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UCL Accommodation

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Frequently asked questions

Whether you're a current resident with a query or you're stuck on the application process, our FAQs can help with most questions.

How can we help?

 

I am a current resident looking for answers

I am a prospective resident who needs some help

 

 

If you can't find the answer to your question below, please don't hesitate to contact the UCL Accommodation Office on accommodation@ucl.ac.uk, or head over to the A-Z of living in UCL Halls page for further information. 

On this page 
Considering UCLRoom allocation
FinancialAccepting your accommodation offer
EligibilityBefore you arrive
Accommodation contractsCampus, halls, and facilities
Applying for accommodationLeaving halls
International studentsCurrent residents questions
Disabilities and medical needsAccommodation beyond the first year
Couples and family accommodation 

Considering UCL

Is living at UCL compulsory? 

It is not compulsory for you to live at UCL Accommodation. Alternative options include living at home, living in private student accommodation, or private rentals.

If you do not meet the eligibility criteria, we would advise considering alternative options. 

Are you guaranteed to get UCL accommodation?

If you meet the eligibility criteria, you will be guaranteed a room offer for UCL Accommodation.

Do I have to stay at student accommodation, or can I travel from home?

Many students who live locally choose to live in halls for their first year at university and many choose to live at home and commute to campus. As long as you meet the eligibility criteria, it’s up to you which you’d prefer.

Is UCL all one campus or are some faculties in other locations?

Most of UCL is located around the area of Bloomsbury, however we also have facilities at Here East in Stratford, the School of Management at Canary Wharf, and other buildings around the UK. Did you know we’re building a whole new UCL East campus including a brand new accommodation building called One Pool Street.

Is the Accommodation mixed? 

Yes, UCL Accommodation is mixed in terms of sex, subject studied and mode of study.

Are there single-sex residences?

No, all UCL Halls and Intercollegiate Halls are mixed sex, as are the flats within the halls.

If you would prefer single-sex accommodation, we would advise seeking alternative options.

How many students are there per flat?

It can vary in each hall, and can be anywhere between 5-10 residents, with each shared space reflecting the number of people using it. More residents = extra toilets/showers and more fridges/cupboards etc.

Where are the main accommodation halls located - how far from campus?

Most of our halls are less than a mile away from campus. Our closest halls are Arthur Tattersall House, Campbell House, Ian Baker House, Astor College and others, which are 0.1 – 0.4 miles away. The furthest hall from our campus is Bernard Johnson House (5.4 miles away), which is primarily for families and couples.

All of our halls have easy transport links to campus. For more information, visit the UCL Halls page. 

Where can I find the virtual halls tour? 

We have video tours of some of our halls on the UCL Accommodation YouTube page.

What types of rooms does UCL accommodation have? 

You can find more about our room and flat types here

Are there rooms with personal bathrooms available? 

We have a range of rooms available with our most common being single rooms, en-suite, and non en-suite.

Am I guaranteed to get an en-suite room if I request one? 

Both undergraduates and postgraduates can state a preference for en-suite rooms in their applications, but we cannot guarantee that you will be allocated your preferences.

Do you have catered accommodation?

We have 2 catered halls - Ramsay Hall and Ifor Evans. Visit our UCL Halls page for more information. 

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    Financial  

    How much is the deposit?

    The deposit is:
    •    £250 for a single room
    •    £250 for couple/family accommodation, or 2 x £250 if both residents are UCL students.

    Is the deposit refunded?

    Deposits will be used to offset your accommodation fees and will not be returned back to you. For UCL Halls, your deposit will be applied against your third term’s invoice. For Term 1 Only Exchange students, your deposit will be used against your invoice. For all other students, the deposit will be used against your third term invoice providing there are no fees outstanding.

    How much does accommodation cost?

    More information about accommodation fees can be found here: https://www.ucl.ac.uk/accommodation/fees-payment/ucl-accommodation-fees-20222023

    How much are accommodation fees on average? 

    Prices range from around £130 a week for a small, non-ensuite room in Max Rayne, to £320 a week for a large en-suite studio. Find out more about individual halls and prices on our UCL Halls page. 

    Do maintenance loans cover the cost of accommodation fees and other living costs like food? 

    Yes. We recommend looking at the student finance calculator to determine your eligibility.

    Can I apply for a bursary?

    Visit UCL's website for more information about scholarships and bursaries.

    Do UCL give scholarship and if how, how can I apply? 

    UCL offers many different scholarships. For more information, please visit: www.ucl.ac.uk/scholarships/funding-students-undergraduate-courses

    What financial provisions are provided to students from disadvantaged backgrounds?

    UCL offers some financial support to students who have experienced financial difficulty. Please visit UCL’s Scholarship pages for more information.

    Is it possible to have financial aid for accommodation only?

    We want to support our students as much as possible when they stay at UCL Accommodation. The UCL Accommodation Office can arrange a payment plan if you are struggling to pay your accommodation fees. 

    How would you go about getting the cheapest travel?

    Students can get a 18+ Student Oyster photocard. This will give discounted travel on tubes, trains and buses. Lots of our students choose to bring or buy a bike as the local area is cycle-friendly.

    To find out more about getting around UCL, please visit our dedicated page

    I'm at risk of homelessness, what should I do?

    If you are homeless, or at risk of becoming homeless, and need support with emergency accommodation please contact Student Union UCL Advice service. The Advice Service can signpost you to support and can refer you into an emergency accommodation process at UCL if you’re eligible.

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    Eligibility

    To be eligible for UCL Accommodation:

    As an undergraduate:

    • You must be a full-time, first-year student and you must not have previously studied at a Higher Education Institution (University) in Greater London.
    • You must have firmly accepted a conditional or unconditional offer of a place on a degree programme at UCL and you must apply for accommodation by the deadline – that’s 10 June for 2022/23.

    As a postgraduate:

    • You must be an international, first-year postgraduate student studying for one of the following qualifications: a full-time Master's programme, Postgraduate Diploma, or a MPhil/PhD.
    • You must have firmly accepted an offer to study at UCL, conditional or unconditional, by 30 June in the year of study.
    • You must have not previously lived in London whilst studying at a Higher Education Institution (University).
    • You must not hold UK fee status.
    • You must submit your application by the deadline – that’s 30 June for postgraduates applying for 2022/23.

    All prospective students, please note that we can only guarantee accommodation for students who apply for single rooms. We cannot guarantee accommodation for students applying for couples accommodation and family accommodation due to limited spaces. We would advise considering alternative options or applying for a single room.

    If UCL is your insurance choice, we cannot guarantee you accommodation and would advise considering alternative options.

        What if I do not meet all the eligibility criteria?

        If you do not meet our eligibility requirements, we suggest you secure alternative accommodation. UCL has a range of accommodation available for returning students and those who do not meet the eligibility criteria. Find out more on our Alternative Accommodation page. 

        What areas are classed as Greater London? 

        Greater London is the area of the south-east of England that is surrounded by the M25 motorway (illustrated below). It includes Middlesex and those parts of Buckinghamshire, Essex, Hertfordshire, Kent and Surrey inside the M25 motorway.

        Greater London inside the M25

        Can you stay in accommodation even if you live in London?

        Yes! As long as you meet the full eligibility criteria, you are guaranteed a place in UCL Accommodation.

        If you went to secondary school in London or if your home address is in London, you still meet the guarantee. 

        Please note, if you have already studied at a Higher Education Institution (University) in Greater London, you will not meet the guarantee.

        I am not eligible for UCL Accommodation, what can I do?

        We strongly recommend you secure alternative housing via the University of London Housing Services, Housing Advice London or our list of private providers.

        I am a part-time student, can I apply for accommodation?

        Unfortunately, we are unable to offer University accommodation to part-time students. You can find a range of housing options and support on the University of London’s Housing Advice page, Housing Advice London, and our list of private partner providers.  

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          Accommodation contracts  

          How long are UCL Accommodation contracts? 

          Undergraduate places are offered for 39 weeks, from Saturday 24 September 2022, to Saturday 24 June 2023.

          Postgraduate places are offered for 50 weeks and 4 days, from Saturday 24 September 2022 to Wednesday 13 September 2023.

          Can I arrive earlier or later than my contract start date? 

          If you wish to arrive before your contract start date, you will need to submit an Early Arrival Request. You will be invoiced for the additional night(s) after you arrive. The charge applies regardless of the reason for the early arrival.

          If you will be arriving after your contract start date, you must submit a Late Arrival Notification on the UCL Accommodation Portal and book a check-in slot. Once you have logged in, please select check-in on the top tab. Please note that you will be charged accommodation fees from your contract start date.

          Fill in an early arrival request form

          My programme runs for a calendar year (12 months) rather than an academic year (9 months). Can I continue to stay in UCL Accommodation over the summer?

          Postgraduate students are offered accommodation for 50 weeks and 4 days. There may be a requirement to move rooms during the summer.

          Unfortunately, accommodation cannot be provided beyond mid-September even if your course extends this date.

          Do you provide accommodation from September to March?

          No, our contracts are 39 or 50.57 weeks depending on your programme of study.

          Can I stay in UCL Accommodation over Christmas and Easter?

          Yes, accommodation is offered for the full academic session. You are liable for rent over the Christmas and Easter holidays.

          Does my contract renew automatically each year?

          No, we do not renew automatically and accommodation is only guaranteed for students who meet the the full eligibility criteria.

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          Applying for accommodation

          When should you start applying for accommodation?

          The UCL Accommodation Portal opens in March each year. Once you’ve confirmed your offer to study you should start your accommodation application and make sure to complete it before the deadline.

          For 2022/23, the deadline is 10 June for undergraduates and 30 June for postgraduates.

          Please note you must confirm UCL as your firm choice to be eligible for guaranteed accommodation. If UCL is your insurance choice, we would advise checking out alternative options.

          When is the application deadline?

          For Undergraduate and non-degree exchange students, the deadline is 10 June of the year of entry.

          For Postgraduate students the deadline is 30 June of the year of entry.

          Can I still apply for accommodation after the deadline?

          You can make a late application, but you will not be guaranteed accommodation. Due to high demand for accommodation, it is unlikely you will receive an offer and we strongly recommend you secure alternative accommodation via the University of London Housing Services, Housing Advice London or our list of private providers.

          Am I guaranteed accommodation at UCL?

          All students who meet the eligibility criteria are guaranteed accommodation.

          I received an offer to study after the accommodation deadline, am I still guaranteed a place?

          Unfortunately, we cannot guarantee accommodation to late applicants. We strongly recommend you secure alternative accommodation via the University of London Housing Services, Housing Advice London or our list of private providers.

          Can I state a preference for a particular hall?

          If you are an undergraduate student, you cannot state a preference for a particular UCL hall. However, you can state a preference if you are applying for Intercollegiate Halls.

          Postgraduate Students may state a preference for both UCL and Intercollegiate Halls. 

          Can you set a preferred price range i.e. lower when applying?

          When applying, you can select your budget along with other preferences such as self-catered/catered accommodation, standard/ensuite/studio, etc. 

          Will I receive acknowledgement of my application?

          Yes, you will receive acknowledgement of receipt of your application by email. Please contact the UCL Accommodation Office if you do not receive an acknowledgement email.

          Can I make changes to my application?

          If you wish to make changes to your application, before the deadline, you will need to cancel your application by reaching the summary page at the end of the application; it will give you the option of cancelling the application. You can then re-apply after this step.  

          If you wish to make changes after the application deadline, then please contact the Accommodation Office team via email.

          Can I change my personal details – name, contact details?

          If you have applied via UCAS, please contact them to change your details.
          If you are a postgraduate student, please contact the admissions team at postgraduateadmissions@ucl.ac.uk.
          If you are an exchange/JYA/Affiliate student, please contact at affiliatestudents@ucl.ac.uk.

          When are accommodation offers sent out?

          Offers are sent out between July and September in the year of study. Not all allocations will be generated at once, so we kindly ask you to bear with us and be patient. 

          How do I get my applicant number for the application?

          Your UCL student number may also be known as your applicant number. You should have this if you have made an application to UCL and received an offer.  

          Do you have a waiting list? 

          UCL Accommodation has a waiting list but places are very limited, which is why we stronly recommend looking into alternative accommodation

          The Waiting List will open on Tuesday 6 September 2022 at 10:00am. To apply, you will need to log into the UCL Accommodation Portal and select the correct term to start your application. You will not be able to submit an application for a place before this date.

          Rooms will be allocated based on your preferences, maximum weekly rent and availability. 

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          International Students

          Are prices same for international/settled students?

          Accommodation prices are the same for all applicants. 

          Is there a different process for International students?

          No, it’s the same process. However, there may be international orientation arranged by UCL or your faculty.

          Due to visa complications, I may not arrive until after the intake weekend in September. Will the accommodation be held open for me until I arrive?

          If you are unable to arrive on your contract start date, you must complete and submit a Late Arrival Notification via the UCL Accommodation Portal. This will ensure that your room is held open for you. Late arrivals will still be invoiced from the contract start date.

          Your offer will be withdrawn and your deposit will be refunded if you do not arrive in the first week and have not notified us of your late arrival, even if you have paid your deposit.

          If you are arriving late at an Intercollegiate Hall, you should contact Housing Services directly.

          Tel: +44 (0)20 7862 8881 Email: info.halls@london.ac.uk, or by contacting your hall directly. 

          How can I obtain proof of residence to open a bank account?

          In most cases to obtain proof of address, you will require a Statement of Student Status from UCL. A standard Statement of Student Status confirms your enrolment status, mode of attendance, programme of study, programme start and end date, and your home and term-time address.

          A Statement of Student Status and/or bank letter can be obtained from your Portico account. Please see this document for a step by step guide on how to download it from your Portico account:

          PDF icon statement_of_student_status_guide.pdf

          You can also request a letter from your Hall Reception confirming your address after you check in.

          If you are living in an Intercollegiate Hall, you should contact the Bursar’s Office. See our general guidance on how to open a bank account.

          I need to provide my address for my visa application, what should I do?

          If you have received an offer of accommodation, provide the address of your hall. If you have not yet received an accommodation offer you can use:

          University College London
          Gower Street
          London
          WC1E 6BT

          Is it possible to arrive earlier to attend the International Students Orientation Programme (ISOP)? Will there be an additional charge for Early Arrival?

          Yes. Once you have accepted your accommodation offer, you should submit an Early Arrival Request on the UCL Accommodation Portal.

          Completion of this request does not ensure that your early arrival request can be met. You must check with the UCL Accommodation Office team if you do not receive an email response. If you arrive earlier, you will be invoiced for the additional night(s) on your Portico account, after you arrive.

          The charge for early arrival applies to all residents regardless of the reason for the Early Arrival.

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          Disabilities and Medical Needs

          Do you provide accommodation for students with disabilities?

          Yes, we do! But it’s worth noting that some of these halls can be a fair distance from other parts of UCL which may need to be taken into consideration. Where appropriate, a preliminary visit to view the accommodation can be arranged.

          You should outline your requirements in your application. If you are diagnosed after applying, you can contact the UCL Accommodation Office directly. In an email you should outline your condition, how the condition affects your accommodation requirements, and provide supporting medical evidence. 

          The information you provide will be treated confidentially and is processed by UCL with your consent. It will be shared on a ‘need-to-know’ basis with the Student Support and Wellbeing team. This will help them to offer you appropriate support during your time at UCL. 

          Student Support and Wellbeing includes Student Disability Services and Student Psychological Services. You do not have to take up this support but UCL has a duty of care to its students, especially those living in its accommodation. 

          You should also discuss your requirements with the UCL Student Disability Services to obtain further advice.

          A Risk Assessment will be carried out by the UCL Accommodation Office within one week of arrival.

          UCL Student Disability Services can be contacted by telephone on +44 (0)20 7679 0100 or via email: disability@ucl.ac.uk.

          There is more information on our Accommodation Support for Disabled Students page.

          Accommodation Support for Disabled Students

          I'm Type 1 Diabetic and so would need room for a mini fridge in my room. How do I get one?

          Mini fridges are not usually allowed in UCL Accommodation. Please let us know of any medical needs in your application. You must submit evidence so we can look into how we can accommodate your needs. 

          Can I bring my Assistance Dog with me to UCL Accommodation? 

          UCL is committed to providing an inclusive environment and providing reasonable adjustments for disabled students.

          So where and if suitable accommodation is available, Assistance Dogs will be welcome, subject to relevant risk assessments. 

          On the grounds of health and safety responsibilities to our staff, students, and visitors, UCL reserves the right to refuse access for a dog if it does not meet certain criteria.

          Definition of an Assistance Dog

          An Assistance Dog is one that has been specifically trained to assist disabled people. Your dog must have been qualified by an organisation registered as a member of Assistance Dogs (UK), or equivalent (outside the UK).

          Types of Assistance Dogs

          • Guide Dogs - Assist people who are blind or visually impaired.
          • Hearing Dogs - Assist people who are deaf or are hearing impaired.
          • Support Dogs - Trained to do tasks that their owner may find difficult. This may include: opening and closing doors, calling an ambulance, acting as physical support, and raising an alarm.

          Therapy dogs in the UK are not considered to be assistance dogs and are not permitted. 

          Guidelines for Assistance Dogs on site

          If accommodation is available for an assistance dog then the relevant risk assessments and guidelines must be  followed. This is to ensure the health and safety of residents or staff with allergies or phobias of dogs.
          Where possible, we recommend that you bring your assistance dog to visit your allocated accommodation before their start date. This will allow you and your dog to become familiar with the grounds. Please contact the UCL Accommodation Office to book your visit. 

          Once you and your assistance dog are in your allocated hall, please be aware of the following: 

          • No fouling within the grounds, if your dog unexpectedly fouls then it must be cleaned up immediately.
          • Your dog should not be allowed off lead when within the grounds.
          • Your dog should be walked outside of the grounds.
          • Your dog must not be allowed to unnecessarily bark within the accommodation or cause disruption to neighbours.
          • Any damage caused by your dog will be charged to you.

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          Couples and family accommodation

          Is couples and family accommodation guaranteed? 

          UCL has limited accommodation students who require couple or family accommodation and therefore cannot guarantee accommodation for students applying for this type of a place.

          International Hall has a small number of flats available for couples and those with children. There are some private halls and housing associations who can assist with couples and those with children. Places are limited, so we would advise you to get in touch with them as soon as possible:

          •    Goodenough College 
          •    International Students House 
          •    Nansen Village 
          •    Zebra Housing Association

          Students with children are advised not to bring them to London until firm arrangement for accommodation are in place. More information about halls for couples and families can be found here.

          How do you accept couples and family accommodation?

          If both partners are UCL students, both partners will need to accept the accommodation offer and pay a deposit.

          Where one partner is not a UCL student, the UCL student will need to accept the offer and pay for a deposit. 

          How is couples and family accommodation paid?

          Invoices for accommodation will come in 4 instalments for students on a 50.57 week contract length. 

          If both partners are UCL students, both partners will be individually invoiced for half the accommodation rate each.

          Where one partner is not a UCL student, the UCL student will be invoiced for the entire accommodation and the invoice will be split into two parts, for each half of the flat, for each term. 

          How do we request early arrival for family and couples accommodation?

          If both partners are UCL students, both partners will need to submit an early arrival request. 

          Where one partner is not a UCL student, the UCL student will need to submit the early arrival request. 

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          Room allocation 

          How is the accommodation allocated?

          Accommodation applications are processed in a random order using our automated allocation system based on your preferences.

          Due to the high number of applications, only one offer will be made per student. 

          A swap list will open after the first two weeks of term for those who would like to change their allocation. If your preferred room type becomes available, we will do our best to accommodate you.

          How is it decided who lives together?

          If you are an undergraduate student, you cannot state a preference for a particular UCL Hall. You can submit preferences with your application and we do what we can to match them to the rooms available. This is done randomly to keep everything fair. You can state a preference for the Intercollegiate Halls.

          If you are a postgraduate student, you may state a preference for a UCL Hall.

          Will the accommodation be different if you are under 18?

          Yes. Students under 18  will be allocated to either Ian Baker House, James Lighthill House or Ramsay Hall. Your preferences regarding rent/room type etc. will be taken into account.

          Are undergraduate and postgraduate students housed together?

          Most halls are either undergraduate- or postgraduate-only, but some do house both undergraduates and postgraduates.

          Visit our UCL Halls page for more information

          Who will I be living with?

          We cannot share details of your flatmates with you prior to arrival due to data protection laws. You will meet them on your check-in day.

          Would you be in halls with people on your course or is that very mixed?

          While most halls are either undergraduate-only or postgraduate-only, we do not allocate rooms based on course or faculty as we allocate randomly based on preferences and budget. Students living together tend to study a broad range of degree programmes.

          If your preference is catered accommodation, are you guaranteed you get it?

          We try to meet preferences stated in applications; however, we cannot guarantee that preferences will all be met.

          What do I do if I don’t like the accommodation offered to me?

          We do all we can to offer you accommodation in line with your preferences. However, we cannot guarantee that all or any of your preferences will be met. We recommend you accept your offer, as only one offer of accommodation is made per person.

          A swap list will open after the first two weeks of term. If your preferred room type becomes available, we will do our best to accommodate you.

          What happens if the accommodation is not convenient for my course?

          UCL does all it can to secure accommodation based on your preferences. However, due to the large number of students applying and the nature of our housing, we cannot guarantee that all of your preferences will be met. We recommend you accept your offer, as only one offer of accommodation will be made per person.

          A swap list will open after the first two weeks of term. If your preferred room type becomes available, we will do our best to accommodate you.

          What do I do if I'm not offered a place?

          We suggest you secure alternative accommodation. UCL has a range of accommodation available for returning students and those who do not meet the eligibility criteria. Find out more on our alternative accommodation page.

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          Accepting your accommodation offer

          How can I accept my accommodation offer?

          For UCL Halls, to accept your accommodation offer, you must log-in via the Accommodation Portal, click on Application, and continue with the application for the term session you have been allocated for. The next page will be Accept Offer. Read through and follow the instructions on this page. At the bottom of the page, you will be asked to ‘Accept’ or ‘Decline’ the accommodation offer. Ensure you select ‘Accept.’

          For UofL Halls, you will need to follow the instructions in the accommodation offer email you will have received from the UofL. For a private provider nominated by UCL, you will need to contact the provider for clarification on how to accept your offer.

          How long do I have to accept my offer?

          The deadline to accept your offer will be stated in your offer email. It is normally 4 working days.

          Will my offer be withdrawn if I do not respond within the deadline?

          Yes. If you miss the deadline, you should contact the UCL Accommodation Office as soon as possible. They will be able to let you know if your offer can be reinstated. However, please note that there is no guarantee. 

          I am on holiday/I will not have internet connection during the period that you are sending out offers, what can I do?

          You must have an internet connection in order to review your accommodation offer on the UCL Accommodation Portal. Your offer cannot be accepted over the phone or in writing, it must be accepted online.

          We recommend that you share your UCL Accommodation Portal log-in details with a trusted friend or family member if you won't have reliable internet during this time. This way, they can regularly review the portal and accept your offer if you are unable to do so yourself.

          If you do not accept your offer by the deadline, your offer will be withdrawn. We cannot guarantee that it can be reinstated.

          What if I am unhappy with my offer?

          We do all we can to offer you accommodation in line with your preferences. However, we cannot guarantee that all or any of your preferences will be met. We recommend you accept your offer, as only one offer of accommodation is made per person.

          A swap list will open after the first two weeks of term. If your preferred room type becomes available, we will do our best to accommodate you.

          How do I pay my deposit?

          UCL has a variety of ways to pay, including by bank transfer, or by paying online with a bank card. You can find more about paying your deposit on our Fees, guidance and payment page

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          Before you arrive   

          I need to provide my term-time address for paperwork, what address should I use?

          If you have received an offer of accommodation, provide the address of your hall. If you have not yet received an accommodation offer you can use:

          University College London
          Gower Street
          London
          WC1E 6BT

          When can I move in?

          You must read the ‘Arrival Instructions’ section in the ‘My Home’ section of the Pre-arrival Online Induction.
          For Intercollegiate Halls, you should refer to the information sent to you by email from the University of London. You can email them directly for confirmation at info.halls@london.ac.uk.

          Can I arrive earlier or later than my contract start date? 

          If you wish to arrive before your contract start date, you will need to submit an Early Arrival Request. You will be invoiced for the additional night(s) after you arrive. The charge applies regardless of the reason for the early arrival.

          If you will be arriving after your contract start date, you must submit a Late Arrival Notification on the UCL Accommodation Portal and book a check-in slot. Once you have logged in, please select check-in on the top tab. Please note that you will be charged accommodation fees from your contract start date.

          Can I bring my own furniture? 

          No, please see the question below to find out what furniture UCL Accommodation provides.

          What furniture is provided in each room?

          The following items are standard in all bedrooms:

          • carpet 
          • curtains
          • wardrobe desk/table
          • desk chair
          • bed (including mattress)
          • mattress cover
          • wastepaper bin
          • light shade/cover

          Additionally, the following items are provided in some of the bedrooms:

          • notice board chair
          • chest of drawers
          • bedside cabinet
          • under bed storage
          • washbasin
          • shaving light
          • mirror

          To find out more about the rooms and facilities visit the UCL Halls page. 

          Is bed linen provided in each room?

          UCL does not provide bed linen or towels. You can buy a bedding pack from UniKitOut. Prices start from £46 and packs consist of a duvet, pillow, duvet cover, pillowcase and sheet. UniKitOut also sells kitchen and bathroom packs, and many individual items for your room. 

          I have more questions about moving into halls 

          Check our Moving In page for more information about what you need to do before you arrive, settling in and support that can be provided. 

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          Campus, halls, and facilities 

          To find out about individual halls please visit the UCL Halls page. To find out more about living in halls read our handy A-Z of living in UCL Halls.   

          Are accommodation staff able to enter/check your room? 

          Room inspections or maintenance works may mean that we need access to your room. You will receive communications about this prior to that taking place. You can find out more about this in the General Regulations 2022-23

          No staff members will enter your room without prior notice, unless in an emergency. Your room is your personal space, so you will need to clean it yourself, including your bathroom if you live in an en-suite. 

          Are UCL halls close to facilities, such as supermarkets? 

          Yes, there are facilities such as supermarkets near all our halls. The halls are mostly within one mile of our main campus in central London, so you have all that you may need within easy reach.

          Do UCL halls have gyms?

          There are no gyms in halls, however there are several gyms available in the area, including the Students’ Union Gym.

          How many libraries are there around UCL halls/ how far are they? 

          UCL has 16 libraries around our campus and local area.

          Discover UCL Library Services

          Are there green spaces near the accommodation? 

          In London you are fortunate to have lots of green spaces and parks within easy reach of UCL. Read our blog Discover the best Green Areas around UCL for more information. 

          What's the Wi-Fi in rooms like?

          The maximum download speed is 16 Megabits per second, and upload is 2 Megabits per second.

          What is the food like at UCL catered halls?

          Our catered halls offer a variety of food including vegetarian and vegan options. If you have any other dietary, you may need to consider if catered accommodation is the right choice for you. Take a look at a sample menu.  

          How can I wash my clothes in halls? 

          You have access to laundry facilities on-site. With a smartphone, you can pay via the Circuit Laundry app. The cost of a wash is £2.50 and £1.50 for a drying cycle. You can use powder or tablets in washing machines – just put the detergent in the bottom of the drum.

          Is there parking?

          Parking is very limited and often very expensive in London. We would recommend to not bring your car to university if you choose to stay in halls during your first year.

          Can I bring my pet with me to UCL Accommodation?

          Pets are not permitted in UCL Accommodation. Only Assistance dogs that fall in to one of the following definitions will be allowed:

          • Guide Dogs - Assist people who are blind or visually impaired.
          • Hearing Dogs - Assist people who are deaf or are hearing impaired.
          • Support Dogs - Trained to do tasks which their owner may find difficult. This may include: opening and closing doors, calling an ambulance, acting as physical support, and raising an alarm.

          Assistance dogs must be trained by members of Assistance Dogs (UK), or equivalent (outside UK). Therapy dogs in the UK are not considered to be assistance dogs and are not permitted. 

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          Leaving halls

          Can I leave halls earlier than my contract end date? 

          If you would like to leave halls before your contract end date, you are required to submit a Notice to Quit (NTQ) request via the UCL Accommodation Portal to notify us of the earlier check out date.

          In the event that a replacement student is found to take over your room, your liability will end from the check-in date of the replacement student.

          The full terms of your licence agreement can be found in the General Regulations 2022/23. If no replacement student is found, your liability will continue until your contract end date. 

          What is the check-out process?

          On your day of departure, you need to return your keys, swipe/ access card and electronic key fob to reception by 10am.

          Your accommodation (including bathroom, if en-suite) and kitchen should be left clean or the following charges will be applied:
          •    £25 charge for a standard single room 
          •    40 charge for a standard twin or double room
          •    £25 charge per person for a communal kitchen
          •    £75 charge for a studio £100 charge for a 1-bedroom flat
          •    £150 charge for a 2-bedroom flat/bungalow
          •    £50 charge for an en-suite bedroom

          Items left in study bedrooms, kitchens or bathrooms after you have left your residence and returned your keys will be assumed to be unwanted and will be disposed of. It is not possible to forward post to you after your departure so please ensure that you change your address. Post and deliveries for residents who have left will be refused or returned to sender.

           

          Can I leave belongings behind to collect at a later date but still terminate my contract?

          If you do not meet the three conditions listed below, you will continue to be charged accommodation fees.

          1. Formally notify UCL by submitting a Notice to Quit request online on the UCL Accommodation Portal.
          2. Remove all belongings from your accommodation. Visit the belongings collection page for more information. 
          3. Return your keys to your hall reception and check out by the date indicated on your Notice to Quit request. 

           

          What can I do if I can't take all my belongings with me?

          If you cannot take all of the belonging with you at once UCL Accommodation has partnered with Lovespace to help with storage solutions.

          Lovespace offers a storage-by-the-box service. They can collect on the day of your choosing, store for as long as you need, and deliver back to any address in the Mainland UK. You can even order packing materials to arrive beforehand. 

          Visit Lovespace and quote LOVEUCL at the checkout to claim your discount

           

          I have more questions about moving out of halls

          Check our Moving Out page for more information about what you need to do before leaving halls. 

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          Current residents 

          How do I pay my accommodation fees?

          UCL has a variety of ways to pay, including by bank transfer, or by paying online with a bank card. See the Fees, Guidance and Payment page.

          Can I have visitors stay with me?  

          You’re welcome to have friends and family stay over. During the day, you can have multiple guests. Overnight guests can stay for a maximum of seven nights in a calendar month. 

          Guests will need to be signed in and out. For everyone’s security, please notify your Hall team in advance of any visitors.

          What should I do if I cannot pay my accommodation fees before the invoice deadline?

          Before the deadline, please visit the reception of your hall and ask for a ‘Request for Extension of Deadline Form’. The UCL Accommodation Office team may allow you to defer your payment for up to 30 days. However, you will be expected to explain why you cannot make the original payment deadline.

          Do I have to pay my invoice in one payment? Can I set up an instalment plan?

          It is possible to set up an instalment plan, i.e. monthly payments, to pay your invoice. You must do so before the payment deadline. Please visit the reception desk at your hall to ask for an ‘Instalment Plan for Payment of Residences Fees Form’. The due date for the final instalment must be at least 2 weeks prior to the end of the term.

          I have checked-in to my room and now wish to cancel my accommodation contract, do I still have to pay my fees?

          If you would like to leave your accommodation after your arrival during the first term, you can give notice at any time by submitting a Notice to Quit request on the UCL Accommodation Portal. If a suitable replacement student is found, you must pay accommodation fees until the student takes over your accommodation. This must be a UCL student who is not currently in UCL accommodation and is suitable in UCL’s reasonable opinion. If no suitable replacement is found, you will have to pay fees until the end of the first invoicing period which is 7 January 2023.

          If you would like to leave your accommodation at the end of the first term, you are required to give at least 28 days written notice prior to 7 January 2023. This means you must submit a Notice to Quit request on the UCL Accommodation Portal no later than 9 December 2022. If you submit the notice after this time, you will have to pay your fees until another student takes over your accommodation. 

          When do I need to pay my fees?

          All students will be invoiced within two weeks of checking in to their accommodation. The payment deadline will be two weeks from receiving the invoice.

          Do you offer accommodation to returning students?

          UCL Accommodation only offers guaranteed accommodation to students who meet the eligibility criteria. For returning students, we recommend you check out alternative options or our Housing Advice website.

          Can UCL act as my rent guarantor if I'm moving into private accommodation?

          UCL can act as a guarantor if you meet our eligibility criteria. You can view further information about eligibility and how to apply on our dedicated page.

          I want to move elsewhere, can I end my UCL Halls license agreement?

          To do this you must:

          1. Submit a Notice to Quit request online on the UCL Accommodation Portal in line with our requirements.
          2. Remove all belongings from your accommodation. Visit the belongings collection page for more information. 
          3. Return your keys to your hall reception and check out by the date indicated on your Notice to Quit request. 

          UCL may be able to refund any remaining accommodation fees paid for the time you will not be in halls.

          Once you have terminated your contract, you will not have access to your accommodation after your check out date.

            Can I stay in Halls over Christmas and Easter break?

            Yes, accommodation is offered for the full academic session. You are liable for rent over the Christmas and Easter holidays.

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            Accommodation beyond the first year  

            Is a place in halls guaranteed for all 3 years of study?

            We guarantee accommodation to first-year students who meet the eligibility criteria. You can reapply for halls after your first year of university however spaces are limited, and you cannot be guaranteed a room. We recommend that you visit our alternative accommodation page to make sure you have somewhere to stay for the next academic year.

            Where do you stay in year 2?

            At UCL, most students tend to move into private rental accommodation with friends after their first year and you can check out our Housing Advice website to find out more. You could also look at private providers of student accommodation if you’re keen to stay in halls throughout your time at university.

            You can reapply for UCL Halls after your first year of university, however spaces are very limited and we do not guarantee rooms for students who do not meet the eligibility criteria. If you have previously studied at a Higher Education Institution in Greater London, including UCL, you do not meet the guarantee.

            Is it difficult to find accommodation after first year and how much does it cost in comparison?

            London is a huge city and there are lots of accommodation options available. Prices tend to depend on location, and living closer to the centre is typically more expensive. 

            The rental market also moves more quickly in London than in other parts of the UK, and students tend to do their flat-hunting over the summer. Check out our Housing Advice website to learn more. 

            Private providers of purpose-built student accommodation are another option, and you can find more details for these here.

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            A-Z of living in UCL Halls

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