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Advanced Research Computing

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Drop-In Sessions

Partnering with the Research Data Management team (Library Services), ARC are here to provide digital research support, advice and troubleshooting at our regular Drop-In Sessions. These sessions are available to all research staff and research students

 

Support topics

If you have any problems related to the following areas, we should be able to help:

  • choosing the right software, hardware and services,
  • research programming,
  • task automation and scripting,
  • high performance computing,
  • storing large datasets,
  • Research Data Storage (RDS) service induction,
  • handling sensitive data,
  • research data management (including writing data management plans).

We have now resumed face to face drop-in sessions; if you would like to discuss something in person, you are welcome to visit us during the dates/times/venues below. If the problem is likely to need a lengthy discussion (half an hour or more) or requires very specific knowledge (e.g. of an unusual programming language) it would be very helpful if you could email a short summary of your problem to arc@ucl.ac.uk at least 2 days before the session you would like to attend - we can then try to make sure a member of staff with appropriate expertise is available.

If you are unable to visit us in-person and would like to meet online via Microsoft Teams instead, please email arc@ucl.ac.uk with a short summary of the problem beforehand so we can arrange a call with someone from the relevant team(s).

Upcoming sessions

DateTimeLocation
Tuesday 23rd April 202411am - 12pm40 Bernard Street (UCL Careers), Room 204
Tuesday 7th May 202411am - 12pm40 Bernard Street (UCL Careers), Room 204
Tuesday 21st May 202411am - 12pm40 Bernard Street (UCL Careers), Room 204
Tuesday 18th June 202411am - 12pm40 Bernard Street (UCL Careers), Room 204


Research Programming Hub

If you're looking for support with computer programming you can also find help via the UCL Research Programming Hub: a UCL wide network for people who are interested in programming. The Programming Hub Slack workspace is open to anyone with an @ucl.ac.uk email address and features a #helpme channel where you can post your questions to the community. Slack's guide for new users provides a quick introduction if you're new to the platform.


Documentation and Guides


Support email addresses