Information Services Division
Central IT services for all UCL students and staff
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.
Update 18 September 10:15
As part of the Data Centre Migration Programme, we will be doing some work to migrate some of UCL’s key servers (Wiki , Opinio and MyPortfolio) on 30th May. This will impact these services as well as some external sites that may depend on the (Wiki , Opinio and MyPortfolio) servers.
Digital Presence are pleased to announce the launch of the first two UCL websites to be built in Drupal, the new content management system: the Brain Sciences faculty site and the Teaching and Learning portal.
If you have a copy of MATLAB installed on your computer then you will receive expiry prompts informing you that you have about 58 days to update the licence. This is normal. Information Services Division (ISD) has now renewed the licence for MATLAB for a further three years, but you may need to take the following action depending on how you access MATLAB: