Pre-enrolment is a simple online task in which you confirm various details about you and your programme. Completing pre-enrolment is the first step towards starting out at UCL.

On this page you’ll find information on the following:

What is pre-enrolment?

Pre-enrolment allows you to confirm that the information we hold about you and your programme is correct. This includes your personal details and information about your programme itself and your fees.

If everything is correct, you’ll also have a chance to pay your fees online (or confirm sponsorship if applicable).

You can easily complete pre-enrolment online on your phone or laptop – it only takes a few minutes to complete.

As part of pre-enrolment, you’ll also be asked to accept a number of academic and financial regulations, data protection statements, and to confirm your membership with Students’ Union UCL.  

For reference you can find more information on our regulations, data protection and policies here.

When do I complete pre-enrolment?

When pre-enrolment is available for your programme, you’ll receive an invitation email with a link for you to start the process.

This email can only be sent once you've accepted your offer and met any conditions.

Students joining UCL at the start of term in January 2020

Pre-enrolment invitation emails for students starting on or around Monday 13 January 2020 will be sent from the end of November onwards.

Please be patient while waiting to receive yours as it can take some time for all pre-enrolment emails to be sent out.

The pre-enrolment process

Below are the three different stages of pre-enrolment:

Stage 1 - Setting up your user ID and password

Once you’ve received your invitation email, you’ll need to set up a password for your UCL user ID. You’ll be provided with a link to do this.

Please ensure you have your student number (the 8-digit number you can find in your invitation email or other correspondence from UCL Admissions) and have your mobile number to hand – you’ll need both of these to set up your password. 

Your UCL user ID (or username) consists of 7 letters. The first few letters are a random combination and the last few letters are your initials. You’ll need this to log in to all UCL online services, so it’s important that you remember this along with your password. It will remain the same throughout your time at UCL.

If you ever forget your password, it can be recovered using MyAccount.

Once you’ve generated your user ID and password, you’ll then need to log in to your Microsoft Outlook account through this link. You’ll need to enter your email in the format userID@ucl.ac.uk and your newly created password to access your UCL email account – you should check this regularly throughout your programme.

If you have any problems with your password, please visit the MyAccount FAQs or contact ISD (the UCL Information Services Division, our IT team) by emailing servicedesk@ucl.ac.uk or calling +44 (0)20 7679 5000 (internal extension 25000).

Stage 2 - Completing pre-enrolment

Log in to Portico using your user ID and password from Stage 1 and follow the instructions to complete pre-enrolment.

You may be asked to upload copies of your passport and visa if applicable. All documents should be no larger than 2MB in size and will need to be one of the following file types: DOC, JPG, PDF, PNG, DOCX or GIF.

International Student Orientation Programme (ISOP)

If you're an international student starting in January, you should register for the International Student Orientation Programme (ISOP) as part of pre-enrolment.

By registering for ISOP, you'll then be able to select an enrolment appointment time and will be sent the link to sign up for the 'We Are All Global' talks in your confirmation email. 

Contact us for any issues completing pre-enrolment.

Stage 3 - Confirmation of pre-enrolment

Once you’ve completed pre-enrolment, you’ll receive a confirmation email with the time, date and location of your face-to-face enrolment appointment, which will take place on campus. 

The confirmation email will also include useful links - be sure to follow these for useful information to help you prepare for your arrival.

If you’re a distance learning student, the confirmation email will advise you of your next steps.

Contact us for any issues with your confirmation of pre-enrolment.

What happens after I've completed pre-enrolment?

Module registration

Once you have completed pre-enrolment, your confirmation email will give you instructions to select your modules via Portico if your programme of study requires you to do so. Note that not all programmes have optional modules - in some cases, all of your modules will have been pre-selected.

Read full information about how to register for modules.


When you arrive on campus, you'll need to complete enrolment in your face-to-face appointment.

If for any reason you've been unable to complete pre-enrolment before arriving on campus, please do so as soon as you can - you'll need to complete pre-enrolment online before you can attend enrolment in person.

You should follow the instructions in your confirmation email once you've completed pre-enrolment. It's important that you attend your enrolment appointment at the time specified. 

Distance learning students (including the UCL MBA)

If you're studying at UCL on a distance learning programme (including the UCL MBA) then you do not need to enrol in person. However, you will still need to complete pre-enrolment online as above and you'll be asked to upload some additional documentation.

You'll then receive full details of your next steps in the confirmation email.

Getting ready for your arrival

There's a wide variety of helpful information in our Countdown to UCL blog, with articles written by students themselves.

Visit the Countdown to UCL.

Our handy checklists will help you ensure you've completed all the necessary tasks before your arrival.

View the 'Before you arrive' checklists.

Our Welcome to UCL app includes useful guides for new students starting in January. With a schedule of Meet Your Department  and Students' Union UCL events, it can help you organise your first few weeks and connect with others.

The January guide will be made available shortly.