Questions? askUCL

Student Support and Wellbeing

Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space, in which you can discuss any issues that may be affecting your ability to study.

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Support during lockdown

We recognise students may be facing additional mental health challenges due to the disruption and uncertainty caused by coronavirus (COVID-19). Full support remains available from UCL in the form of same-day appointments with our DMHW (Disability, Mental Health and Wellbeing) team, counselling with SPCS (Student Psychological and Counselling Services) and self-help resources across our Student Support and Wellbeing site. You can also read our summary of the support on offer in the 2020/21 academic year.

We are running wellbeing events open to all students in partnership with Students' Union UCL. We also have dedicated self-isolation guidance and support for students who are self-isolating.

To make an appointment with our advisers or for any further enquiries you have or support you may need, access askUCL and a member of our team will get in contact with you.

Students struggling with their mental health at this time can also access support via the NHS and online resources from Public Health England, along with support from mental health charity Mind. Further sources of information and support are Every Mind Matters, and Young Minds for young people.

The Disability, Mental Health and Wellbeing team value your feedback. Please complete this feedback form and tell us about your experience with our team.

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Keeping in Touch campaign

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To help you look after yourself during the pandemic, you may receive a supportive call from one of our student ambassadors.

Students in self-isolation

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Find out what you need to do if you have to self-isolate and how we'll continue to support you.

Support offer in 2020/21

Types of support provided by Student Psychological Services
You still have access to a full range of support. Read about everything available to you in 2020/21.

Health care


Find out about how to access health care during your studies, including important information about registering with a doctor (GP).

Mental health and wellbeing

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Information and advice on managing any mental health or wellbeing difficulties impacting your ability to study.

Disabled students

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Dedicated support and reasonable adjustments for students who are disabled or have a long-term health condition.

Serious concerns about a student

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If you're concerned about the wellbeing or safety of a student, please contact Student Support and Wellbeing.

Crisis support


If you or anyone else is experiencing a mental health crisis, support is available from the nearest A&E department or 999.


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Learn more about how you can look after your mind, body and those around you with our top tips, tricks and articles.

Here to Support You guide


View and download the 'Here to Support You' guide to UCL support services and those offered in our Students' Union and elsewhere.


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    From blogs and videos, to guides and training courses, we provide a range of resources to help promote healthy lifestyles.

    Staying safe

    Link to Evening and weekend support

    How to keep yourself and your belongings safe in London, how to stay safe online and who to contact in an emergency.


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    Information on reporting bullying, harassment, sexual misconduct and hate crime, and how to get support.

    Suicide prevention and support

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    If you're feeling suicidal or know someone else who may be, you can find comprehensive guidance here.

    External support


    Students’ Union UCL and other external organisations offer a range of services to help you look after yourself.

    Specific student groups

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    LGBTQ+ students, mature students, students with children, distance learners, care experienced students and more.

    Strategic initiatives

    SSW Strategy

    Find out how we're embedding student health and wellbeing across UCL through our strategy and community of practice.

    Information for parents

    Information for parents

    Find out more about how you can help your child get the most out of university life as a parent or guardian. 

    Information for staff

    Information for staff

    Information for staff on supporting disabled students, supporting new student induction and more. 

    Meet the SSW team

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    Our diverse team of staff are here to help. Find out more about who they are and what they do.