UCL Accommodation


New residents

Welcome to UCL Accommodation! We know that the first few days can feel a little overwhelming, so the information on this page is here to help you get off to a stress-free start.

Where to Start

Get your user ID

Your UCL user ID (or username) consists of 7 letters. The first few letters are a random combination, and the last few letters are your initials. it should have been set up using the link provided in your invitation email.

Connect to Wi-Fi 

Log on to Eduroam (UCL’s Wi-Fi network) using your UCL ID (@ucl.ac.uk) and password. If you haven’t enrolled yet you can use The Cloud network to access the internet in halls until 30 September. 

Access your email

All information from your department and central UCL teams will be sent to your UCL email account, so you should check it often. Check it online or download the MS Outlook app and log in using your UCL credentials.

Use the portals

Use your UCL ID (@ucl.ac.uk) and password to log in to Portico and Moodle to do everything from paying your rent to viewing lecture notes. 


A-Z of living in UCL Halls

Two UCL Accommodation residents smiling and talking

Find everything you need to know about living in UCL Accommodation in our handy A-Z

Getting around

Houses of Parliament exterior

The London transport system is easy to use and there is a lot to see around the city.

Students' Union UCL

UCL students gathered around a laptop

Join clubs and societies and get help and advice with UCL's Students' Union.

Support and Wellbeing

Students socialising in the Astor Common Room

UCL's team of expert wellbeing, disability and mental health staff are here to support you.



Contact your Student Residence Advisers if you need support or advice.

Personal safety

Students socialising in a bar - Staying safe in London

Tips and advice on safety, and how to keep yourself and your belongings safe in London.