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Drop-in sessions
ARC and the Research Data Management team in Library Services run regular drop-in sessions for all research staff and research students where you can get support and advice to help plan and tackle problems with your research. If you have any problems related to the following areas, we should be able to help:
- choosing the right software, hardware and services,
- research programming,
- task automation and scripting,
- high performance computing,
- storing large datasets,
- Research Data Storage (RDS) service induction,
- handling sensitive data,
- research data management (including writing data management plans).
We are now resuming face to face drop-in sessions; if you would like to discuss something in person, you are welcome to visit us during the dates/times/venues below. If the problem is likely to need a lengthy discussion (half an hour or more) or requires very specific knowledge (e.g. of an unusual programming language) it would be very helpful if you could email a short summary of your problem to arc@ucl.ac.uk at least 2 days before the session you would like to attend - we can then try to make sure a member of staff with appropriate expertise is available.
If you are unable to visit us in-person and would like to meet online via Microsoft Teams instead, please email arc@ucl.ac.uk with a short summary of the problem beforehand so we can arrange a call with someone from the relevant team(s).
Upcoming sessions
| Date | Time | Location |
|---|---|---|
| Tuesday 30th May 2023 | 3pm - 4pm | B15, Darwin Building |
Research Programming Hub
If you're looking for support with computer programming you can also find help via the UCL Research Programming Hub: a UCL wide network for people who are interested in programming. The Programming Hub Slack workspace is open to anyone with an @ucl.ac.uk email address and features a #helpme channel where you can post your questions to the community. Slack's guide for new users provides a quick introduction if you're new to the platform.
Documentation and Guides
- Research Computing Documentation (for Myriad, Kathleen, Thomas, Michael and Young)
- Using GitHub
- Using Travis-CI
- Research Data Storage Service FAQs
- Research Data Repository Documentation
- Electronic Research Notebook FAQs
- Research Data Management Guides
- Research Publications Service FAQs
- IRIS FAQs
- Data Safe Haven User Guide
Support email addresses
- Research Computing Services rc-support@ucl.ac.uk
- Research Software Development rc-softdev@ucl.ac.uk
- Research Data Storage Service researchdata-support@ucl.ac.uk
- Research Data Repository researchdatarepository@ucl.ac.uk
- Electronic Research Notebook ern-support@ucl.ac.uk
- Research Publications Service rps-support@ucl.ac.uk
- IRIS iris-support@ucl.ac.uk
- Data Safe Haven (getting access) infogov@ucl.ac.uk
- Data Safe Haven Consultancy service rsdg-dsh@ucl.ac.uk
- Data Safe Haven Support dsh-support@ucl.ac.uk
- General queries arc@ucl.ac.uk