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The UCL Remote Access VPN Service provides a resilient, secure means of accessing private UCL corporate central services from off-site locations.
What can I access?
Services that can be accessed whilst connected to the UCL Remote Access VPN service, that are not otherwise available for access from outside UCL, include:
- MyHR (HR system)
- MyFinance (UCL Finance system)
- Filestore @ UCL
- UCL Microsoft Key Management Server
- Management Systems Database Servers
- UCL Desktop data/applications
How do I connect?
Connection guides
Please refer to the connection guides below for more detailed information on your operating system.
- Windows 10 / Windows11
- macOS 11 (Big Sur) / macOS 12 (Monterey) / macOS 13 (Ventura)
- iOS (Apple iPhone and iPad)
- Windows 8 and 8.1 / Windows 10 (using a public BT Wi-Fi network)
The following platforms are not currently supported and you are installing the software at your own risk.
Support matrix
| Cisco Anyconnect | Windows Defender and Firewall | F-Secure Client Security | Sophos Enterprise (UCL machines only) | Sophos Home (Personal machines only) | |
| Windows 10, 11 | Yes | Yes | 15.02 and 13.11 | 9.10 (BETA)** | No |
| macOS 11, 12, 13 | Yes | No | 15.02* | 9.10 (BETA)** | Yes |
| Linux | Documented but not supported | No | No | No | No |
| All other Windows versions | No | No | No | No | No |
| All other macOS versions | No | No | No | No | No |
Help & Support
Please see the help & self-service resources page for further details.