Information Services Division
Central IT services for all UCL students and staff
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Closes on Friday 27 November
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
News & Events
UPDATE 7pm : We believe the Service Desk external number 0207 679 5000 is now connecting with the NorMAN out of hours phone support service.
The Research Publications System (RPS) will be upgraded from version 4.10 to version 4.16.1.
As a result of this there will be no service available between 8am on Tuesday 24th November and 12noon on 27th November. RPS will then be considered AT RISK until 16th December whilst post upgrade tasks and tests are run.
There will be regular updates with the status of the upgrade as it progresses:
Web & Mobile Services and web editors from across UCL on 2 December to find
out about important changes to web management at the university.
Network Outage: South Wing and connected areas - 8am, Saturday 21st November to 8pm, Sunday 22nd November
There will be an upgrade of the South Wing Router Cabinet this coming weekend from 8am, Saturday 21st November to 8pm, Sunday 22nd November.