Get your questions answered
Submitting an application
If you need help completing the application form please read our applicant FAQs about submitting an application.
If you cannot find the information you need in our FAQs or have questions regarding the entry requirements for a programme please email Undergraduate Admissions.
Disability, mental health and wellbeing support
If you would like to discuss your individual needs or have questions about the support that might be available to you, you can email us at:
Submitting a document as a third party
If you are a third party, such as a University, who wishes to provide a document (i.e, transcript or award letter) on an applicants behalf, please use:
Please note that the Undergraduate Admissions office is open Monday and Friday 9am-5pm (excluding Bank holidays and College Closure days).
Lines are particularly busy July-September which may result in a wait time.
Telephone +44 (0)208 059 0939
Can't find who you need?
For further information, or specific questions about a programme, you may want to contact individual academic departments.
Offices generally take calls from 09:00 to 17:00 Monday to Friday (see current time in London).
A note on appeals and complaints
Decisions on the admission of applicants are final and there is normally no right of appeal against such decisions.
We will only consider a complaint relating to an applicant for admission if there is substantive evidence of irregularity in the procedure under which the application has been processed.
If a formal complaint is made any complaint concerning an undergraduate application should be addressed to the Faculty Tutor (in the case of the Faculty of Laws or The Bartlett, UCL Faculty of the Built Environment), or to the Director of Access & Admissions in all other instances.
If the complaint is against the Faculty Tutor or the Director of Access & Admissions, it should be addressed to the Registrar.