Information Services Division
Central IT services for all UCL students and staff
- User IDs & Passwords
- Email & Calendar
- Printing, Copying & Scanning
- Get Connected
- IT for Learning & Teaching
- File Storage & Sharing
- Software & Hardware
- Websites, Apps & Databases
- Creative Media Services
- Research IT
- Accessibility & Disability IT
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
News & Events
We believe the issues affecting some users sending and receiving
emails is now resolved. Those affected would not have been able to receive
any new messages and the recipients would have received a bounce back
As you may be aware Microsoft Windows Server 2003 will be end of life on the 14 July 2015. This means that any servers running this operating system after this date will not be supported and not receive security updates. This is likely to result in these servers getting compromised. It is important that these servers are upgraded to at least Windows Server 2008 as soon as possible.
Further to the interruption of the ADS File Storage service on the afternoon of Friday 8th May which will have affected some ADS users, engineers have completed restoring all access. We are working with departmental representatives to check that the file shares are working correctly.