Information Services Division


Information Services Division

Central IT services for all UCL students and staff

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We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

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News & Events

Call for applications to be installed on Desktop@UCL and Desktop@UCL Anywhere for teaching in 2015/16

Please submit your requests for applications to be installed, or upgraded, on Desktop@UCL and Desktop@UCL Anywhere for teaching in 2015/16 by completing our web form before Friday 1st May 2015. If you don’t tell us what applications you need by 1st May, there is a risk we may not be able to have your application ready for the start of term.
If you know you require an application for Term 2 in 2015/16, but have not yet finalised your choice of application or specific version, please, still inform us of this by the 1st May, so that we can plan our resources accordingly. There is a  deadline of Oct 1st for finalising the details of requests for Term 2.

You can find a list of applications currently available on our website http://swdb.ucl.ac.uk/?filter=DesktopPC

Print Charge Website Maintenance Tuesday 21st April 2015 10:00AM- 11:00AM

On Tuesday 21st April from 10:00AM to 11:00AM the print charge website https://printaccount.ucl.ac.uk will be undergoing maintenance, we will be applying a new certificate and configuring the load balancer.

The impact of this outage will be:

•    Students will not be able to check their account transactional history
•    Students will not be able to top up their print account credit online
•    Staff users will not be able to login to the website to check status/retain/delete    print jobs

We apologise for ant disruption this may cause.

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