Who can register?
Holders of a UCLH photo ID card can register upon completion of a registration form in the Library . If you require borrowing access, you will also need to provide proof of home address, e.g. a recent bank statement or utility/council tax bill, or valid photocard driving licence.
Library staff will issue you with a UCL Library photo card, which will be required for access to other UCL Libraries. You can also use the barcode on the card (along with your PIN) when using UCL Library self-service machines or accessing your UCL library account to borrow/renew/request items.
The process of creating the UCL Library photo card takes approximately 15 minutes, and there may be an extended waiting time if Library staff are lone working. Upon request, we can offer a dedicated registration slot so that you do not have to wait.
Please note that you can access Queen Square Library for reference or to use UCLH computers without registering for a UCL Library photo card.
Staff from other NHS Trusts associated with UCL should register with the UCL library based at their home site and they will then be eligible to borrow from the Queen Square Library.
All other users, including SCONUL members and UCL Alumni should first register with the UCL Library Services Membership Team and will then be eligible to use the Queen Square Library under the terms of their registration.
What services are available?
Core services available from the Queen Square Library are listed below. Most of these services can be accessed by any of our registered users. Exceptions are noted below. Please also see special information for ION distance learning students, alumni and external visitors.
Interlibrary loans - registered library users based at ION or NHNN can request interlibrary loans from the Queen Square Library. Other users should submit interlibrary loan requests to their UCL home library.
Literature searches - registered library users who are staff members at ION or NHNN can request assistance with literature searches. We cannot undertake literature searches for students but please contact us for general search advice. Users from outside Queen Square should contact their subject librarian for search advice.
Training - registered library users who are staff or students from UCL or staff from UCLH can book onto Queen Square Library training courses. Other library users should contact their UCL home library for training.
Access to e-resources - UCL users have access to UCL e-resources using their UCL credentials. NHS users have access to NHS e-resources using NHS OpenAthens. NHS users who are also registered library users can access the UCL walk-in service. More detailed information is available about access to UCL e-resources for different types of user.
External visitors are welcome to use the Queen Square Library if they can show a need to use our specialised collections. Visitors are admitted for reference only and must provide proof of identity (photo ID) and sign the visitors book on arrival. Visitors are expected to be largely self-sufficient in their use of the library; while we are happy to offer a brief introduction, we cannot offer training or undertake research on your behalf. Visitors wishing to access the UCL walk-in service for e-resources must pay a fee; see our charges page for details. Please also refer to details of printing and photocopying services for visitors.
We offer some additional services to UCL Alumni and members of the Queen Square Alumnus Association. Further details are available on our Alumnus page. A fee is required for alumni wishing to access the UCL walk-in service for e-resources, see our charges page for details.
Students on all ION courses are welcome to use the Queen Square Library and we are happy to help distance learning students as well as those physically based in Queen Square. The library space and print collections are available only to those who can visit the library in person (we are not able to offer a postal service). However, we are fortunate that UCL’s online collections are increasingly extensive so much of our content is available remotely.
To borrow from the Queen Square Library, simply bring along your UCL ID card (contact the Education Team for more information about how to obtain your UCL ID). We provide online support to distance learning students who need help with Search Skills and EndNote or Mendeley. Support materials are delivered via moodle. We can also set up a skype meeting if needed. If you would like to schedule a meeting, we ask that you first work through the moodle materials and then please contact us via email@example.com. For EndNote, please note that the software can be accessed for free via the Desktop@UCL Anywhere service and you will find additional information about accessing the software by scrolling to the bottom of the EndNote support page.