Internal communications - grade 8

Experiences

Activities and responsibilities likely to be required when working at this level

• Extensive knowledge in the field
• Develop and deliver on internal comms strategy
• Setting standards for internal comms best practice
• Manage a programme of concurrent internal comms projects
• Negotiating and influencing senior stakeholders to deliver internal comms strategy
• Draft messages and scripts for leaders
• Manage editorial calendars
• Ability to plan and manage budgets
• Align strategy with broader 2034 vision
• Evaluating and reporting on progress on strategic aims. Professional qualification highly desirable.

Personal and professional development

Development options to consider when working towards this level

Learning on the job

• Learn appropriate tone of voice for leadership messaging
• Hone influencing skills, particularly with senior stakeholders presentation skills.

Learning from others  

• Learn about good practice for comms strategies
• Explore innovation in practice area.

Formal learning

• Leadership/ management training
• Project or programme management training
• qualification/ diploma from professional body.

* You may wish to explore the listed formal training themes / topics on LinkedIn Learning.

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Leadership and supervising 

• Providing direction and co-ordinating action.
• Supervising and monitoring behaviour.
• Coaching.
• Delegating.
• Empowering staff.
• Motivating others.
• Developing staff.
• Identifying and recruiting talent.

Formulating strategies and concepts

• Thinking broadly.
• Approaching work strategically.
• Setting and developing strategy.
• Visioning.

Persuading and influencing

• Making an impact.
• Shaping conversations.
• Appealing to emotions.
• Promoting ideas.
• Negotiating and gaining agreement.
• Dealing with political issues.

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website.