UCL Information Services Division


Information Services Division

Central IT services for all UCL students and staff

Infiormation Services Division - Central IT Services for UCL staff & students

Most Popular

Change your password

Connect your device to WiFi

Log in to Moodle

Log in to email (Outlook Web App)

Remote access to Desktop@UCL

Find out about IT services at UCL

Welcome to UCL! This is your guide to central IT services at UCL to get you up and running with your IT account.

Our Services

Help & Self-service Resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

Please enter a search term

ISD Service Desk

Resources for...

IT for the Institute of Education

IT for IOE

If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.

Service News

WiFi on Apple IOS10 - Friday 30th September 2016

The Wi-Fi Assist feature is automatically enabled on IOS 10.   This feature seamlessly provides more reliable Internet connections when the Wi-Fi is weak. However, the feature switches to cellular data network and can result in high data charges.

Bogus email phishing scam "Library Notification" - 29 July 2016

We have received reports of bogus Library Notification email messages being ent to some UCL staff and students purporting to be from the UCL Library, and asking the recipients to “follow the link” to confirm their UCL credentials, in order to continue using the Library’s e-services.

 More About ISD