Frequently Asked Questions
Got a question for one of our students?
Postgraduate Offer Holder FAQs
- What is the deadline for accepting my offer?
If the offer letter gives a specific date to respond by, you need to respond to your offer by that date, otherwise your offer will be automatically withdrawn.
If the offer letter asks you to respond within 4 weeks, then there is no penalty attached. You will be able to accept whenever you want to and your offer will not be withdrawn.
If no deadline or timeline is indicated in your offer letter, there is no fixed deadline as such.
However, if you will be applying for a Tier 4 visa, you should aim to accept your unconditional offer as soon as possible to allow enough time for your CAS number to be issued (you will need this in order to apply) and for your visa application to be processed.
- What is the deadline for meeting the conditions of my offer?
If no deadline is indicated in your offer letter, there will be no specific deadline for you - but you should aim to meet your offer conditions sooner rather than later so that you have enough time to apply for a Tier 4 visa, if necessary.
- My grades may be affected by either missing courses or being taught by distance learning. What account will you take of this?
If you will be unable to provide evidence of meeting the condition(s) set out in your offer letter because your institution is unable to provide your final classification please contact us by emailing firstname.lastname@example.org.
- My programme requires a tuition fee deposit. What is the deadline for paying this?
Due to the current COVID-19 situation, the published payment deadlines have been extended for all offer holders due to start their studies in 2020/21. The extension will give a total of 14 weeks from the date of offer to complete payment. The correct date for individual applicants will be visible in the applicant portal.
- If I decide to withdraw my application, will I get a refund on the deposit paid?
Yes, due to the extenuating circumstances of COVID19 we will refund tuition fee deposits to anyone who now decides not to take up their offer and not to defer their offer to 2021/22.
Postgraduate Deferrals FAQs
- Is deferral allowed for my programme?
Most departments are happy to consider deferral requests but there are some exceptions. Please liaise with the Admissions Office about this. Please include your full name and Student Number in all correspondence. email@example.com
- Is there a deadline for deferring?
The deadline for deferring is Friday 21 August 2020 at 23.59BST. However, we would ask that you request a deferral as soon as possible in order to help us with managing our intake. If you are applying to defer after your original start date has passed you will no longer have access to the portal and will need to contact the Postgraduate Admissions office via firstname.lastname@example.org.
- Can I defer after I have accepted an unconditional offer?
It will be fine for you to accept your offer now and then withdraw or request a deferral at a later stage. This will not incur a financial charge. If you end up paying the deposit and then decide to defer, the money you have paid will go towards your 2021/22 tuition fees.
- Can I defer for a second time?
This year Admissions are considering second deferral requests for reasons related to COVID-19. If you wish to request this, you should contact email@example.com so that your request can be reviewed and forwarded to the department if necessary.
- I am an international student and need a Tier 4 visa to study in the UK. When will I receive my CAS (Confirmation of Acceptance for Studies)?
Due to a large number applications, it is taking us longer than usual to process your Confirmation of Acceptance for Studies (CAS) number. Thank you very much for your patience.
International students holding an unconditional offers: Please ensure that you have updated your Tier 4 information through your UCL online portal so we can process your application as quickly as possible.
International students holding a conditional offer: You will be asked to confirm that the details we hold about you on record are correct. If anything is incorrect or missing you will be asked to supply this information. Upon receipt of your responses and once your offer is unconditional firm, UCL will aim to issue your CAS as soon as we can.
While the new term starts on 28 September, this 2020/21 academic year is necessarily going to look and feel different from previous years as we adapt to living, working and studying through the global COVID-19 pandemic. In Term One, new and returning students have the option of studying on campus or online wherever you're based around the world. If we are able to confirm your offer, you will be able to begin your studies at home or here with us in London
Please note that enrolment for new students is open until 16 October.
- When should I apply for my visa if my teaching begins online?
You can submit your application for a Tier 4 visa up to 3 months before you begin your studies in person in the UK. So, if you begin your studies online, then you will not need a Tier 4 visa at that time.
- Will the two-year post-study work visa be in effect next year? (Graduate Immigration Route)
On 11 September 2019 the UK Government announced the creation of a new immigration route which will enable international students to remain in the UK for two years after they have completed their studies.
The Graduate Route will be available to international students who have successfully completed a degree at undergraduate level or above at a Higher Education Provider with a track record of compliance and who have a valid Tier 4 visa at the time of application.
The new route will be launched in the summer of 2021, meaning that any eligible student who graduates in the summer of 2021 or after will be able to apply for the route. This includes students who have already started their programme and therefore includes students starting in the 2020/21 academic year.
The Graduate Route will replace the Doctorate Extension Scheme visa once it comes into effect.
Further information about the new visa route can be found on the Home Office website.
- Can you put me in touch with other new students on my programme?
You’ll have plenty of opportunities to meet students from your programme as well as other programmes during the Enrolment and Freshers week. You may also wish to search for UCL Freshers 2020 groups on Facebook.
- Does UCL provide an airport pickup service?
UCL does not offer airport pick up as London is well-served by transport links and UCL is located in the Bloomsbury district at the very centre of London. There are easy connections to UCL from London’s global hub airports at Heathrow, Gatwick and Stansted and you will find that London’s extensive public transport system is convenient and easy to use.
Pre-enrolment and Enrolment
- What is pre-enrolment?
Pre-enrolment allows you to confirm that the information we hold about you and your programme is correct. This includes your personal details and information about your programme itself and your fees.
If everything is correct, you’ll also have a chance to pay your fees online (or confirm sponsorship if applicable).
You can easily complete pre-enrolment online on your phone or laptop – it only takes a few minutes to complete.
As part of pre-enrolment, you’ll also be asked to accept a number of academic and financial regulations, data protection statements, and to confirm your membership with Students’ Union UCL.
- When do I complete pre-enrolment?
When pre-enrolment is available for your programme, you’ll receive an invitation email with a link for you to start the process.
This email can only be sent once you've accepted your offer and met any conditions. For further information about the pre-enrolment process, please see UCL’s website: https://www.ucl.ac.uk/students/new-students/pre-enrolment.