Library service information updates.
Updated 14 October 2021.
Please note that we may have to make changes to our services at short notice due to restrictions required by the UK Government or UCL. Service changes will be announced here.
A condition of entry to all libraries and study spaces is that a face covering must be worn on arrival and at all times while in the library. Check our Libraries and study spaces webpage for any specific local requirements. Staff members or users with a medical exemption will not be expected to wear a covering. Library Services supports the Sunflower lanyard and Please give me space schemes.
You can borrow books from the start date of your course using your UCL ID card. Please see Borrowing and managing your account for more information.
Most of our study spaces are freely available to turn-up and use. A study space bookings system is operational at the following sites:
- Floors 7-9, 1-19 Torrington Place;
- Quiet study areas on Levels B1, 2 and 3 of the Student Centre;
- UCL Institute of Orthopaedics Library (social distancing rules apply);
- Royal Free Hospital Medical library (social distancing rules apply).
Please also note that social distancing rules still apply at Queen Square Library.
If you wish to use a bookable study space this will need to be booked before visiting each of the sites listed above - please see our Bookable Study Spaces Help webpage for further details. NHS members should visit our separate NHS seat booking page.
You must check-in within 30 minutes of the start time of your booking. If you do not check-in your booking will be released for other students or staff to use.
Extended opening hours
Extended opening hours are available at a number of our sites. Please see our opening hours for further details.
Click and Collect service
Books can be requested via our Click and Collect service. They are listed in our online catalogue, UCL Explore, and can be requested for collection in advance of a visit. Please see our membership information pages for details of eligibility for our services.
Scan and Send service
If you cannot come on site to collect books, please use our Scan and Send service, which complements the Click and Collect service. This allows UCL students and staff to request copies of journal articles and book chapters to be scanned and emailed to them directly.
Borrowing and returning books
If you are unable to access the UCL campus to collect books that have been requested, for example if you are self-isolating, you can arrange for another UCL Library member to collect them on your behalf. Please email firstname.lastname@example.org to arrange this. Please wait until the books that you have requested are available for collection before contacting us. The person collecting the books must have a valid and current UCL ID card or UCL Library card. We will email the person collecting the books to confirm a time for the collection, and they will need to present this email when they visit the Library.
Books can be returned in person to our libraries, please see our opening hours for further information. Books can also be posted to our address listed on our contact page. For those users who do not wish to visit a Post Office, Royal Mail now offers a Parcel Collect service which allows you to pay for postage online, print off an address label and have your parcel collected from your door.
We are committed to keeping all staff and customers safe. We have introduced a range of measures including cleaning rotas and the provision of hand sanitiser and wipes. Please follow the signs and rules when visiting our library sites, and wear a face covering at all times within our spaces. Please see UCL’s Keeping Safe on Campus pages for more information.