Information Services Division
Central IT services for all UCL students and staff
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.
Legacy Lecturecast will not be available from 8am-10:30 am on Tuesday 19 December 2017. This outage is to complete essential maintenance.
Issues with logging on to Desktop Anywhere are now resolved. ISD shall continue to monitor the situation.
On Thursday 14 December we will be migrating Desktop@UCL Anywhere to new infrastructure as part of our Data Centre Migration Programme.
The work will be carried out between 8am and 9am. It is not expected that this will have an impact on the usage of Desktop@UCL Anywhere but the service should be considered ‘at risk’.
During this time no disruption is expected. Should you experience any issues please contact the ISD Service Desk.
Update: 14 December 2017 11:50am