Information Services Division
Central IT services for all UCL students and staff
- User IDs & Passwords
- Email & Calendar
- Printing, Copying & Scanning
- Get Connected
- IT for Learning & Teaching
- File Storage & Sharing
- Software & Hardware
- Websites, Apps & Databases
- Creative Media Services
- Research IT
- Accessibility & Disability IT
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
News & Events
Virgin Media have identified a fibre break that will require a civil crew to excavate the highway in order to find and repair the damage, this will require an emergency licence from Camden council to open up the highway.
At present we do not have a timescale for this to be fixed but we will keep you informed of progress.
We apologise for the continued disruption.
There will be an update to the SLB server farm for EDRM, this means that there will be a short outage this coming Thursday, 4th June. This brief outage, of approximately 20 minutes, will take place between 8.00am and 9.00am with any current connections also being dropped.
Due to storage infrastructure reconfiguration work, access to the following services will be unavailable on Sunday 14th June between 0800 and 1200: