Information Services Division

Central IT services for all UCL students and staff

Most Popular

Our Services

Help & Self-service Resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

Please enter a search term

News & Events

ISD Data Centre shutdown - services affected: Friday 20th – Monday 23rd February 2015

UCL Estates will be carrying out remedial work in one of the ISD Data Centres from 17:00 on Friday 20th February to 08:00 Monday 23rd February. Services listed below will be unavailable during this time. Affected services will start to be available from 08:00 on Monday 23rd February, with all services fully expected to be available from 12:00. ISD will confirm when all services are available.

What did you want? - “More storage” When are you getting it? - “Now! ”

Good news from Information Services Division. All UCL staff and students will be upgraded to 50GB of personal storage on the network. Plenty for all your data needs for the near future and a vast increase from what most of you currently have. With more than 40,000 accounts to upgrade, migration to the new filestore will take a while; we will be migrating groups of users together at a time.

 More About ISD