Information Services Division
Central IT services for all UCL students and staff
New student at UCL? Welcome!
Find out about the IT Services available to you and how you can connect to our services.
IT Essentials for new UCL students
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
News & Events
We have created a new Computers section of the website to improve online information about using computers on campus and remotely. In this section you can find out about using IT in student workrooms, lecture theatres and how to access central computing services when you are away from UCL. There is also information about the new desktop@UCL service being rolled out to staff.
For those of you logging in for the first time after the summer break you may have found that your email address format has changed.
Our Network Services team will be running several wireless clinics to offer students help and advice with setting up and using UCL's WiFi network on their laptops or mobile devices. The sessions will be taking place on the ground floor of the DMS Watson Science Library on the following days:
now, one of the ways you can access Staff WTS remotely is via the web (Remote Staff
WTS). Unfortunately, Remote Staff WTS is using old technology that is no
longer sustainable, so from the 15th
September 2015, this remote access method to Staff WTS will no longer be