Information Services Division


Email & Calendar Services

The email and calendar service is called live@UCL. Find out here how to use the service and get help.

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Click on one of the links below to access information and how-to guidance





During Summer/Autumn 2015 the way you log into your email and other Office365 services will change.

The change is to make it easier to log in to Office365 services and will improve the user experience for new starters in particular.

Find out more about the change and what you will need to do.

Help & Self-service Resources

Top queries

What is my email address?
What is the difference between my live login ID and my email address?
How do I change my email address to include my preferred forename?

Further help

Email & Calendar News and Related Information

DNS Blacklisting Tuesday 9th February AM

 To reduce the chance of UCL staff and student accidentally visiting malicious websites and the resulting infections of computers, and damage to resources such as the S drive,  ISD will block access to known malicious web sites from Tuesday 9th  February. If users inadvertently try to visit these sites, they will see a “page not found” error message. If you find that a page which you wish to visit is not found, please contact the  ISD Service Desk on servicedesk@ucl.ac.uk.

Published: Feb 8, 2016 12:44:03 PM

About the service

Download Office Professional Plus

Microsoft Office 365

UCL students can obtain a copy of Office 2013 Professional Plus at no cost. Office 365 includes the latest version of Word, Excel, PowerPoint, OneNote, and more.

You can install on up to 5 compatible PCs and Macs, plus 5 tablets (including iPad).

Read the instructions on how to obtain your copy.