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Fees, guidance and payment

Find out more about UCL Accommodation fees, how to pay and other guidance.

Accommodation fees


Rent for UCL accommodation is paid termly. You will be notified via your UCL email account when your invoices are available on your Portico account - for the first term’s rent, this will be within two weeks of checking in to your hall. The payment deadline will be two weeks from receiving the invoice and will be indicated on your invoice. Your accommodation fees will not be reduced to take account of any periods when you did not occupy the accommodation allocated to you. 

All students will be invoiced within one weeks of checking in to their accommodation. The payment deadline will be indicated on your invoice.

Current year 2018 - 2019 (Including summer session)

    General Regulations and Guidance

    This document includes important information about your obligations if you are living in UCL accommodation. This is your 'Contract' with UCL for the duration of your agreement.

    Accommodation deposit


    In order to secure your place in UCL accommodation, you are required to pay a deposit of £250 within five working days from receiving the offer. The deposit can be used to cover any payments due from you under the terms of our Licence Agreement or to remedy any breach of the terms of our Licence Agreement. 

    If there are no outstanding charges, your deposit will be offset against the final instalment of your accommodation fees.  

    How to pay 


    Online

    We accept all major cards except Diner’s Club, American Express, Discovery and JCB.

    To pay online, visit: http://www.ucl.ac.uk/payonline - you will need your student number to do this.

    By cheque or banker's draft

    Cheques can be delivered to the UCL Accommodation Office in person or sent by post. Cheques should be in sterling, drawn from a bank within the UK, and made payable to “University College London".

    You must write your name and UCL Student Number on the back of the cheque. Post your cheque to UCL Accommodation Office, 117 Gower Street, London, WC1E 6AP. 

    In person

    You can pay by card at the UCL Accommodation Office from Monday to Friday, 9am-5pm. 
    You can find the office at 117 Gower Street, London WC1E 6AP.

    Telephone

    Card payments can be made by telephone to the UCL Accommodation Office on 020 7679 6333. Please note, during busy periods, you may experience delays via phone, and we recommend paying online to avoid this.

    Bank transfer

    Your name and student number must be included as part of the transaction reference.

    Account name: UCL Residences Account
    Bank address: Barclays Bank Plc, 6 - 17 Tottenham Court Road, London W1T 1BH
    Account number: 70116009
    Sort Code: 20-10-79

    Swift: BARC GB 22
    IBAN: GB77 BARC 2010 7970 1160 09

    Please note bank transfers are subject to variable bank charges by both the sending and receiving bank; these charges must be settled by the sender. You must bring proof of transfer to the UCL Accommdation Office.

    Other fees


    Late payment fee

    £25 late payment fee will be added to the account for each term that payment is not made by the due date. 

    If you present a cheque which is subsequently returned ‘dishonoured’ after the due date (for example due to lack of funds) you will also be subject to a late payment fee of £25.

    If your accommodation fees remain unpaid by the due date and if you have made no formal repayment arrangement, UCL will pass all outstanding and future debts to an external debt collection agency, which may result in legal action through the Courts and a County Court Judgment made against you. In addition the University reserves the right to issue a 28 day ‘Notice to Quit’ to expire at the end of the invoice period, at which point you will be required to leave your room.

    Replacement for lost keys

    On arrival a set of room keys will be issued to you by the site office of your accommodation. These keys form part of a security suite and cannot be duplicated except by the site office at your accommodation. The safekeeping of your keys is important and is your responsibility. If you lose your keys, you must immediately advise the site office at your accommodation, where you will be asked to present proof of identity.

    You will be charged:

    • £40 to replace a set of room keys (includes fob, room keys, post key)
    • £20 to replace a fob/swipe or access card/single key (front door, post box, bicycle shed etc.)
    • £5 for a replacement meal card
    • £30 for a lock change (plus additional charge for room keys)
    Cleaning or damage charges

    UCL reserves the right to access your accommodation given reasonable notice for cleaning checks. We will give you at least 48 hours’ notice in writing, but sooner access may be required in an emergency.  All areas of the building (including student rooms/flats) are checked every term by UCL staff or UCL contractors, and communal areas are checked weekly against the following criteria:

    • Acceptable cleanliness
    • Damage to the fabric of the building
    • Damage to furniture, fittings
    • Introduction of prohibited items, e.g. un-fused/cubed adaptors, candles, use of cooking equipment in bedrooms, etc.
    • Damage, misuse or loss of fire detection and firefighting equipment

    If:

    • damage is caused to your room and the furniture, equipment, fixtures and fittings and to any other property; and/or
    • you fail to keep your accommodation in an acceptably clean state as required by the General Regulations and Guidance Handbook; and/or
    • if you choose to vacate your accommodation before the end of your Licence Agreement; and/or
    • any UCL property is taken from your accommodation

    You will be responsible for the cost of repair or replacement (whichever is cheaper) which you have caused, by your negligence or wilful acts, or where this is due to the negligence or wilful acts of anyone you have invited into the accommodation, including the common areas.

    UCL may invoice you for the cost of repair or replacement and you must pay the invoice within 28 days, or UCL may choose to deduct the relevant amount from your deposit. Failure to pay an invoice may result in action being taken by UCL to recover those sums.

    It is essential that you report any damage to the site office at your accommodation immediately. A room inventory is provided on arrival and indicates the condition of your room at the start of your accommodation contract. Unless you indicate otherwise, in writing to the site office at your accommodation, within 48 hours of moving into your room, the original inventory will be used at the end of your contract to determine any damages charges attributed to you.

    You are not however required to pay for disrepair caused by fair wear and tear. In instances where, after reasonable investigations, responsibility for damage caused cannot be attributed to any individual or individuals, the reasonable cost will be divided equally among the students within the affected area.