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Closing the Loop: showing students how their feedback has improved UCL

The You Shaped UCL campaign demonstrates improvements that have been inspired by student feedback, thus ‘closing the loop’ on the feedback cycle at UCL.

UCL has implemented numerous changes in response to student feedback, and staff are encouraged to share the improvements detailed on the You Shaped UCL landing page.

However, students often feel most strongly about changes in their own department or faculty, so contacting your students with details of any specific local improvements is extremely valuable.

Departments, schools and divisions can use the editable You Shaped UCL templates to create their own, tailored ‘closing the loop’ campaigns.

Running a campaign to highlight the positive changes made in a department may help the department secure a higher Student Voice score in the National Student Survey, particularly in response to NSS Question 25: ‘it is clear how students’ feedback on the course has been acted on’. 

Resources to help you run a campaign