Information Services Division

Central IT services for all UCL students and staff

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We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

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News & Events

10th December 2014 Print@UCL authentication issue

We are receiving reports of intermittent authentication issues across all sites, the initial step to resolve would be to soft reset (Press the yellow button twice and then confirm), however if the issue persists then a full power cycle of the device will be required using the device power button.

WebNet took place on Dec 3rd, 2014

Visit the WAMS blog for the LectureCast of the WebNet meeting with

15 mins - Dan Jackson from WaMS talking briefly about Indigo
40 mins - Paul Boag from Headscape talking about Engaging the Connected Student

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