IT information

After you’re pre-enrolled, you can find out more about IT at UCL.

For Doctoral Researchers, IT Essentials for UCL Staff may also be useful.  

IT Essentials for New Students 

Our Information Services Division (ISD) have put together a page that covers the essentials for new students.

It covers: 

  • Essentials e.g. connecting to email and UCL printers,
  • Using your own computer,
  • Using computers on campus, 
  • Accessing Software,
  • Study Support,
  • Where to get help.

WiFi, printing and Microsoft Office

In addition to the IT essentials website, we recommend that you look at the following pages. These are a couple of things we find new students struggle to set up.

Managing your emails 

As a student you will receive many emails. Follow these tips to stay on top of your email inbox:

Further learning on email management in Microsoft Outlook can be found on LinkedIn Learning, which is free for all UCL students to access.


For easy access to your emails, timetables, PC availability, laptop loans and much more, download UCL Go.  

Online Library Resources

You'll only get access to online library resources from your programme start date. 

IT Support for Disabled Students  

The Digital Accessibility Services team support disabled students. They run Digital Accessibility Hubs  and can provide assistive technology. 

To access this support, contact Student Support and Wellbeing.  They will carry out an assessment and complete a Summary of Reasonable Adjustments (SORA). The SORA will note if access to the hubs is granted.