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Institute of Education Students

Information for IOE Students

Relating to the proposed merger between UCL and the IOE

The Institute of Education (IOE) and University College London (UCL) have now merged. The IOE has joined UCL as a single Faculty School. While the merger formally came into being on 2 December, the process of change will continue for the rest of 2014/15.

This portal is designed to give both new students joining the IOE and current IOE students access to important UCL information and guidelines. Please make careful note of the documents on the right hand side of the page, as these contain important information which apply to you and your studies.

For further information about the benefits of the merger and how the IOE will be affected, please read this letter from the Director of the IOE.

What does this mean for you?

The merger will not affect your day to day life as a student. You will still receive teaching from the same academic staff and will use the same facilities as before the merger. The biggest changes will be that you will now have access to all the services and benefits that come with being a UCL student. Below are some Frequently Asked Questions that we hope will deal with any queries you may have. If there is anything that is not covered then please do email us on srs@ucl.ac.uk

Frequently Asked Questions

What is the status of the IOE within UCL?

The UCL Institute of Education is a single Faculty School within UCL.

Do I need to re-enrol?

You do not need to re-enrol for the rest of the 2014/15 academic year.

Will my fees be effected?

The amount you pay and the way you pay will not be affected by the merger. You should continue to pay in the normal way for the 2014/15 academic year.

Will the merger have any impact on my studentship?

There should be no effect on your studentship with arrangements remaining the same for the rest of the 2014/15 academic year.

What changes are there to the academic regulations for 2014/15?

From 2 December 2014 UCL IoE students will be governed by UCL regulations for Complaints and Appeals, Examination Irregularities and the Disciplinary Code and Procedure. The UCL-Student Relationship document sets out the detail of the agreement between UCL and its students.

Will I now receive a UCL award?

If your award is agreed after 2 December 2014 you will receive a UCL award.

I recently completed my programme of study, when will I receive my Certificate?

If your award date was 1st November 2014, you will receive your Certificate to the address recorded on the IOE Student Record System, by early March 2015. If you have changed your address since completing your programme, please email exams@ioe.ac.uk.

I have an Institute of Education award and have lost my original Certificate, can I get a replacement?

If you completed your programme between 2009 – 2014, please contact exams@ioe.ac.uk with details of your request including your full name, programme of study and when you completed your programme. If you completed your programme prior to 2009, your award would have been issued by the University of London. Please contact the University of London Diploma Production Office via diploma.enquiries@lon.ac.uk with details of your name, programme of study and when you completed your programme.

I require a transcript of my results, who do I contact?

Please send a request including details of your full name, programme of study and when you completed your programme to exams@ioe.ac.uk.

I completed my programme prior to merger, when will I graduate?

If you received your award between 1 January 2014 – 1 November 2014, you will receive an invitation to attend the Graduation Ceremonies in April 2015. You will receive an invitation via email by the end of January 2015. Further details can be found on the graduation ceremonies webpage. You can also contact the graduation team via graduation@ioe.ac.uk, if you have any questions.

How do I get my UCL ID Card?

If you have not yet collected your UCL ID card please visit the Student Support Centre on level 4 of the IOE at 20 Bedford Way.

Will my IOE student card still work once the merger takes place?

Yes, your IOE card will remain active and will continue to give you access to all the same services and facilities as before the merger.

Your UCL email address was available from 2 December 2014 and can be accessed using your UCL userid and password. Further details on how to do this were sent to your IOE email address. If you have not received this email please visit the Student Support Centre on level 4 of the IOE at 20 Bedford Way. For further information on the UCL email service visit the ISD website.

In addition to your UCL email account your IOE email account will also remain active and should be used as your primary account until full email integration is achieved in 2015. An automatic forward will be set up so that any mail sent to your UCL email address will be automatically redirected to your IOE email address. 

Do I now have access to UCL Libraries?

As a UCL student you have access to all UCL library sites with full borrowing rights using your UCL ID card. You also have online access to your library account through Explore using the barcode and PIN, plus access to UCL library electronic resources with your UCL userid. For more information, please visit the UCL Libraries website. Please retain your current IOE card for the use of Newsam Library and Archive Services.

For IOE PhD / MPhil and Taught Postgraduate level students who registered with UCL Library to make use of the previous special borrowing access agreement between UCL and IOE, UCL Library staff have arranged to have all items on loan to your existing special account transferred to the new UCL student account.

Will there be any changes to my access and use of the IOE library?

No, your access will remain the same. You will be able to use your IOE or UCL student ID card for this.

How will my access to Moodle be effected?

Your UCL userid and password will give you access to the UCL Moodle service. However, there is currently no IOE content available on UCL Moodle and you should therefore continue to use IOE Moodle in the normal way.

What careers advice can I access?

From January 2015, you will be eligible to access all of the services provided by UCL Careers, please read the ‘IOE Students’ tab on the My UCL Careers page to find out when your ‘My UCL Careers’ account will be live. You will then be able request a password to start booking appointments and register for events. Don’t forget to opt in to receive UCLAlerts! – our targeted email system and be the first to know about current jobs, events that are happening at UCL Careers, and the Careers Group including when they are open for bookings.

Will personal information held by the IOE be transferred to UCL?

From 2nd December UCL will assume responsibility for all personal information processed by the IOE, and as Data Controller will be responsible for ensuring that information is processed in accordance with the Data Protection Act (1998). In order to align systems and processes and to ensure a smooth transition, it has been necessary for the IOE to share some of the personal details it holds with relevant UCL colleagues. The impact of a merger on how your personal information is processed was explained as part of your commencement of studies this year, and acceptance of which was a condition of your enrolment. The IOE and UCL would like to reassure all students that maintaining the security of any personal information held on them during and after the merger remains of paramount importance.

The purposes for which personal information is collected and processed are not expected to change following the merger. The purposes for which UCL is registered to process personal information it holds can be found on the Information Commissioner’s Office website, and the processing of personal information by UCL will be undertaken in accordance with the UCL Data Protection Policy at all times. Students are asked to familiarise themselves with this policy, so that they can also ensure full compliance should their studies as a registered UCL student involve the processing of personal information. Further information on how UCL deals with personal information can be found in the document listed at the top of this page.

If you have any concerns or questions about how personal information will be collected or used following the merger please contact UCL’s data protection team.

I currently hold a Tier 4 visa to study at the IOE, how does the merger affect my visa and do I need to do anything?

This merger will not affect your Tier 4 visa and you do not need to do anything with regards to your visa. UCL is now your Tier 4 visa sponsor.

I have a CAS to study at the IOE and my visa application is still being processed/I am about to make an application, will I encounter any problems as a result of the merger?

You should not encounter any problems using your IoE CAS. The IoE’s sponsor licence will remain live until January 2015.

I need to extend my Tier 4 student visa, will I be able to do this?

You will be able to extend your Tier 4 visa in the same way, however UCL will now provide sponsorship of this visa instead of the IoE.

If you have a question that is not covered by the above please email it to srs@ucl.ac.uk.


The following documents contain important information regarding your study. Please take the time to read and understand them.

UCL-Student Relationship Guidelines
UCL-Student Relationship

Learn more about your relationship with UCL.

Data Protection Guidelines
Data Protection

Learn how UCL deals with your personal information.

UCL Union's Articles of Association
UCL Union

Learn about UCL Union's governing documents.

UCL General Guidelines
UCL Guidelines

Learn about UCL's general policies relating to you.

General Conditions of Entry
General Conditions of Entry

Learn about UCL's general conditions of entry.


Information Services Division

Information Services Division (ISD) provide help with your UCL account, email and general IT services throughout the university.

Library Services

Library Services manage UCL libraries and e-resources for students.

UCL Careers

Career information and guidance for UCL students.

Page last modified on 08 apr 15 15:47