UCL Information Services Division


Information Services Division

Central IT services for all UCL students and staff

Infiormation Services Division - Central IT Services for UCL staff & students

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Change your password

Connect your device to WiFi

Log in to Moodle

Log in to email (Outlook Web Access)

Remote access to Desktop@UCL

Find out about IT services at UCL

Welcome to UCL! This is your guide to central IT services at UCL to get you up and running with your IT account.

Our Services

Help & Self-service Resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

Please enter a search term

ISD Service Desk

IT for the Institute of Education

IT for IOE

If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.

Service News

Emails incorrectly marked as spam - 19 March 2018

We are currently receiving reports of legitimate emails being marked as spam. This is currently being investigated at the highest priority. While this is being investigated, please ensure you check any spam or junk email folders within your email account for any emails which have been incorrectly filtered. We apologise for any inconvenience this may cause.

MyFinance maintenance - 22nd March, 8am to 11am

Customers will be unable to log into the MyFinance system between 08:00 and 11:00 on the morning of Thursday 22 March for maintenance. This downtime is part of the monthly maintenance for MyFinance and allows us to release the latest updates and improvements to MyFinance.

Please plan around this MyFinance down time appropriately. We are sorry for any inconvenience caused.

EDRM Outage- Thursday 15th March 5pm-5:30pm

There will be a short outage of EDRM today Thursday 15th March between 5- 5:30pm whilst the EDRM database is restarted. The service should be considered "at risk" 15 mins prior and after the outage.

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