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Information Services Division

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Research IT Services

The Research IT Services (RITS) department develops, delivers and operates services to assist UCL researchers in meeting their objectives at each stage of the research lifecycle. These pages are here to help UCL researchers and other users to take full advantage of our services and include comprehensive user guides, contact information for support queries, and details about forthcoming training and events.

Explore Research IT Services

Research Computing Services

Research Computing Platform Services…

Services to support computationally intensive research. Providing advice and access to high performance/high throughput computing clusters for all UCL researchers.

Research IT Applications

Research IT Applications…

Applications supporting funding and innovation through to publication and dissemination, including the IRIS, RPS and equipment catalogue applications. 

Research IT Training

Popular courses:

  • High Performance and Throughput Computing
  • Software Carpentry Workshop
  • Introduction to the Unix shell

Research Software Development

Research Software Development Team…

Professional research software development: programming effort, training, advice and tools to support best-practice in academic software.

Research Data Services

Research Data Services…

A suite of services to facilitate better management of digital datasets by UCL researchers, their partners and collaborators.

RITS all audiences site

Visit our all audiences site to find out about our successes working with UCL researchers and external partnerships.

Help & self-service resources

Drop-in sessions

We hold regular drop-in sessions where you can come and meet members of the RITS team for hands-on support.

Advice & Consultancy

We can provide free advice and consultancy to help you to make the best use of IT when managing or carrying out research. We'd also like your feedback on our services. We're here to help!

Sign up to the RITS mailing list to keep up to date with events, training courses and news about our services.

Frequently asked questions (FAQs)

Who do I contact for support?

Where possible, please contact us using a UCL email address.

If you are not sure which of our services you need, or you have a general query related to research IT, email rits@ucl.ac.uk and we'll do our best to help you find a solution to your problem.

You can also contact our teams directly for help and advice with these services:

How do I get an account for one of the research computing platforms (e.g. Legion)?

We now have a single simplified application process for all of our research computing platforms. You can find more information and access the account application form on our Account Services guide on the research computing wiki.

Account sponsors

If you are a student or postdoctoral researcher, your application must be approved by a permanent member of staff (normally your supervisor or PI). You will need to enter the username of this sponsor in the application form, and an email will be sent to this person asking them to approve the application before the account can be created.

Permanent members of staff do not need a sponsor, but will also receive an email asking them to approve the application before the account can be created.


Further help