Information Services Division


Useful Links


User IDs & Passwords

On this page you will find help with managing your password and general help with managing your UCL online identity.



Everything you need to know about accessing and using central computing services whether you are on campus or working remotely.


Printing, Copying & Scanning

Print @ UCL is a sustainable and highly available print service that allows UCL's staff and students to print, copy, scan and fax quickly and easily across UCL.

file storage

File Storage & Sharing

The Filestore@UCL service provides all UCL staff and students with storage space which is backed up every night. In this section, you will also find information on storing research and identifiable data securely.


Communicate & Collaborate

Here you will find information about the different tools you can use to communicate and collaborate with your colleagues.

email and calendar

Email & Calendar

The email and calendar service is called live@UCL. Find out how to use the service and get help.

get connected

Get Connected

How to get online at UCL. Wired and wireless access on campus and in Halls of Residence. Get information on desk, conference and mobile phone services, as well as tele/videoconferencing facilities at UCL.


Learning & Teaching IT

Learn how to enhance your teaching and learning with technology and take advantage of the many services offered by the Digital Education team.


Training from ISD

ISD departments offer many training opportunities on our products and services.

software hardware

Software & Hardware

From these pages you can find out about the software applications available at UCL and for your home computer to support your learning, teaching, research or work. Staff can also get information about what IT hardware is available to purchase such as desktop/laptop computer and printers.

research it

Research IT

Discover what's available to support activities throughout the research life-cycle including safe data storage, custom software development, high performance computing, research management and Open Science services.


Telephony services

We provide a variety of non-data communications services to colleges, departments, faculties and other partner institutions within the University.

Stay secure

Stay Secure

Learn how to stay secure online: protect yourself against viruses and spyware, handle data securely, protect your computer and more.

web apps

Websites, Apps & Databases

ISD offers a wide range of computing and information services to support your learning, teaching and research. Browse the categories below to access information on those services.


Accessibility & Disability IT

The Digital Accessibility webpages provide information, and access to advice and resources, for all staff and students at UCL who have identified that they have a disability, or an ergonomic need, and require support with IT. They also aim to provide guidance to managers and academic staff, about the provisions they should make for disabled staff and students.

digital media

Digital Media Services

We support UCL by providing design, photographic, digitisation and video production for use in teaching and learning, promotion, PR, and research. Our aim is to provide services of the highest quality at an affordable cost, without compromising creativity.