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After you’re pre-enrolled, you can find out more about IT at UCL.
For Doctoral Researchers, IT Essentials for UCL Staff may also be useful.
IT Essentials for New Students
Our Information Services Division (ISD) have put together a page that covers the essentials for new students.
It covers:
- Essentials e.g. connecting to email and UCL printers,
- Using your own computer,
- Using computers on campus,
- Accessing Software,
- Study Support,
- Where to get help.
WiFi, printing and Microsoft Office
In addition to the IT essentials website, we recommend that you look at the following pages. These are a couple of things we find new students struggle to set up.
- Connecting to the free Wi-Fi at UCL – this shows the easiest way to connect to Wi-Fi once you arrive on campus,
- Getting started with Print@UCL – this explains how to register your UCL ID card (when you get it) and how to join the print queue,
- As a UCL student, you can download Microsoft 365 Apps for free.
Managing your emails
As a student you will receive many emails. Follow these tips to stay on top of your email inbox:
- Create Outlook folders to store your messages,
- Use Rules to sort incoming emails into specific folders as soon as you receive them,
- Adjust your Moodle settings to send you one digest email per day (rather than individual notifications),
- Create an email signature with your name, student number and programme in it,
- Staff and other students will use UCL email to communicate with you, so make checking your inbox a regular habit.
Further learning on email management in Microsoft Outlook can be found on LinkedIn Learning, which is free for all UCL students to access.
UCL Go
For easy access to your emails, timetables, PC availability, laptop loans and much more, download UCL Go.
Online Library Resources
You'll have full access to online library resources from your programme start date.
IT Support for Disabled Students
The Digital Accessibility Services team support disabled students. They run Digital Accessibility Hubs and can provide assistive technology.
To access this support, contact Student Support and Wellbeing Services. They will carry out an assessment and complete a Summary of Reasonable Adjustments (SORA). The SORA will note if access to the hubs is granted.