Development and Test - grade 8

Experiences

Activities and responsibilities likely to be required when working at this level

• Database development
• Application development
• Advanced programming
• System administration e.g. SharePoint
• Providing coaching support to staff
• Team leadership and line management responsibility
• Project management
• Security testing
• Technical specification development
• Solution architecture
• Relationship management with stakeholders
• Running workshops
• Budget responsibility
• Working on job descriptions, recruitment, appraisals, disciplinary, etc.
• Risk assessment
• Service operations management
• Supplier management
• Identifying training needs and staff development
• Problem management
• Communication policy 
• Digital media operations

Personal and professional development

Development options to consider when working towards this level

Learning on the job

• Holding requirement sessions
• Risk analysis
• Develop an understanding of the difference between issue and problem management
• Identify and propose service improvements
• Lead the delivery of work packages for projects
• Analysis and review
• Task assignment – work scheduling
• Awareness of priorities/deadlines
• Develop an understanding of financial/ budget requirements

Learning from others  

• Join the UCL IT Managers Forum
• Active engagement in a Community of Practice (CoP) project
• Presenting updates on an area of work to colleagues
• Mentoring and knowledge sharing with colleagues 
• Facilitating and managing workshops
• Delivering training to staff/students
• Conference and seminar attendance

Formal learning

• Advanced technical training e.g. RHCE, Microsoft, Cisco
• LinkedIn Learning
• ITIL intermediate training
• Introduction to management
• Recruitment training

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Leading and supervising

• Providing direction and co-ordinating action
• Supervising and monitoring behaviour
• Coaching
• Delegating
• Empowering staff
• Motivating others
• Developing staff
• Identifying and recruiting talent

Presenting and communicating information

• Speaking fluently
• Explaining concepts and opinions
• Articulating key points of an argument. Presenting and public speaking
• Projecting credibility
• Responding to an audience

Planning and organising

• Setting objectives
• Planning
• Managing time
• Managing resources
• Monitoring progress

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website.