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Student Support and Wellbeing

Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space, in which you can discuss any issues that may be affecting your ability to study.

Support during the coronavirus (COVID-19) outbreak

Students continue to have access to a wide range of support through the coronavirus outbreak, offered remotely. 

Our comprehensive support pages outline what is available. If you have more general concerns or questions about the virus, please read our advice about coronavirus (COVID-19).

Changes to Extenuating Circumstances Regulations

UCL's Extenuating Circumstances Regulations have been changed in response to the outbreak. Students can now self-certify if they have Extenuating Circumstances for the remainder of the academic year.

Find out more about the revised Extenuating Circumstances Regulations.

Exam Success Workshops

We're delivering Exam Success Workshops over the coming weeks to help you perform at your best in exams and manage any related stress if you're taking Late Summer Assessments. These will take place remotely through Microsoft Teams, and multiple dates are available.

Find out more and sign up thorugh the UCLcares site (look for 'Online Exam Success Workshop').

Support during the coronavirus (COVID-19) outbreak

Visualisation of Severe Acute Respiratory Syndrome coronavirus 2
There have been some changes to our support services until further notice, but you still have access to plenty of support during this period.


#WeAreUCL campaign icon, showing cherry blossom, the UCL Portico building and

The new #WeAreUCL campaign celebrates the diversity and spirit of our community in these extraordinary times.

Health care


Your doctor should always be your first source of support for any physical or mental health concerns.


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Learn more about how you can look after your mind, body and those around you with our top tips, tricks and articles.

Mental health and wellbeing

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Information and advice on managing any mental health or wellbeing difficulties impacting your ability to study.

Global student assistance programme


Free, confidential wellbeing support and advice is available at any time, any day. This support is currently open to all our students overseas.

Support for disabled students

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Dedicated support and reasonable adjustments for students who are disabled or have a long-term health condition.

Staying safe

Link to Evening and weekend support

How to keep yourself and your belongings safe in London, how to stay safe online and who to contact in an emergency.

Misconduct on campus

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Information on reporting bullying, harassment, sexual misconduct and hate crime, and how to get support.

Serious concerns about a student

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If you're concerned about the wellbeing or safety of a student, please contact Student Support and Wellbeing.

Crisis support


If you or anyone else is experiencing a mental health crisis, support is available from the nearest A&E department or 999.

Suicide prevention and support

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If you're feeling suicidal or know someone else who may be, you can find comprehensive guidance here.

External support


Students’ Union UCL and other external organisations offer a range of services to help you look after yourself.

Specific student groups

Blue coffee cup and open book

LGBTQ+ students, mature students, students with children, distance learners, care experienced students and more.


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From blogs and videos, to guides and training courses, we provide a range of resources to help promote healthy lifestyles.

Strategic initiatives

SSW Strategy

Find out how we're embedding student health and wellbeing across UCL through our strategy and community of practice.

Your child at UCL

Information for parents

Find out more about how you can help your child get the most out of university life as a parent or guardian. 

Meet the SSW team

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Our diverse team of staff are here to help. Find out more about who they are and what they do.

Information for staff

Information for staff

Information for staff on supporting disabled students, supporting new student induction and more.