Your consumer rights as a student

As an undergraduate student you have consumer rights which have been set out by the Competition and Markets Authority.

The Competition and Markets Authority have published 2 pieces of guidance for undergraduates students which explain what students can expect from their university and what to do if things go wrong. 

Read the short summary of the guidance

Read the full guidance (26 pages)

More information from UCL

We also have more information on your rights in the following areas: