?

        As mini fridges are not usually allowed in UCL Accommodation, however please make us aware of any medical needs in your application, and submit evidence and then we will look into how we can accommodate your needs. 

        Can I bring my Assistance Dog with me to UCL Accommodation? 

        UCL is committed to providing an inclusive environment and providing reasonable adjustments for disabled students.

        So where and if suitable accommodation is available Assistance Dogs will be welcome, subject to relevant risk assessments. 

        On the grounds of health and safety responsibilities to our staff, students, and visitors, UCL reserves the right to refuse access for a dog if it does not meet certain criteria.

        Definition of an Assistance Dog

        An Assistance Dog is one that has been specifically trained to assist disabled people and which has been qualified by one of the organisations registered as a member of Assistance Dogs (UK) or an equivalent organisation in another country.

        Types of Assistance Dogs

        • Guide Dogs - Assist people who are blind or visually impaired.
        • Hearing Dogs - Assist people who are deaf or are hearing impaired.
        • Support Dogs - Trained to do tasks which their owner may find difficult (opening and closing doors, calling an ambulance, picking up objects, assisting with dressing and undressing, acting as physical support, raising an alarm).

        Therapy dogs in the UK are not considered to be assistance dogs and are not permitted. 

        Guidelines for Assistance Dogs on site

        If accommodation is available for an assistance dog then the relevant risk assessments must be completed and guidelines followed to ensure the health and safety of residents or staff with allergies or phobias of dogs.
        We recommend that students, where possible, bring their assistance dog to visit their allocated accommodation before their start date to allow the student and dog to become familiar with the grounds. Please contact accommodation@ucl.ac.uk to book your visit. 

        Once you and your assistance dog are in your allocated hall, please be aware of the following: 

        • No fouling within the grounds, if your dog unexpectedly fouls then it must be cleaned up immediately.
        • Your dog should not be allowed off lead when within the grounds.
        • Your dog should be walked outside of the grounds.
        • Your dog must not be allowed to unnecessarily bark within the accommodation or cause disruption to neighbours.
        • Any damage caused by your dog will be charged to you.

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        Room allocation  

        How is the accommodation allocated?

        We consider the preferences you indicate on your application including room type, budget and factors that are important to you. Accommodation applications are processed in a random order using our automated allocation system based on your preferences. This allows UCL to successfully allocate most students to the room type they have selected and ensures the process is fair to all applicants. We recommend you accept your offer, as only one offer of accommodation will be made per person. A swap list will open after the first two weeks of term and if your preferred room type becomes available, we will do our best to accommodate you.

        How do you decide who receives what type of room?

        UCL does all it can to secure accommodation based on your preferences, but due to the large number of students applying and the nature of our housing, we cannot guarantee that all your preferences will be met. We recommend you accept your offer, as only one offer of accommodation will be made per person. A swap list will open after the first two weeks of term and if your preferred room type becomes available, we will do our best to accommodate you.

        How is it decided who lives together?

        If you are an undergraduate student, you cannot state a preference for a particular UCL Hall. In your application, you can submit your preferences, such as budget, catered, etc., and we do what we can to match the rooms available to these preferences. This is done randomly to keep everything fair. You can state a preference for the Intercollegiate Halls.

        If you are a postgraduate student, you may state a preference for a UCL Hall.

        Am I guaranteed to get an en-suite room if I request one? 

        There are a limited number, and you can state preference of wanting an en-suite however yes we can't guarantee that they will all be met.

        Will the accommodation be different if you are under 18?

        If you are under 18 at the point of moving in, you will be allocated to either Ian Baker House, James Lighthill House or Ramsay Hall, taking your preferences regarding rent/room type etc into account.

        Are there single sex residences?

        No, all UCL Halls and Intercollegiate Halls are mixed sex, as are the flats withing the halls. However, twin-rooms are allocated on a single-sex basis. 

        Are undergraduate and graduate students housed together?

        Most halls are either undergraduate- or postgraduate-only, but some do house both undergraduates and postgraduates.

        Visit our UCL Halls page for more information

        Who will I be living with?

        We cannot share details of your flatmates with you prior to arrival due to data protection laws. You will meet them on your check-in day.

        Would you be in halls with people on your course or is that very mixed?

        It tends to be that students will be mixed up with students studying different programmes.

        If your preference is catered accommodation, are you guaranteed you get it?

        We try to meet the preferences; however, we cannot guarantee that preferences will all be met.

        What do I do if I don’t like the accommodation offered to me?

        UCL does all it can to offer accommodation in line with your preferences, but due to the large number of students applying and the nature of our accommodation, we cannot guarantee that all of your preferences will be met. We recommend you accept your offer, as only one offer of accommodation is made per person. A swap list will open after the first two weeks of term and if your preferred room type becomes available, we will do our best to accommodate you.

        What happens if the accommodation is not convenient for our course?

        UCL does all it can to secure accommodation based on your preferences, but due to the large number of students applying and the nature of our housing, we cannot guarantee that all of your preferences will be met. We recommend you accept your offer, as only one offer of accommodation will be made per person. A swap list will open after the first two weeks of term and if your preferred room type becomes available, we will do our best to accommodate you.

        What do I do if I'm not offered a place?

        We suggest you secure alternative accommodation. UCL has a range of accommodation available for returning students and those who do not meet the eligibility criteria to be guaranteed university accommodation. More information can be found on the returning students' accommodation page. 

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        Accommodation contracts  

        How long are UCL Accommodation contracts? 

        Undergraduate places are offered for 39 weeks, from Saturday 25 September 2021, to Saturday 25 June 2022.
        Postgraduate places are offered for 50 weeks and 4 days, from Saturday 25 September 2021, to Wednesday 14 September 2022.

        Can I arrive earlier than my contract start date? 

        If you wish to arrive before the date stated on your accommodation contract, you will need to submit an early arrival request form online once you have accepted your offer. You will be invoiced for the additional night(s) after you arrive. The charge applies regardless of the reason for the early arrival.

        Fill in an early arrival request form

        My programme runs for a calendar year (12 months) rather than an academic year (9 months) can I continue to stay in UCL Accommodation over the summer?

        Postgraduate students are offered accommodation for 50 weeks and 4 days. There may be a requirement to move rooms during the summer. Unfortunately, accommodation cannot be provided beyond mid-September even if your course extends this date.

        Do you provide accommodation from September to March?

        No, our contracts are 39 or 50.57 weeks depending on your programme of study.

        Can I stay in UCL Accommodation over Christmas and Easter?

        Yes, accommodation is offered for the full academic session. You are liable for rent over the Christmas and Easter holidays.

        Does my contract renew automatically each year?

        No, we do not renew automatically and accommodation is only guaranteed for first year undergraduates who meet the eligibility criteria.

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        Before you arrive   

        I need to provide my term-time address for paperwork, what address should I use?

        If you have received an offer of accommodation, provide the address of your hall. If you have not yet received an accommodation offer you can use:

        University College London
        Gower Street
        London
        WC1E 6BT

        When can I move in?

        You must read the ‘Arrival Instructions’ section in the ‘My Home’ section of the Pre-arrival Online Induction.
        For Intercollegiate Halls, you should refer to the information sent to you by email from the University of London or email: info.halls@london.ac.uk for confirmation.

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        Financial  

        How much is the deposit?

        The deposit is:
        •    £250 for a single room
        •    £250 for couple/family accommodation, or 2 x £250 if both residents are UCL students.

        Is the deposit refunded?

        Deposits will be used to offset your accommodation fees. They will not be returned back to you. For UCL Halls, your deposit will be applied against your third term’s invoice. For Term 1 Only Exchange students, your deposit will be used against your invoice. For all other students, the deposit will be used against your third term invoice providing there are no fees outstanding.

        How much does accommodation cost?

        More information about accommodation fees can be found here: https://www.ucl.ac.uk/accommodation/fees-payment/ucl-accommodation-fees-20212022

        How much are accommodation fees on average? 

        Prices range from around £130 a week which would be a small, non-ensuite room in Max Rayne, to around £300 a week for a large en-suite studio. Find out more about individual halls and prices on our UCL Halls page. 

        Do maintenance loans cover the cost of accommodation fees and other living costs like food? 

        Maintenance loans can be used to help cover the cost of living whilst at university, this would then of course include your rent. I would recommend looking at the student finance calculator to determine what you would be eligible for in a maintenance loan.

        Can I apply for a bursary?

        Visit UCL's website for more information about scholarships and bursaries.

        Do UCL give scholarship and if how, how can I apply? 

        UCL offers many different scholarships. For more information, please visit: www.ucl.ac.uk/scholarships/funding-students-undergraduate-courses

        What financial provisions are provided to students from disadvantaged backgrounds?

        UCL offers some financial support to students who have experienced financial difficulty. Please visit UCL’s Scholarship pages for more information.

        Is it possible to have financial aid for accommodation only?

        We want to support our students as much as possible when they stay at UCL Accommodation. If you find that you’re unable to meet payments, you can get in touch with our accommodation office who can help create a payment plan for you to help make things easier.

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        Campus, halls, and facilities 

        To find out about individual halls please visit the UCL Halls page. To find out more about living in halls read our handy A-Z of living in UCL Halls.  

        Where can I find the virtual halls tour? 

        Please visit the accommodation virtual open days page. 

        Is UCL all one campus or are some faculties in other locations?

        Most of UCL is located around the area of Bloomsbury. However, UCL is currently building a new campus over in Stratford as UCL East.

        Is the Accommodation mixed? 

        Yes, UCL Accommodation is mixed in terms of sex, subject studied and mode of study. You will meet all kinds of people from all walks of life at UCL Accommodation.  

        How many students are there per flat?

        It varies hall-to-hall so we can’t really give one definitive answer, but there will be enough facilities for the number of people in the flat. For example, if there are 8 people sharing a flat, there will be at least 4 showers available to accommodate everyone. It can vary in each hall, and can be anywhere between 5-10 residents, however each shared space size reflects the amount of people using it. More residents = extra toilets/showers and more fridges/cupboards etc.

        Where are the main accommodation halls located - how far from campus?

        Most of our halls are less than a mile away from campus, our closest being Arthur Tattersall House, Campbell House, Ian Baker House, Astor College and others which are 0.1 – 0.4 miles away. Our furthest accommodation is Goldsmid House which is 2.7 miles away. Visit the UCL Halls page for more information. 

        Are UCL halls close to facilities, such as supermarkets? 

        Yes, there are facilities such as supermarkets near all our halls. The halls are mostly within one mile of main campus which is located in central London so you have all you may need within easy reach.

        Do UCL halls have gyms?

        There are no gyms in halls, however there are several gyms available in the area, including the Students’ Union Gym.

        How many libraries are there around UCL halls/ how far are they? 

        UCL has 16 libraries around our campus and local area.

        Discover UCL Library Services

        Are there green spaces near the accommodation? 

        In London you are fortunate to have lots of green spaces and parks within easy reach of UCL. Read our blog Discover the best Green Areas around UCL for more information. 

        What's the Wi-Fi in rooms like?

        The maximum download speed is 16 Megabits per second, and upload is 2 Megabits per second. 

        Can I bring my own furniture? 

        No, please see the question below to find out what furniture UCL Accommodation provides.

        What furniture is provided in each room?

        The following items are standard in all bedrooms: carpet, curtains, wardrobe, desk/table, desk chair, bed (including mattress), mattress cover, wastepaper bin and light shade/cover. Additionally, the following items are provided in some of the bedrooms:

        • notice board chair
        • chest of drawers
        • bedside cabinet
        • under bed storage
        • washbasin
        • shaving light
        • mirror

        To find out more about the rooms and facilities visit the UCL Halls page. 

        Is bed linen provided in each room?

        UCL does not provide bed linen or towels. You can buy a bedding pack from UniKitOut. Prices start from £24 and packs consist of a duvet, pillow, duvet cover, pillowcase and sheet. UniKitOut also sells kitchen and bathroom packs, and many individual items for your room. 

        Are there rooms with personal bathrooms available? 

        We have a range of rooms available with our most common being single rooms, en-suite, and non en-suite.

        Do you have catered accommodation?

        We have 2 catered halls - Ramsay Hall and Ifor Evans. Visit our UCL Halls page for more information. 

        What is the food like at UCL halls?

        Our catered halls offer a variety of food including vegetarian and vegan options. If you have a dietary requirement outside of this, you might need to think about whether catered accommodation is the right choice for you. Take a look at a sample menu.  

        How can I wash my clothes in halls? 

        You have access to laundry facilities on-site. With a smartphone, you can pay via the Circuit Laundry app. The cost of a wash is £2.50 and £1.50 for a drying cycle. You can use powder or tablets in washing machines – just put the detergent in the bottom of the drum.

        Is there parking?

        Parking is very limited and often very expensive in London. We would recommend to not bring your car to university if you choose to stay in halls during your first year.

        Can I bring my pet with me to UCL Accommodation?

        Pets are not permitted in UCL Accommodation with the exception of Assistance dogs that fall in to one of the following definitions:

        • Guide Dogs - Assist people who are blind or visually impaired.
        • Hearing Dogs - Assist people who are deaf or are hearing impaired.
        • Support Dogs - Trained to do tasks which their owner may find difficult (opening and closing doors, calling an ambulance, picking up objects, assisting with dressing and undressing, acting as physical support, raising an alarm).

        Please note: Assistance dogs must be trained by members of Assistance Dogs (UK) or by an equivalent organisation in another country. Therapy dogs in the UK are not considered to be assistance dogs and are not permitted. 

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        Accommodation beyond the first year  

        Is a place in halls guaranteed for all 3 years of study?

        If you are eligible only first year accommodation is guaranteed. You can reapply for halls after your first year of university however spaces are limited, and you cannot be guaranteed a room. We would recommend looking at other providers listed on our returning students page to make sure you have somewhere to stay for the next academic year.

        Where do you stay in year 2?

        You can reapply for halls after your first year of university however spaces are limited, and you cannot be guaranteed a room. We would recommend looking at other providers listed on our returning students page or our housing advice website to make sure you have somewhere to stay for the next academic year.

        Is it difficult to find accommodation after first year and how much does it cost in comparison?

        There is lots of accommodation available across the city. Prices can depend entirely on where you would like to live - the closer to the city centre you tend to find will cost more. Find out more on our Housing Advice website.

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        Current residents 

        How do I pay my accommodation fees?

        UCL has a variety of ways to pay, including by bank transfer, or by paying online with a bank card. See the Fees, Guidance and Payment page.

        What should I do if I cannot pay my accommodation fees before the invoice deadline?

        Before the deadline, please visit the reception of your hall and ask for a ‘Request for Extension of Deadline Form’. The UCL Accommodation Office team may allow you to defer your payment for up to 30 days, but please note you are expected to explain why you cannot make the original payment deadline.

        Do I have to pay my invoice in one payment? Can I set up an instalment plan?

        It is possible to set up an instalment plan, i.e. monthly payments, to pay your invoice. Before the payment deadline, please visit the reception of your hall and ask for an ‘Instalment Plan for Payment of Residences Fees Form’. The due date for the final instalment must be at least 2 weeks prior to the end of the term.

        I have checked-in to my room and now wish to cancel my accommodation contract, do I still have to pay my fees?

        If you would like to leave your UCL accommodation you can give notice at any time by submitting a Notice to Quit request online on the UCL Accommodation Portal

        If you leave any belongings behind and therefore do not meet the three conditions as listed below, then you will continue to be liable for any rent charges.

        Formally notify UCL by submitting a Notice to Quit request online on the UCL Accommodation Portal. Remove all belongings from your accommodation. 

         

        Please refer to ‘When can you terminate this licence agreement?’ section in the UCL Accommodation General Regulations and Guidance Handbook for 2020 - 2021 (PDF) for further information, if you wish to leave your UCL accommodation at any other point during the year. 

        • Return your keys to your hall reception and check out by the date indicated on your Notice to Quit request.

         

        When do I need to pay my fees?

        All students will be invoiced within two weeks of checking in to their accommodation. The payment deadline will be two weeks from receiving the invoice.

        Do you offer accommodation to returning students?

        UCL also has a range of accommodation available for returning students. Find out more information here.

        Can UCL act as my rent guarantor if I'm moving into private accommodation?

        We can guarantee your rent in private accommodation if you meet our new eligibility criteria. You can view further information about the eligibility and how to apply on our dedicated page.

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        A-Z of living in UCL Halls

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