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Information Services Division

Central IT services for all UCL students and staff

Chemistry Router Hardware Issue - Monday 22nd December

Users may experience brief interruptions to network connectivity due to a hardware issue with the Chemistry router.  

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We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

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Need help connecting your device to WiFi?

Our Network Services team will be running several wireless clinics in January to offer students help and advice with setting up and using UCL's WiFi network on their laptops or mobile devices. The sessions will be taking place on the ground floor of the DMS Watson Science Library on the following days:

10th December 2014 Print@UCL authentication issue

We are receiving reports of intermittent authentication issues across all sites, the initial step to resolve would be to soft reset (Press the yellow button twice and then confirm), however if the issue persists then a full power cycle of the device will be required using the device power button.

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