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Student Support and Wellbeing

Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space, in which you can discuss any issues that may be affecting your ability to study.

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Alternative arrangements due to coronavirus (COVID-19)

Drop-in sessions

To help look after the health of our community during the current coronavirus (COVID-19) outbreak, Student Support and Wellbeing's drop-in sessions are suspended until further notice.

Students still have full access to support. To speak to an adviser or make an appointment, get in touch with us through askUCL, our online student enquiries system.

Student Psychological and Counselling Services (SPCS) 

From Tuesday 17 March, Student Psychological and Counselling Services (SPCS) will no longer be able to offer in-person appointments until further notice. 

We will offer the alternative of remote sessions via video conferencing software or phone for all scheduled appointments, and your practitioner will be in contact to make specific arrangements with you for this.

If you need to get in touch with SPCS during this period, please email us at spcs-info@ucl.ac.uk.

Ridgmount Practice

The walk-in service at Ridgmount Practice (UCL's partner GP surgery) is suspended until further notice. Patients are advised not to attend the surgery without a booked appointment. All students needing to be seen should call +44 (0)20 7387 6306 to book an initial telephone triage appointment.

Visit the Ridgmount Practice website for further information.

Changes to Extenuating Circumstances Regulations

UCL's Extenuating Circumstances Regulations have been changed in response to the outbreak. Students can now self-certify if they have Extenuating Circumstances for the remainder of the academic year.

Find out more about the revised Extenuating Circumstances Regulations.

If you're concerned or anxious about the virus, please read our advice about coronavirus (COVID-19).

Health care

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Your doctor should always be your first source of support for any physical or mental health concerns.


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Learn more about how you can look after your mind, body and those around you with our top tips, tricks and articles.

Staying safe

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How to keep yourself and your belongings safe in London, how to stay safe online and who to contact in an emergency.

Mental health and wellbeing

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Information and advice on managing any mental health or wellbeing difficulties impacting your ability to study.

Support for disabled students

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Dedicated support and reasonable adjustments for students who are disabled or have a long-term health condition.

Misconduct on campus

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Information on reporting bullying, harassment, sexual misconduct and hate crime, and how to get support.

Serious concerns about a student

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If you're concerned about the wellbeing or safety of a student, please contact Student Support and Wellbeing.

Crisis support


If you or anyone else is experiencing a mental health crisis, support is available from the nearest A&E department or 999.

Suicide prevention and support

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If you're feeling suicidal or know someone else who may be, you can find comprehensive guidance here.

External support


Students’ Union UCL and other external organisations offer a range of services to help you look after yourself.

Specific student groups

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LGBTQ+ students, mature students, students with children, distance learners, care experienced students and more.


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From blogs and videos, to guides and training courses, we provide a range of resources to help promote healthy lifestyles.

Strategic initiatives

SSW Strategy

Find out how we're embedding student health and wellbeing across UCL through our strategy and community of practice.

Your child at UCL

Information for parents

Find out more about how you can help your child get the most out of university life as a parent or guardian. 

Meet the SSW team

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Our diverse team of staff are here to help. Find out more about who they are and what they do.