One Desk IT

One Desk IT Services is the primary contact for computer assistance at UCL. We support hardware, software, and IT accounts during business hours. We also help with related issues after-hours. This ensures 24/7 coverage.

Our mission is to improve the user experience. We offer first-line support and identify service enhancements.

Check the links and resources below. If you can't find the information you're after or need assistance, contact or visit us.

Online guidelines

IT services resources

Check our computing and information services resources provided to support your work, including:

Searchable tasks and guides

Quick links

For staff and students

For staff only

For students only

If you need help and support for the above... 

Contact One Desk IT