Information Services Division
Central IT services for all UCL students and staff
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.
UCL Research Equipment Catalogue will be migrated to the new ISD datacentre.
There will be a one hour outage on Tuesday 27th June between 0800-0900 to facilitate a database transfer. During this time, it will not be possible to view or edit existing recordings.
As previously communicated by email we are making an important security update to the eduroam wireless service.
This morning (Friday 16 June) we are changing the trusted root certificate* for eduroam. After the update, any computer or device that you use to connect to the wireless service will prompt you to accept a new certificate.