Information Services Division


Email & Calendar Services

The email and calendar service is called live@UCL. Find out here how to use the service and get help.

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Click on one of the links below to access information and how-to guidance





During Summer/Autumn 2015 the way you log into your email and other Office365 services will change.

The change is to make it easier to log in to Office365 services and will improve the user experience for new starters in particular.

Find out more about the change and what you will need to do.

Help & Self-service Resources

Top queries

What is my email address?
What is the difference between my live login ID and my email address?
How do I change my email address to include my preferred forename?

Further help

Email & Calendar News and Related Information

Email Security Alert - Tuesday 19 January 1:45pm

 If you have received an email from admin@ucl.ac.uk with the subject line “More scans”, please delete it immediately without opening the attachment. This email is not genuine and contains a malicious Word document. If you may have opened the attachment, please contact isg@ucl.ac.uk for advice.

You may also have received an email from servicedesk@ucl.ac.uk with the same subject line. If so, please delete this email without opening any attachment.

Published: Jan 19, 2016 1:42:52 PM

About the service

Download Office Professional Plus

Microsoft Office 365

UCL students can obtain a copy of Office 2013 Professional Plus at no cost. Office 365 includes the latest version of Word, Excel, PowerPoint, OneNote, and more.

You can install on up to 5 compatible PCs and Macs, plus 5 tablets (including iPad).

Read the instructions on how to obtain your copy.