Information Services Division


Research IT & data management drop-ins

Research IT and Library Services run regular drop-in sessions for all research staff and research students where you can get support and advice to help plan and tackle problems with your research. If you have any problems related to the following areas, we should be able to help:

  • choosing the right software, hardware and services,
  • research programming,
  • task automation and scripting,
  • high performance computing,
  • storing large datasets,
  • Research Data Storage (RDS) service induction,
  • handling sensitive data,
  • research data management (including writing data management plans).

Booking a session

During the college closure due to COVID-19, the sessions are now via advance booking only and will take place online via Microsoft Teams (see ISD's Teams support site for help with getting set up for online meetings). Please email a short summary of your problem to rits@ucl.ac.uk at least 2 days before the virtual session you would like to attend, and we will arrange a Teams call with someone from the relevant team. (Slots will either be for 30 or 60 minutes depending on the nature of your query, and follow up support calls can be arranged if necessary).

Upcoming sessions

Tuesday 25th May 202110am-12pmOnline via MS Teams
Thursday 10th June 202110am-12pmOnline via MS Teams
Thursday 8th July 202110am-12pmOnline via MS Teams
Tuesday 20 July 202110am-12pmOnline via MS Teams

Research Programming Hub

If you're looking for support with computer programming you can also find help via the UCL Research Programming Hub: a UCL wide network for people who are interested in programming. The Programming Hub Slack workspace is open to anyone with an @ucl.ac.uk email address and features a #helpme channel where you can post your questions to the community. Slack's guide for new users provides a quick introduction if you're new to the platform.