Information Services Division
Central IT services for all UCL students and staff
New student at UCL? Welcome!
Find out about the IT Services available to you and how you can connect to our services.
IT Essentials for new UCL students
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
News & Events
Update Wednesday 7 October 3.40pm - We have isolated what we think is the problem
and are currently deploying a fix to this to our test servers to check it works
as expected. If this proves successful it is hoped to be deployed to Live system tomorrow AM.
For those of you logging in for the first time after the summer break you may have found that your email address format has changed.
now, one of the ways you can access Staff WTS remotely is via the web (Remote Staff
WTS). Unfortunately, Remote Staff WTS is using old technology that is no
longer sustainable, so from the 15th
September 2015, this remote access method to Staff WTS will no longer be
More than 5000 staff and students at UCL already use Lynda and its now becoming a key component of many teaching programmes.