XClose

Information Services Division

Home
Menu

Connecting to BT Public Wi-Fi without a BT account with Windows

This guide explains how to connect to a public BT Wi-Fi network without a BT account (available to UCL staff and students).

This guide is aimed at...

  • Staff
  • Students

Before you start...

Video guide

MediaCentral Widget Placeholderhttps://mediacentral.ucl.ac.uk/Player/agci8536
 

Instructions

  1. Click the Network icon (see Fig.1) to view a list of available Networks.

    Fig.1 – Examples of network icons circled in taskbar
  2. If you see BTWi-fi (Open) click Connect (see Fig.2)

    Windows 10 available networks
    Fig.2 – BTWi-fi option in networks list
  3. Once connected it will say No Internet, open (see Fig.3) A web page will automatically open (see Fig.4) asking you to sign in if you already have a BT Wi-Fi account or to buy access. This web page can be closed.

    Connected to BT Wi-Fi network
    Fig.3 – Connected to BTWi-fi

    BT Wi-Fi splash screen
    Fig.4 – BT Wi-Fi log in or purchase web page
  4. Open the Cisco AnyConnect Secure Mobility Client
  5. In the server address box, enter vpn.ucl.ac.uk and click Connect
  6. Select the bt-vpn.ucl.ac.uk option from the Group dropdown menu (see Fig.5)
     

    Please note: The bt-vpn.ucl.ac.uk group ensures that all network traffic goes over the VPN. If you choose the RemoteAccess profile, some services which do not go over the VPN will not work (i.e. Microsoft Office365 and Teams).

    Cisco AnyConnect username/password window
    Fig.5 – Cisco AnyConnect connection windows
  7. Enter your UCL username and password and click OK. Once the VPN has connected you will then have access to UCL resources and the internet through BT Wi-Fi.
     

    Please note: Ensure the Group option is changed back to RemoteAccess when you are not using BT Wi-Fi. This will improve the performance of Microsoft services (i.e. Microsoft Office365 and Teams).

Having trouble connecting?

For further instructions please see Wi-Fi troubleshooting & known issues.

Help & Support

For further help and assistance you will need to contact the IT Services.

Feedback

We are continually improving our site, so please provide us any feedback on this web page using the form below. It would also be really useful if we could discuss your feedback with you, so if you are happy to be contacted please include your UCL email address in 'Email' field below.

Please note: We can only respond to UCL email addresses

Help us improve this page