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Information Services Division

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Information Services Division

Central IT services for all UCL students and staff

News and updates

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Service status

Check the availability of key services including Desktop@UCL, MS Teams, Moodle and more

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IT help and support

IT help and support are available 24/7 through:

  • chat
  • phone
  • email
  • self-service portal

Access help and support


Most popular 

Change your password

Connect your device to Wi-Fi

Log in to Moodle

Log in to email (Outlook Web Access)

Remote access to Desktop@UCL

Live teaching, meetings and events tools

Our Services

Help & self-service resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful, then contact the IT Services desk for assistance.

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