Information Services Division

Central IT services for all UCL students and staff

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How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

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News & Events

Services affected by ISD Data Centre shutdown: 1st - 5th November

A number of services will be affected whilst UCL Estates carry out remedial work in one of the ISD Data Centres from Saturday 1st November through to Wednesday 5th November. All other services will continue to run as normal, but will be operating at reduced resiliency as all services will be running from one data centre.

MySQL Password Reset Reminder

A kind reminder of the plan to bring all MySQL user passwords to be stored more securely, this email is to the existing MySQL users who have their passwords stored in the older format.

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